8.3
Very Good
From 30 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.3

Meal

8.7

Location

8.0

Service and Facilites

8.3

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Traveler Reviews Estella Ekkamai

Number of reviews per page
20
40
Customer reviews
B***l
icon-origin-TRAVELOKA
9.4
/10
Reviewed 48 week(s) ago
Service and room was great! Staff are super friendly and speak good English. Good local knowledge and can recommend great spots.
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s***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 54 week(s) ago
So far the residence is ok, the service is adequate, but the location is difficult to find snacks
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1 people find it helpful
Dheatriya N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 58 week(s) ago
The staff having fast respond, but need to check regularly the facilities, such as shower, washing machine. Would be nice with english capabilities staff more.
1 people find it helpful
Accommodation's Reply
13 Jun 2024
Dear Dheatriya, Warm greetings and thank you for having chosen Movenpick Residences Ekkamai Bangkok as the hotel of choice for your recent stay. I appreciate you taking the time to provide us with your valuable feedback. We strive to provide a pleasurable stay for our guests and your given feedback is very important for us, as it helps to improve our service standard. Please accept our sincere apologies for the our service which you have experience of Language abilities. We have taken a good note and communicated with our team of your feedback and please trust that a proper coaching have been established to the team members. We do hope that you will allow us to welcome you back to our hotel as our valued guest in the future. Kind Regards, Sunattha Kong-On Front Office Manager
Alan M.
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Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 59 week(s) ago
The staffs were friendly and helpful. For the location it was alright. Rooms were OK but its a little dusty and there 's small cockroaches.
1 people find it helpful
Accommodation's Reply
13 Jun 2024
Dear Alan, We would like to extend our sincerest gratitude for choosing the Mövenpick Ekkamai Bangkok for your stay. Your appreciation of our room features, from the extra touches, such as the room is were very clean and very comfortable. The staff was exceptionally helpful. I Apologize for the problems you encountered during your last stay Your acknowledgement your comment about Cleanliness. Our team thrives on making our valued guests feel at home and comfortable, hence always being. Your review has left our team to improve, appreciate your honest feedback, which will undoubtedly guide us towards our constant pursuit of perfection. Thank you for recommending us to other travelers to Bangkok. We hope we have the pleasure of welcoming you back to the Movenpick Ekkamai Bangkok again. Yours sincerely, Sunattha Kong-On Front Office Manager
Sumontha D.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 63 week(s) ago
ครบครัน น่าพักมากๆ เลย บริการดี พนักงานน่ารักมากค่ะ
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Napat n.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 81 week(s) ago
มันดูยากลำบาก ดูหลงลืมไปหมด ผ้าที่ใส่ให้ก็ไม่ครบ มีการเรียกปรับแบบไม่ดูให้ดีว่าไม่ใช่ความผิดของผู้เข้าพัก ก็คงไม่ไปพักแล้วค่ะ
1 people find it helpful
Accommodation's Reply
31 Jan 2024
Dear Mr. Napat N., Thank you for taking the time to share your experience at Mövenpick Ekkamai Bangkok. I am sorry that your experience did not meet your expectations. Please allow me to express my sincere apologies. At Mövenpick, we are committed to providing a superior service experience to all our customers. Therefore your opinion is very important to us. Please be assured that we are taking appropriate measures to resolve the issue and prevent it from happening again. Thank you for sharing your concerns. And we hope you will give us the opportunity to serve you even better in the near future. Best regards, Sunatha Kong-on Front desk manager
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Jonathan L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 84 week(s) ago
A bit dated and far from the BTS, but otherwise is a good value for money.
3 people find it helpful
Accommodation's Reply
19 Dec 2023
Dear Jonathan Lee, Thank you for your comments and suggestions about Mövenpick Residences Ekkamai Bangkok. We are glad you enjoyed your stay and will pass on your praise to our friends. Our work, we hope that we will welcome you back to our hotel in Bangkok in the near future Best regards, Sunattha Kong-On Front Office Manager
Thammmarat H.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 93 week(s) ago
ห้องพักมีกลิ่นบุหรี่ มีแมลงสาบในห้องพัก ทำให้ต้องcheck out ออกทันที ไม่กล้านอนค้าง เพราะมีเด็กเล็กไปด้วย เลยต้องยอมทิ้งห้องพัก ไปนอนที่อื่นแทน ความคิดเห็นนี้ หวังว่าจะเป็นประโยชน์สูงสุดกับโรงแรม เพราะบางคนเจอเหตุการณ์นี้แล้วไม่กล้าบอกโรงแรม โรงแรมก็จะยังไม่รู้เหตุผลที่แท้จริง ว่าทำไมลูกค้าถึงไม่กลับมาใช้บริการอีก หวังว่าภายภาคหน้า จะได้ไปใช้บริการอีก ถ้า รร ปรับปรุงแล้ว
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2 people find it helpful
pichapat p.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 95 week(s) ago
Nice service, New and big room.
5 people find it helpful
siripenpan r.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 104 week(s) ago
The room is not soundproof, the air conditioner is not cold, musty.
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5 people find it helpful
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Avinash n.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 123 week(s) ago
All good, nice place & Nice staff.
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