Four Seasons Hotel Jakarta

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Overall Ratings & Reviews Four Seasons Hotel Jakarta

Traveloka (2,206)
Other sources (356)
9.0
Exceptional
From 2,206 reviews
Provided by travelers on
Cleanliness

9.4

Room Comfort

9.4

Meal

8.8

Location

9.1

Service and Facilites

9.3

People often mention about Four Seasons Hotel Jakarta
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Staff Friendliness (34)
Hotel Area (33)
Room Space (32)
Ambiance (31)
Bedroom (30)
Bathroom (29)
Family Friendly (27)
Distance to City Center (22)
Wifi (22)
Check-in/out Time (22)
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Traveler Reviews Four Seasons Hotel Jakarta

Number of reviews per page
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40
Customer reviews
fransiska e. n.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
What a sweet memory of staying even only one night here, everything is so comfy, luxury in every way. Definitely should come back for more experience.
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M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staff is very kind. Nice and clean room. Spacious.
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Accommodation's Reply
30 Mar 2026
Thank you for your wonderful review. We’re delighted you enjoyed our spacious and clean rooms, and that our team made your stay even better. We look forward to welcoming you back soon! Best Regards, Samit Ganguly General Manager Four Seasons Hotel Jakarta
M***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
All the staff are friendly and detailed, the hotel is very comfortable, the room size is large.
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Accommodation's Reply
30 Mar 2026
Thank you for your wonderful review. We’re delighted to hear that you found our staff friendly and attentive, and that you enjoyed the comfort and spaciousness of your room. It’s always our goal to provide a welcoming and memorable stay for our guests, and we’re thrilled to know we hit the mark for you. We look forward to welcoming you back soon for another wonderful visit in the near future. Best Regards, Samit Ganguly General Manager Four Seasons Hotel Jakarta
L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The staff were all friendly. The breakfast was delicious, and the room was set up for a child's birthday (a real winner at making kids happy), making us want to come back again. Thank you for making our vacation so enjoyable 🤩
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Accommodation's Reply
30 Mar 2026
Thank you for your wonderful review. We’re thrilled to hear that your child’s birthday setup and our breakfast made your stay extra special. It means a lot to us that you enjoyed your holiday, and we can’t wait to welcome you back again soon in the near future. Best Regards, Samit Ganguly General Manager Four Seasons Hotel Jakarta
T***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
everythings has excellent! next mau vacation lg di four seasons 🤎🤎🤎
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Accommodation's Reply
24 Feb 2026
Thank you for your amazing review. We’re so glad you had an excellent experience with us. Your kind words mean a lot to our team. We look forward to welcoming you back for another great stay. If there's anything that we could do to make your stay even more enjoyable, please let us know. Best Regards, Samit Ganguly General Manager Four Seasons Hotel Jakarta
Ivan W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
It was a great stay here
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Accommodation's Reply
30 Mar 2026
Thank you for your wonderful review. We are looking forward to welcoming you back soon to Four Seasons Hotel Jakarta. If there's anything that we could do to make your stay more enjoyable, please let us know. Best Regards, Samit Ganguly General Manager Four Seasons Hotel Jakarta
W***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
Magnificent hotel in Jakarta, good for a staycation
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Accommodation's Reply
30 Mar 2026
Thank you for your wonderful review. We are looking forward to welcoming you back soon to Four Seasons Hotel Jakarta. If there's anything that we could do to make your stay more enjoyable, please let us know. Best Regards, Samit Ganguly General Manager Four Seasons Hotel Jakarta
Diah A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Hospitality was excellent. Nice room, tasty breakfast (especially the lontong sayur), great experience. Definitely will come back
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Accommodation's Reply
30 Mar 2026
Thank you for your wonderful review. We’re thrilled to hear you had such an enjoyable stay. It’s great that you loved the breakfast and found the room comfortable. Looking forward to having you back with us soon in the near future. Best Regards, Samit Ganguly General Manager Four Seasons Hotel Jakarta
S***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
clean, friendly, luxurious, satisfying
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Iddo N. R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 23 week(s) ago
10/10 The staffs, food, room, everything about this hotel is top tier.
1 people find it helpful
R***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
The best, will come back there again
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
9.6
/10
Reviewed 26 week(s) ago
amazing place to stay - staff are lovely, room really comfortable. But i had to wait over 30 minutes for a cup of tea at breakfast - i asked three times so i don't know why it was so slow - but hard to enjoy breakfast without a hot drink, and without being told that there was a 30 minute wait. i had dinner at the top floor italian which was excellent but the pudding took over 40 minutes to come - i did chase it and was just standing up to walk out when it arrived, i didn;'t really want it by then anyway. they could have told me there was a 40 minute wait and sent it to my room. spoilt an otherwise excellent meal. there were two big birthday parties at the same time so i guess busy - however it was very dissapointing
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1 people find it helpful
P***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Staying with family, 3 rooms for 6 people, 2 rooms for my children and mother with connecting doors between the rooms, my children were confused because it was so spacious and the access door to the large bathroom was connected to each other.
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2 people find it helpful
Accommodation's Reply
30 Sep 2025
Thank you for your wonderful review. We’re glad you enjoyed the spacious rooms and the convenient connecting doors. We appreciate your feedback and hope that overall; the setup made your stay comfortable and enjoyable. If there's anything that we could do to make your stay more enjoyable, please let us know. Looking forward to welcoming you back soon at Four Seasons Hotel Jakarta. Best Regards, Samit Ganguly General Manager Four Seasons Hotel Jakarta
D***z
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 33 week(s) ago
the bed sheet were ripped in the room that we stayed, the kid's play space on the 3rd floor is a plus, my kid had fun... the breakfast is semi buffet.
2 people find it helpful
Accommodation's Reply
12 Sep 2025
Thank you for taking the time to share your feedback. Please accept our sincere apologies for the inconvenience caused by the ripped bed sheet in your room. We are pleased to hear that your child enjoyed the play area on the 3rd floor, and that you appreciated the breakfast offering. We value your comments and hope to have the opportunity to welcome you and your family back for a more seamless and enjoyable stay in the future. If there's anything that we could do to make your stay more enjoyable, please let us know. Best Regards, Samit Ganguly General Manager Four Seasons Hotel Jakarta
F***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 35 week(s) ago
Recommended and will be back again in future. The staff responded very fast and helpful to set up surprise for greeting my daughter's bday.
1 people find it helpful
Accommodation's Reply
28 Aug 2025
Thank you for your wonderful review. We're really happy to hear you had such a great stay, especially during such a special occasion. It means a lot to know that the team's gesture made your daughter's birthday even more memorable. We always try to make our guests feel truly taken care of, and it's great to hear that came through — from the service and atmosphere to the little details. Looking forward to welcoming you back soon at Four Seasons Hotel Jakarta. If there's anything that we could do to make your stay more enjoyable, please let us know. Best Regards, Samit Ganguly General Manager Four Seasons Hotel Jakarta
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 36 week(s) ago
One of the best hotels in town. The hospitality from all the staff was amazing. Thank you, and will be back for sure.
2 people find it helpful
Accommodation's Reply
28 Aug 2025
Thank you for your wonderful review. We're really happy to hear you had such a great stay. We always try to make our guests feel truly taken care of, and it's great to hear that came through. If there's anything that we could do to make your stay more enjoyable, please let us know. Looking forward to welcoming you back soon at Four Seasons Hotel Jakarta. Best Regards, Samit Ganguly General Manager Four Seasons Hotel Jakarta
Mariska S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 40 week(s) ago
Very like the room space, so big. I asked to clean the bed for better sleep, and they did. From security, receptionist, restaurant people, all very friendly. One the most memorable one is one of restaurant service saw my husband get morning flu for so long and ask for so many tissues. He suddenly offered the ginger tea with honey and lemon. After that, my husband's flu was gone totally. Thank you very much
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1 people find it helpful
Accommodation's Reply
28 Aug 2025
Thank you so much for your kind review. We’re delighted to hear that you enjoyed the spacious room and received such attentive care from our team. It’s wonderful to know that our restaurant staff could help your husband feel better with the ginger tea—small gestures like that mean a lot to us. Looking forward to welcoming you back soon at Four Seasons Hotel Jakarta. If there's anything we could do to make your stay even more enjoyable, please let us know. Best Regards, Samit Ganguly General Manager Four Seasons Hotel Jakarta
I***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 42 week(s) ago
First time staying here, it was fun. The staff are all friendly. The atmosphere is comfortable. The room is spacious and clean. The breakfast is delicious. The swimming pool is a favorite, suitable for families. I really want to stay here again. Keep it up, okay..
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1 people find it helpful
Accommodation's Reply
28 Aug 2025
Thank you for your wonderful review. We're thrilled to hear that you had such a positive experience at Four Seasons Hotel Jakarta. It's great to know that the staff made you feel welcome and that you enjoyed our hotel facilities. If there's anything that we could do to make your next stay even more enjoyable, please do let us know. Looking forward to welcoming you back soon at Four Seasons Hotel Jakarta. Best Regards, Samit Ganguly General Manager Four Seasons Hotel Jakarta
Givy D. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 49 week(s) ago
Four Seasons never disappoints. From the impeccable service, refined interior, to the attention to every tiny detail—it's a five-star experience from check-in to check-out. The staff is warm and genuinely helpful, the amenities world-class, and the atmosphere effortlessly elegant. Special thanks to the team for the generous room upgrade in celebration of our anniversary—such a thoughtful gesture that made our stay even more memorable. It's the little things like this that truly set Four Seasons apart.
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1 people find it helpful
Accommodation's Reply
10 Jun 2025
Thank you for your wonderful review. We’re really happy to hear you had such a great stay, especially during such a special occasion. It means a lot to know that the team’s gesture made your anniversary even more memorable. We always try to make our guests feel truly taken care of, and it’s great to hear that came through — from the service and atmosphere to the little details. Looking forward to welcoming you back soon at Four Seasons Hotel Jakarta. If there's anything that we could do to make your stay more enjoyable, please let us know. Best Regards, Samit Ganguly General Manager Four Seasons Hotel Jakarta
Muhammad A. A.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 50 week(s) ago
Well, it's Four Seasons, so I don't have to mention it anymore.
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Accommodation's Reply
10 Jun 2025
Thank you for your wonderful review. We're glad you had a great stay, and it truly means a lot coming from you. We’ll keep doing our best to live up to that Four Seasons standard you know and trust. Hope to welcome you back again soon. If there's anything that we could do to make your next stay even more enjoyable, please let us know. Best Regards, Samit Ganguly General Manager Four Seasons Hotel Jakarta
Number of reviews per page
20
40