The bathroom was not very clean when we first entered, the door was hard to open and close, had to be pushed hard so it made a slamming sound, it seemed like the door to the next room was the same 😅. The customer service didn't smile and served like they didn't like working, instead we were the ones who were afraid of them 🤣. There was no drinking water in the room. But it didn't matter because water was provided in a dispenser outside the room but there was only one glass available 😅, what's even funnier, the next morning around 8 or 9 when I pressed the dispenser. The water was gone. Then I told the Housekeeping who was nearby, the answer was "no one lifted the gallon ma'am, the male employee only came in at 2 pm" 🤣 very strange, lack of initiative in serving guests it seems, they should have looked for water downstairs using a kettle or something like that... at least don't be indifferent to guests 😂. But thank you very much to the person who lifted my suitcase to the 2nd floor, I was given a tip but I refused.