The Zuri Pekanbaru

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Overall Ratings & Reviews The Zuri Pekanbaru

Traveloka (5,405)
Other sources (15)
8.7
Very Good
From 5,405 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.8

Meal

8.8

Location

8.9

Service and Facilites

8.8

People often mention about The Zuri Pekanbaru
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Staff Friendliness (163)
Ambiance (153)
Bedroom (149)
Distance to City Center (146)
Taste (144)
Variety (141)
Family Friendly (125)
Bathroom (125)
Hotel Area (121)
Accessibility (118)
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Traveler Reviews The Zuri Pekanbaru

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40
Customer reviews
Aldi A.
icon-Leisure
Leisure
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10.0
/10
Reviewed 5 hour(s) ago
Friendly staff and clean hotel. Cold room.
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Y***A
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 hour(s) ago
I really enjoyed staying here. The room was clean, comfortable, and felt well-maintained. The hotel staff was friendly and always ready to help. The location is strategic and the atmosphere is comfortable for a rest. Overall, I was satisfied with the service and hope to stay here again in the future.
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R***i
icon-Staycation
Staycation
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10.0
/10
Reviewed 15 hour(s) ago
Very satisfied, the place is close to the city.
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Verified Traveler
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Staycation
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10.0
/10
Reviewed 2 day(s) ago
All the staff are friendly, everyone is willing to help.
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R***n
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Transit
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10.0
/10
Reviewed 2 day(s) ago
Friendly staff, fast check-in and check-out process, very satisfying.
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D***a
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Staycation
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10.0
/10
Reviewed 4 day(s) ago
Awesome... From the service, rooms, food, it's really top... 👍🏻🫶🏻
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F***I
icon-Leisure
Leisure
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10.0
/10
Reviewed 5 day(s) ago
Good, friendly service, varied dishes.
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Accommodation's Reply
07 Jul 2026
Hello F*I, warm greetings from The Zuri Pekanbaru Hotel. Thank you for choosing The Zuri Pekanbaru Hotel and for taking the time to share your stay experience with us. Your experience is valuable to us and motivates us to provide even better service in the future. We hope to welcome you again next time and will always strive to provide the best service. Sincerely, Mardi, General Manager
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E***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Nice and kind staff and comfortable.
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R***i
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Staycation
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10.0
/10
Reviewed 5 day(s) ago
semua bagus...all is good evening staf hotel much more smile make me enjoy and happiness thanks the zuri pekanbaru 😃😃😃
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Dafitra
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
The hotel is clean and the swimming pool has a nice view from above.
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Accommodation's Reply
08 Jul 2026
Hello Dafitra, Warm greetings from The Zuri Hotel Pekanbaru. Thank you for choosing The Zuri Hotel Pekanbaru and for taking the time to share your stay experience with us. Your experience is valuable to us and will encourage us to further improve our services in the future. We hope to welcome you again next time and will continue to provide the best service. Sincerely, Mardi, General Manager
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H***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Check-in progress is taking time, hopefully, it can be faster.
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Accommodation's Reply
08 Jul 2026
Hi H***o, Warmest greeting from The Zuri Hotel Pekanbaru, Thank you for sharing your feedback. We sincerely apologize for the delay during your check-in process. On the day of your arrival, our hotel experienced a very high occupancy from the previous night, which required additional time for our housekeeping team to thoroughly prepare and inspect rooms after check-out to ensure they met our quality standards. We truly appreciate your patience and understanding. Your feedback encourages us to continuously improve our efficiency while maintaining the comfort and cleanliness our guests expect. We look forward to welcoming you back for a smoother experience on your next visit. Regards, Mardi General Manager
M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The swimming pool is nice and clean.
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Accommodation's Reply
06 Jul 2026
Hello M*a, Warm greetings from The Zuri Pekanbaru Hotel. Thank you for choosing The Zuri Pekanbaru Hotel and for taking the time to share your stay experience with us. Your experience is valuable to us and further motivates us to provide even better service in the future. We hope to welcome you again next time and will always strive to provide the best service. Sincerely, Mardi, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Clean hotel, delicious food and friendly staff.
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Accommodation's Reply
06 Jul 2026
Greetings, esteemed guest. Warm regards from The Zuri Pekanbaru Hotel. Thank you for choosing The Zuri Pekanbaru and for taking the time to share your stay with us. We are delighted that you were satisfied with our facilities and the excellent service from our staff. Your experience with us is invaluable to us and motivates us to further improve our services in the future. We look forward to welcoming you again on your next visit and will always strive to provide you with the best possible service. Sincerely, Mardi, General Manager
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R***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The hotel staff is friendly, the rooms and swimming pool are clean, the check-in process is not complicated... Satisfied...
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Accommodation's Reply
06 Jul 2026
Hello R*i, Warm greetings from The Zuri Hotel Pekanbaru. Thank you for choosing The Zuri Hotel Pekanbaru and for taking the time to share your stay experience with us. Your experience is valuable to us and motivates us to further improve our services in the future. We hope to welcome you again next time and will always provide the best service. Sincerely, Mardi, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel is nice and a good place to stay. There's a swimming pool on the top floor.
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Accommodation's Reply
06 Jul 2026
Hello G*t, Warm greetings from The Zuri Hotel Pekanbaru. Thank you for choosing The Zuri Hotel Pekanbaru and taking the time to share your stay experience with us. We are delighted that you were satisfied with the facilities we provided and the excellent service from our staff. Your experience with us is valuable to us and motivates us to further improve our services in the future. We hope to welcome you again and we will always provide the best service. Sincerely, Mardi, General Manager
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I***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Overall, it's great. I'll be back again.
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Accommodation's Reply
06 Jul 2026
Hello I*a, warm greetings from The Zuri Pekanbaru Hotel. Thank you for choosing The Zuri Pekanbaru Hotel and for taking the time to share your stay experience with us. Your experience is valuable to us and motivates us to further improve our services in the future. We hope to welcome you again and will always strive to provide you with the best service. Sincerely, Mardi, General Manager
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Andika P. P.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The staff was very friendly, my first time at The Zuri. The pool was great, the water was clean, and the rooms were comfortable. The location was very close to the mall, so even on a budget, I got a great experience staying here.
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+3
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Accommodation's Reply
06 Jul 2026
Hello Ms. Andika P. P., warm greetings from The Zuri Hotel Pekanbaru. Thank you for choosing The Zuri Hotel Pekanbaru and for taking the time to share your stay experience with us. We are delighted that you were satisfied with the facilities we provided and the excellent service from our staff. Your experience with us is valuable to us and motivates us to further improve our services in the future. We hope to welcome you again and we will always provide the best service. Sincerely, Mardi, General Manager
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Andika S.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
As usual, when I go to Pekanbaru, I always make The Zuri my choice to stay.
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Accommodation's Reply
06 Jul 2026
Hello Ms. Andika S, Warm greetings from The Zuri Hotel Pekanbaru. Thank you for choosing The Zuri Hotel Pekanbaru and for taking the time to share your stay experience with us. Your experience is valuable to us and will encourage us to further improve our services in the future. We hope to welcome you again next time and will continue to provide the best service. Sincerely, Mardi, General Manager
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M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very near to the shopping center.
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Accommodation's Reply
06 Jul 2026
Hello Mr. M*d, Warm greetings from The Zuri Pekanbaru Hotel. Thank you for choosing The Zuri Pekanbaru Hotel and for taking the time to share your stay experience with us. Your experience is valuable to us and motivates us to provide even better service in the future. We hope to welcome you again and will continue to provide the best service. Sincerely, Mardi, General Manager
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E***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Share with Trasmart. Free to shop.
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Accommodation's Reply
06 Jul 2026
Hello E*a, Warm greetings from The Zuri Pekanbaru Hotel. Thank you for choosing The Zuri Pekanbaru Hotel and for taking the time to share your stay experience with us. Your experience is valuable to us and motivates us to provide even better service in the future. We look forward to welcoming you again and will always strive to provide the best service. Sincerely, Mardi, General Manager
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Number of reviews per page
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