M***d

10.0

/10

Reviewed 17 hour(s) ago

Very near to the shopping center.

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E***a

8.5

/10

Reviewed 1 day(s) ago

Share with Trasmart. Free to shop.

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Ikhsan N. S.

10.0

/10

Reviewed 2 day(s) ago

The accommodation is very nice.

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Reno D. P.

10.0

/10

Reviewed 3 day(s) ago

The staff is friendly, the rooms are spacious and clean, there is also a swimming pool for children, and the breakfast is delicious.

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Ricky N.

Staycation

9.7

/10

Reviewed 4 day(s) ago

The hotel is comfortable, clean, and has hot water. I booked two different rooms yesterday: one large and one with two single beds. I'm satisfied with the rooms and cleanliness. Please make the dining room an outdoor smoking area. The non-smoking dining room is too small. I don't like having my sleeves smell of cigarettes after eating. It would be better to have the smoking area outside.

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Sadhya P.

10.0

/10

Reviewed 6 day(s) ago

The Zuri Hotel is truly comfortable and quiet for a staycation with family ☺️

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Y***n

Business

8.4

/10

Reviewed 1 week(s) ago

A hotel this size reportedly only has two irons, and they have to be replaced hourly.

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M***a

Business

10.0

/10

Reviewed 1 week(s) ago

Very satisfied with my stay at The Zuri Pekanbaru. The hotel is clean, comfortable, in a strategic location, and the staff are friendly and professional. The breakfast is delicious and offers a wide selection. Perfect for both business and family trips. I will definitely stay here again! ⭐⭐⭐⭐⭐😍

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Accommodation's Reply

22 Jun 2026

Hello M*a, Warm greetings from The Zuri Pekanbaru Hotel. Thank you for choosing The Zuri Pekanbaru Hotel and for taking the time to share your stay experience with us. Your experience is valuable to us and further motivates us to provide even better service in the future. We hope to welcome you again next time and will always strive to provide the best service. Sincerely, Mardi, General Manager

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N***a

8.5

/10

Reviewed 1 week(s) ago

On Sunday morning, my breakfast included ice cream. On Monday morning, there wasn't. On Tuesday morning, there was a coffee machine to make Milo. For Sunday morning breakfast, I still found the noodles to be overly salty. Is it my taste buds or what? This is the third time I've had noodles for breakfast in the past few months and encountered this taste. At first, I thought the taste had changed, but it turned out to be the same.

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Accommodation's Reply

22 Jun 2026

Hello N*a, Warm greetings from The Zuri Hotel Pekanbaru. Thank you for your review and attention to the quality of our breakfast. We are pleased to hear that you noticed the variety of menu items we serve, such as the ice cream on Sundays and the automatic coffee machine serving Milo on Tuesdays. Please note that both of these items are part of a rotating menu we offer on certain days to provide our guests with a diverse breakfast experience. Therefore, some additional items may not be available every day. Regarding the noodle dish that you found to be too salty, we appreciate your feedback. However, we understand that taste perception, including saltiness, can vary from person to person depending on their preferences and sensitivities. We will forward this feedback to our kitchen team for evaluation and consistency to ensure all our menu items are more acceptable to our guests. Thank you for your continued trust in The Zuri Hotel Pekanbaru. We appreciate all feedback and hope to provide you with an even better stay experience in the future. Sincerely, Mardi, General Manager

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Yuni A.

10.0

/10

Reviewed 2 week(s) ago

The service was truly excellent. I requested some birthday decorations for my son. They also included a free slice of cake with a message. Thank you, The Zuri, and the entire crew was great.

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Accommodation's Reply

22 Jun 2026

Hello Uni A., Thank you for your review and positive rating. We are delighted to have provided you with a memorable and impressive experience. Zuri Restaurant, Pekanbaru, strives to always provide the best service, making it a popular choice for those seeking to enjoy special moments with their families. We hope to welcome you again and will continue to provide the best service. Sincerely, Mardi

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Firmansyah

10.0

/10

Reviewed 2 week(s) ago

Good for all, good service.

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Accommodation's Reply

15 Jun 2026

Hello Firmansyah, Warm greetings from The Zuri Hotel Pekanbaru. Thank you for choosing The Zuri Hotel Pekanbaru and for taking the time to share your stay experience with us. Your experience is valuable to us and will encourage us to further improve our services in the future. We hope to welcome you again next time and will continue to provide the best service. Sincerely, Mardi, General Manager

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A***f

Leisure

9.4

/10

Reviewed 3 week(s) ago

It's great to stay in the city center, with all the amenities available.

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Accommodation's Reply

10 Jun 2026

Hello A*f, Warm greetings from The Zuri Pekanbaru Hotel. Thank you for choosing The Zuri Pekanbaru Hotel and for taking the time to share your stay experience with us. Your experience is valuable to us and motivates us to provide even better service in the future. We look forward to welcoming you again and will always strive to provide the best service. Sincerely, Mardi, General Manager

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Y***A

10.0

/10

Reviewed 3 week(s) ago

I really enjoyed staying here. The room was clean, comfortable, and felt well-maintained. The hotel staff was friendly and always ready to help. The location is strategic and the atmosphere is comfortable for a good rest. Overall, I was satisfied with the service and hope to stay here again in the future. 😊

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Accommodation's Reply

10 Jun 2026

Hello Y*A, warm greetings from The Zuri Pekanbaru Hotel. Thank you for your review and positive rating. We are delighted to have provided you with a memorable and impressive experience. Cleanliness and excellent service are our top priorities to ensure your comfort throughout your stay. We strive to maintain the high standards we apply in all aspects and meet your expectations during your stay at The Zuri Pekanbaru Hotel. We hope to welcome you again and will continue to provide you with the best service. Sincerely, Mardi, General Manager

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Y***A

9.7

/10

Reviewed 3 week(s) ago

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Accommodation's Reply

08 Jun 2026

Hello Y*A, warm greetings from The Zuri Pekanbaru Hotel. Thank you for your review and positive rating. We are delighted to have provided you with a memorable and impressive experience. Cleanliness and excellent service are our top priorities to ensure your comfort throughout your stay. We strive to maintain the high standards we use in all aspects and meet your expectations during your stay at The Zuri Pekanbaru Hotel. We hope to welcome you again and will continue to provide you with the best service. Sincerely, Mardi, General Manager

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Y***A

Staycation

10.0

/10

Reviewed 3 week(s) ago

The hospitality was excellent, from check-in to check-out. The rooms were clean, the facilities were functional, and the hotel had a peaceful atmosphere. Overall, my stay was very satisfying.

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Accommodation's Reply

08 Jun 2026

Hello Y*A, warm greetings from The Zuri Pekanbaru Hotel. Thank you for your review and positive rating. We are delighted to have provided you with a memorable and impressive experience. Cleanliness and excellent service are our top priorities to ensure your comfort throughout your stay. We strive to maintain the high standards we use in all aspects and meet your expectations during your stay at The Zuri Pekanbaru Hotel. We hope to welcome you again and will continue to provide you with the best service. Sincerely, Mardi, General Manager

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r***o

Business

8.5

/10

Reviewed 3 week(s) ago

Good, comfortable rooms, cool swimming pool on the rooftop and there is a cafe.

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Accommodation's Reply

08 Jun 2026

Hello r*o, Warm greetings from The Zuri Pekanbaru Hotel. Thank you for choosing The Zuri Pekanbaru Hotel and taking the time to share your stay experience with us. Your experience is valuable to us and motivates us to provide even better service in the future. We hope to welcome you again next time and will always strive to provide the best service. Sincerely, Mardi, General Manager

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s***i

Staycation

8.5

/10

Reviewed 4 week(s) ago

Good, excellent service. But as for the food, please add more variety to the breakfast menu.

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Accommodation's Reply

15 Jun 2026

Hello s*i, warm greetings from The Zuri Pekanbaru Hotel. Thank you for choosing The Zuri Pekanbaru Hotel and for taking the time to share your stay experience with us. Your experience is valuable to us and motivates us to further improve our services in the future. We hope to welcome you again next time and will always strive to provide the best service. Sincerely, Mardi, General Manager

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A***a

8.8

/10

Reviewed 4 week(s) ago

Overall OK. Ask for a discount for frequent customers.

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Accommodation's Reply

15 Jun 2026

Hello A*a, Warm greetings from The Zuri Pekanbaru Hotel. Thank you for choosing The Zuri Pekanbaru Hotel and for taking the time to share your stay experience with us. Your experience is valuable to us and motivates us to provide even better service in the future. We hope to welcome you again next time and will always strive to provide the best service. Sincerely, Mardi, General Manager

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Andika S.

Business

8.8

/10

Reviewed 4 week(s) ago

Everything was fine. The hotel staff was friendly and the atmosphere was clean.

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Accommodation's Reply

15 Jun 2026

Hello Ms. Andika S, Warm greetings from The Zuri Hotel Pekanbaru. Thank you for choosing The Zuri Hotel Pekanbaru and taking the time to share your stay experience with us. Your experience is valuable to us and motivates us to provide even better service in the future. We hope to welcome you again next time and will continue to provide the best service. Sincerely, Mardi, General Manager

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aldri g. o. s.

8.5

/10

Reviewed 4 week(s) ago

Everything is good except children over 120 cm must pay an additional IDR 160,000, which is a bit pricey considering they don't eat too much.

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Accommodation's Reply

15 Jun 2026

Hi Aldri, Warm greetings from The Zuri Hotel Pekanbaru. Thank you for choosing The Zuri Hotel Pekanbaru and taking the time to share your experience during your stay with us. We are delighted to hear that you had a good experience at The Zuri Pekanbaru. Regarding breakfast prices, we understand that each guest has their own expectations and considerations. Your feedback is crucial for us as we continually evaluate the value and quality we provide to ensure it remains commensurate with the price. We look forward to welcoming you back again in the future for an even more memorable experience. Regards, Mardi General Manager

The Zuri Pekanbaru

Overall Ratings & Reviews The Zuri Pekanbaru

9.0

8.8

8.8

8.9

8.8

Traveler Reviews The Zuri Pekanbaru