7.7
Pleasant
From 123 reviews
Provided by travelers on
Cleanliness

7.8

Room Comfort

7.6

Meal

7.5

Location

7.6

Service and Facilites

7.9

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Traveler Reviews RedDoorz Hostel @ Feliz Noche Cengkareng

Number of reviews per page
20
40
Customer reviews
Pepi N.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 26 week(s) ago
The service is very bad, I have paid and it is very clear on the Traveloka app that there are still 3 empty rooms left, then I ordered and paid immediately. And when I arrived at the new place, I also wanted to check in and show proof that I had paid, I was immediately rejected outright by the guard of the place on the grounds that it was full and there were no empty ones, even though I had shown proof of my reservation, but the service was very bad and still did not allow me and my husband to enter even though I had paid there. And not long after that there were other consumers who wanted to check in but were immediately served and told to enter. But when I went there, why wasn't I served well and the ethics were very inappropriate. There was a witness there, Grab who took me. And I asked for compensation because I had paid and I wanted to talk to the CS there. But the guard did not allow it on the grounds that there was no CS here, only me. Oh, of course that is very unreasonable, I am very disappointed with the service and I am at a loss because my money was not returned but I was not treated well.
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3 people find it helpful
Andrew
icon-origin-TRAVELOKA
5.4
/10
Reviewed 131 week(s) ago
Ga bakal nginep di sini lagi, sudah WC ga bersih dan rapi, suasana kamar tidak sesuai ekspektasi, panas, bau.
4 people find it helpful
Hanis R. S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 135 week(s) ago
Tasty, comfortable, okay facilities, good staff, friendly prices, clean bathrooms, everything is okay.
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4 people find it helpful
Purkon Purkon
icon-origin-TRAVELOKA
8.5
/10
Reviewed 239 week(s) ago
Okay, neat, clean, comfortable.
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Arief P.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 261 week(s) ago
Lots of mosquitoes, dead air conditioners, security guards are good at it.
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3 people find it helpful
Sibzan aqma hakim
icon-origin-TRAVELOKA
8.5
/10
Reviewed 262 week(s) ago
The place is clean, nice, very suitable for traveling / backpacker children. Who is looking for a cheap place to rest. near the mall nonkgorng places. Tidik is not difficult to find food and others.
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3 people find it helpful
Sibzan aqma hakim
icon-origin-TRAVELOKA
8.5
/10
Reviewed 262 week(s) ago
The place is really recommended, the place is good, the employees are good, the service is satisfied.
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2 people find it helpful
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kevin
icon-origin-TRAVELOKA
8.5
/10
Reviewed 262 week(s) ago
Comfortable and cheap, the bathroom is not inferior to a 3 star hotel, it would be better if the capsule room has a table and the lights are made yellow.
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Iput V.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 287 week(s) ago
Like in the photo. bed lined with separate boards made as in the room. but as a woman, it's not comfortable because the lid uses a curtain. So when I found out next to a man. Feeling nervous. Overall the bed is comfortable. There is a charger near the bed.
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2 people find it helpful
Hardwin Salim
icon-origin-TRAVELOKA
6.0
/10
Reviewed 289 week(s) ago
The hotel receptionist is not well inform in regards the money deposit when check out. Security is lack of service especially when came back late and check out early morning. The phone number is not answer during midnight.
3 people find it helpful
Accommodation's Reply
07 Feb 2020
Dear Sir, Sorry for the inconvenience. as far as our concern there has never been deposit collected in our hostel .
Mr luhut m.
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Backpacking
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4.9
/10
Reviewed 289 week(s) ago
The staff has no manners. Choose choose guest for smile. And I heard myself there are guests who make uncomfortable reviews. But a few days later the same guest was staying there and the staff immediately spoke. Already give bad reviews but why still stay here. The inconvenient reviews should be motivational for even better. Weird staff. And I have often stayed there, and this time I was very disappointed.
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3 people find it helpful
Accommodation's Reply
07 Feb 2020
Sorry for your inconvenience. We have tried to serve our guests the best. Cannot serve too personal. As you wish. Because we have limitations so as not to disturb the comfort of other guests.
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Muhammad I. R.
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6.4
/10
Reviewed 292 week(s) ago
Does not match the picture even though it looks big does not know too small.
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1 people find it helpful
Accommodation's Reply
26 Jan 2020
Sorry for your inconvenience. Because our room is a capsule bed if you want a spacious one can order standard type sis.
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Siti M.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 292 week(s) ago
Location is not strategic, bad room service is not according to the reservation, there is no compensation (money is not returned) because it has been ordered for 1 room but it turned out to be full, really kapok👎👎
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4 people find it helpful
Accommodation's Reply
26 Jan 2020
We serve as much as possible, we recommend that before making a booking there memastika rooms that you choose as you wish. You have chosen the inappropriate room because of a different price.
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rully f.
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Backpacking
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5.1
/10
Reviewed 297 week(s) ago
Lots of mosquitoes, hard to rest.
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1 people find it helpful
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Maulana Y. R.
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9.4
/10
Reviewed 301 week(s) ago
The rooms are clean, friendly, the break is pretty comfortable. Only the air conditioner is not cool enough.
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1 people find it helpful
yunita
icon-Business
Business
icon-origin-TRAVELOKA
5.4
/10
Reviewed 307 week(s) ago
At that time I booked a room here for 2 people / room. Being like a single room is what he wants. And it's still available and I have already paid, it automatically clears my order. But it turned out that when I arrived, everyone was zonk. They said the room I ordered was full. So I was forced to stay in a capsule dormitory room for 8 people, so it was very uncomfortable. the bathroom is outside, so taking a shower is a bit shy, because the guardians are all boys. thanks.
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2 people find it helpful
Idha I.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 309 week(s) ago
Rooms are not according to order, rooms are very narrow, errors are on the part of the hotel or Traveloka site, do not know, basically it does not match the room order.
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3 people find it helpful
amanda l. a. t.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 315 week(s) ago
The staff is very friendly, but the facilities may be improved. Especially the bathroom for the woman's room. The rest is okay. There is no breakfast.
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3 people find it helpful
Ferry Ferry
icon-origin-TRAVELOKA
8.5
/10
Reviewed 316 week(s) ago
Strategic location and close to the garden image complex area. Many crowded areas of restaurants.
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Raindo Y. E.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 318 week(s) ago
Sangat meneyenngkan dan penjaga hotel sangat baik dan diberikan makanan juga yang enak.
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