8.4
Very Good
From 1,201 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.3

Meal

8.6

Location

8.6

Service and Facilites

8.5

People often mention about Papaho Resort
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Bedroom (39)
Accessibility (37)
Staff Friendliness (32)
Ambiance (32)
Room Space (30)
Hotel Area (27)
Bathroom (25)
Distance to City Center (21)
Check-in/out Time (20)
Soundproof (20)
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Traveler Reviews Papaho Resort

Number of reviews per page
20
40
Customer reviews
c***a
icon-origin-TRAVELOKA
6.3
/10
Reviewed 5 week(s) ago
Mineral water is not provided, but heater and glasses are available.
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1 people find it helpful
W***n
icon-origin-TRAVELOKA
8.0
/10
Reviewed 6 week(s) ago
The room was as pictured. The portable AC was quite hot during the day and evening. Cleanliness was okay. The bathroom was small and slippery, with no doormat provided, and the shower gel wasn't quite up to snuff. It's worth it for transit, but if you're planning a staycation, consider a different hotel.
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1 people find it helpful
A***n
icon-Medical
Medical
icon-origin-TRAVELOKA
6.2
/10
Reviewed 7 week(s) ago
I stayed overnight, but the mattress had a hole in it, and the wires were sticking out and cutting my hand until it bled. Please replace the mattress and the pillows that smell of sweat.
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1 people find it helpful
I***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.5
/10
Reviewed 13 week(s) ago
Got a room on the weekend for over 400. It was a bit uncomfortable to sleep in due to the cleanliness. Starting from the mattress, sheets. But overall the bathroom was still okay clean. Thermos and mineral water were provided. The photos and the real thing are almost 70% the same. But for me who is sensitive to dust, this is just not clean enough. And for the papaho, try checking or replacing the mattress, which is no longer suitable for use. And the pillows. Maybe if it was clean and the mattress was comfortable, this would be very worth it for the 400 thousand weekend.
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2 people find it helpful
E***y
icon-origin-TRAVELOKA
7.2
/10
Reviewed 16 week(s) ago
One of the worst accommodations. The atmosphere is like a gangster hotel in a movie. The AC is portable, the room has no ventilation, it's dark, and smells of mold. I ended up having to find another hotel. It doesn't match the photos. It's a world apart!
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4 people find it helpful
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
5.0
/10
Reviewed 18 week(s) ago
I really regret staying here, it's dirty. It's completely different from the photos.
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1 people find it helpful
R***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
The best... for a very affordable price.
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1 people find it helpful
niia n.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 21 week(s) ago
The staff is friendly, the place to stay is comfortable
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3 people find it helpful
H***h
icon-origin-TRAVELOKA
8.8
/10
Reviewed 22 week(s) ago
Friendly staff, pleasant atmosphere.
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2 people find it helpful
Nur A. P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
Friendly service, clean rooms, and complete amenities
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1 people find it helpful
A***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
Happy to be able to go on holiday with the family even though there were obstacles and we couldn't stay overnight.
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1 people find it helpful
R***a
icon-origin-TRAVELOKA
6.5
/10
Reviewed 27 week(s) ago
For those in charge of fast response, the broken TV remote was immediately fixed. For the management, please brighten up the lights in the rooms and hallways because the dim lighting is uncomfortable, and please pay attention to cleanliness. The only thing that's okay is the TV, because it's a smart TV. Hopefully, it will improve in the future.
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1 people find it helpful
M***a
icon-origin-TRAVELOKA
8.1
/10
Reviewed 27 week(s) ago
The location is quite strategic near Alfamart and Alfamidi, souvenir center, near the inn there are food stalls selling satay, Bogor noodle soup, and Cianjur chicken porridge, very close to several tourist attractions such as Cimory Dairy Land, Mini Miniatur, close to Sundanese restaurants and cafes such as Kopi Nako, Alam Sunda, etc. It's just that the cleanliness of the room needs to be improved, when I stayed the portable AC was dusty and dirty, and there were cockroaches coming out from between the mattresses, the lobby also looks worn out.
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H***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 27 week(s) ago
The staff were friendly and very helpful during the check-in process.
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1 people find it helpful
G***g
icon-origin-TRAVELOKA
8.5
/10
Reviewed 31 week(s) ago
The hotel staff is friendly, and the location is strategic, but there are a few things that could be improved, such as in-room trash cans, tidiness, and drinking water. Overall, it's worth it for the budget.
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Edo
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
Good service, okay room, eco-washer not very strong, otherwise okay.
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Rachmah A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
very good and affordable..
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Refi H. F.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 33 week(s) ago
the room is comfortable and great.........
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1 people find it helpful
R***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
Very good and clean, affordable price
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1 people find it helpful
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venna s.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 37 week(s) ago
I recommend staying here. The service is friendly, the room is clean, and I brought my child with me. My child didn't even want to check out... I'll be back here again ☺️, thank you.
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4 people find it helpful
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