Overall Ratings & Reviews Premium Location 2BR Apartment @ FX Residence by Travelio

Hot water is not available. The heating boiler was broken, the shower room was not closed so water splashed out, I stayed for two nights, the room was not cleaned and was not taken, the comfort and equipment I got was much less than the price I had paid.

Check-in is above 00.00 PM, subject to a fee of 50,000 per hour. Check-out above 12 noon will be charged again. Even at the hotel, you can late check-out. Better looking for another hotel like that, same price, more complete facilities, more flexible too.

Kapok, difficult, because it turns out this is an agent again. To check-in, it was constantly being pursued because of asking for a large deposit of up to 750 thousand on the grounds that the officer had to move to another place. When finished staying it turns out the deposit was not immediately returned waiting for 1-14 working days before transferring again. This is the first time there is a model like this.

Worst service ever. Check in assistant (mas irul) can't be reached by phone for 40 minutes. He picked up his phone after I called his management. His partner that replaced him was late for an hour. I saw mas irul's whatsapp status, that he can't be reached because he played futsal. Beside, there was deposit money. I paid rp 750k. They said that it will be transferred back 2-5 days after check out. But I have no guarantee that they will transfer it. I hope I can get my deposit money back soon. Toilet spray is broken. I have to pay more for cleaning service. The only good side of this apartment is only that it connected with mall.

Not satisfied with the service, it is not clear that the electricity is off