This is a condo, not a hotel. The condo’s receptionists did not welcome guests/ tourists at all (they said it’s not their responsibility). The unit is rented out by its owner (and managed by the owner too). Make sure you have Thai simcard to call the owner when you arrive, otherwise your request will not be entertained. Location wise isn’t so ideal as it’s far from main road. Room is pretty good, and clean. I love the swimming pool. Perfect to take a dip in the hot and humid Bkk