8.4
Very Good
From 557 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.5

Meal

8.4

Location

8.6

Service and Facilites

8.5

People often mention about Grand Master Villa Tomohon
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Ambiance (25)
Bathroom (23)
Room Space (22)
Staff Friendliness (21)
Bedroom (21)
Family Friendly (20)
Hotel Area (20)
Check-in/out Time (17)
Soundproof (17)
Surroundings (16)
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Traveler Reviews Grand Master Villa Tomohon

Number of reviews per page
20
40
Customer reviews
G***e
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
All the staff are friendly, the prices are affordable, it is clean, and the facilities are satisfactory.
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G***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
All staff are friendly, clean, affordable prices
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R***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The food isn't very varied and isn't presented neatly. But the rooms are nice and the facilities are okay.
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1 people find it helpful
Accommodation's Reply
15 Sep 2025
Dear Mr./Ms. R*y, Thank you for taking the time to leave us a review. We sincerely apologize for the inconvenience you experienced during your stay at our hotel. This is certainly not the kind of experience we want to give to our guests. We have noted your feedback regarding the food variety and will immediately follow up with the relevant team to prevent similar incidents from happening again in the future. We greatly appreciate constructive criticism like this, as it helps us to continuously improve. If you would like, we hope to be given the opportunity in the future to improve your impression and provide a much better stay experience. Sincerely,. Rahmat Kiyai. General Manager
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J***a
icon-Transit
Transit
icon-origin-TRAVELOKA
6.4
/10
Reviewed 5 week(s) ago
The cleanliness of the room and toilet is very bad, especially the hot water often doesn't work, the bathroom facilities are also incomplete, I really don't feel comfortable staying here
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1 people find it helpful
Accommodation's Reply
01 Sep 2025
Dear Mr./Ms. J*a, Thank you for taking the time to leave us a review. We sincerely apologize for the inconvenience you experienced during your stay at our hotel. This is certainly not the kind of experience we want to give to our guests. We have noted your feedback regarding the condition of the room and cleanliness and will immediately follow up with the relevant team to prevent similar incidents from happening again in the future. We greatly appreciate constructive criticism like this, as it helps us to continuously improve. If you would like, we hope to be given another opportunity to improve your impression and provide an even better stay experience. Sincerely,. Rahmat Kiyai. General Manager
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Riska L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
A fun and unforgettable experience.
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Accommodation's Reply
01 Sep 2025
Dear Ms. Riska L. Thank you for taking the time to leave a positive review regarding your stay at our hotel. We are very happy to hear that you were satisfied with our service, the comfort of the room, and the facilities we provide. Reviews like this are a great motivation for our entire team to continue providing the best service to every guest. We hope to welcome you back on your next visit and provide an equally pleasant stay. Once again, thank you for your trust in Hotel Grand Master Villa Tomohon. Warm regards, Rahmat Kiyai. General Manager.
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SUWANTI
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
the room is spacious, the food is delicious, the atmosphere is cool, I really like it
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+3
1 people find it helpful
Accommodation's Reply
01 Sep 2025
Dear Mr./Ms. Suwanti, Thank you for taking the time to leave a positive review regarding your stay at our hotel. We are very pleased to hear that you were satisfied with our service, the comfort of our rooms, and the facilities we provide. Reviews like this are a great motivation for our entire team to continue providing the best service to every guest. We look forward to welcoming you back on your next visit and providing an equally pleasant stay. Once again, thank you for your trust in Hotel Grand Master Villa Tomohon. Warm regards, Rahmat Kiyai, General Manager.
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Anugrah S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
I asked for a beautiful view of Mount Lokon and yes, I got a room on the top floor facing directly to the swimming pool and Mount Lokon, and there was a balcony.
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1 people find it helpful
Accommodation's Reply
01 Sep 2025
Dear Mr./Ms. Anugrah S. Thank you for taking the time to provide a positive review regarding your stay at our hotel. We are very happy to hear that you were satisfied with our service, the comfort of the room, and the facilities we provide. Reviews like this are a great motivation for our entire team to continue providing the best service to every guest. We hope to welcome you back on your next visit and provide an equally pleasant stay. Once again, thank you for your trust in Hotel Grand Master Villa Tomohon. Warm regards, Rahmat Kiyai. General Manager.
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A***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Those who want to relax, enjoy the beautiful view of Mount Lokon... Don't hesitate to come to Grand Master Villa Tomohon, you definitely won't be disappointed 🫶🥰
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Accommodation's Reply
01 Sep 2025
Dear Mr./Ms. A*y, Thank you for taking the time to leave a positive review regarding your stay at our hotel. We are very happy to hear that you were satisfied with our service, the comfort of the room, and the facilities we provide. Reviews like this are a great motivation for our entire team to continue providing the best service to every guest. We hope to welcome you back on your next visit and provide an equally pleasant stay. Once again, thank you for your trust in Hotel Grand Master Villa Tomohon. Warm regards, Rahmat Kiyai, General Manager.
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Putri W.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 17 week(s) ago
First time staying here and it was great, overall everything was very good.
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1 people find it helpful
Accommodation's Reply
01 Sep 2025
Dear Mr./Ms. Putri W. Thank you for taking the time to provide a positive review regarding your stay at our hotel. We are very happy to hear that you were satisfied with our service, the comfort of the room, and the facilities we provide. Reviews like this are a great motivation for our entire team to continue providing the best service to every guest. We hope to welcome you back on your next visit and provide an equally pleasant stay. Once again, thank you for your trust in Hotel Grand Master Villa Tomohon. Warm regards, Rahmat Kiyai. General Manager.
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v***a
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 17 week(s) ago
Hotel with a cool mountain atmosphere. First time staying here. Recommended 👍
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1 people find it helpful
Accommodation's Reply
01 Sep 2025
Dear Mr./Ms. V*a. Thank you for taking the time to provide a positive review regarding your stay at our hotel. We are very happy to hear that you were satisfied with our service, the comfort of the room, and the facilities we provide. Reviews like this are a great motivation for our entire team to continue providing the best service to every guest. We hope to welcome you back on your next visit and provide an equally pleasant stay. Once again, thank you for your trust in Hotel Grand Master Villa Tomohon. Warm regards, Rahmat Kiyai. General Manager.
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Olivia
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Very satisfied, the room concept is extraordinary, clean and fragrant, there is a swimming pool and karaoke really supports this holiday... the food is delicious, the yellow rice is the champion... keep it up, okay?
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Accommodation's Reply
01 Sep 2025
Dear Mr./Ms. Olivia M. Thank you for taking the time to leave a positive review regarding your stay at our hotel. We are very happy to hear that you were satisfied with our service, the comfort of our rooms, and the facilities we provide. Reviews like this are a great motivation for our entire team to continue providing the best service to every guest. We hope to welcome you back on your next visit and provide an equally pleasant stay. Once again, thank you for your trust in Hotel Grand Master Villa Tomohon. Warm regards, Rahmat Kiyai, General Manager.
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Olivia
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Very happy… Clean place with amazing room concept 🙏🏻 keep it up. Karaoke and swimming pool facilities are very fun. Nasi kuning is the best.
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2 people find it helpful
Accommodation's Reply
01 Sep 2025
Dear Mr./Ms. Olivia M. Thank you for taking the time to leave a positive review regarding your stay at our hotel. We are very happy to hear that you were satisfied with our service, the comfort of our rooms, and the facilities we provide. Reviews like this are a great motivation for our entire team to continue providing the best service to every guest. We hope to welcome you back on your next visit and provide an equally pleasant stay. Once again, thank you for your trust in Hotel Grand Master Villa Tomohon. Warm regards, Rahmat Kiyai, General Manager.
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A***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 21 week(s) ago
Nice, nice place for staycation.
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Accommodation's Reply
01 Sep 2025
Dear Mr./Ms. A*i, Thank you for taking the time to leave a positive review regarding your stay at our hotel. We are very happy to hear that you were satisfied with our service, the comfort of the room, and the facilities we provide. Reviews like this are a great motivation for our entire team to continue providing the best service to every guest. We hope to welcome you back on your next visit and provide an equally pleasant stay. Once again, thank you for your trust in Hotel Grand Master Villa Tomohon. Warm regards, Rahmat Kiyai, General Manager.
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ARIGO P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
the staff is very friendly and the environment is very comfortable
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Accommodation's Reply
01 Sep 2025
Dear Mr./Ms. Arigo P. Thank you for taking the time to leave a positive review regarding your stay at our hotel. We are very pleased to hear that you were satisfied with our service, the comfort of our rooms, and the facilities we provide. Reviews like this are a great motivation for our entire team to continue providing the best service to every guest. We look forward to welcoming you back on your next visit and providing you with an equally pleasant stay. Once again, thank you for your trust in Hotel Grand Master Villa Tomohon. Warm regards, Rahmat Kiyai, General Manager
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novi m.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 21 week(s) ago
I really enjoyed staying at Grandmaster Resort Tomohon. Very comfortable.
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Accommodation's Reply
01 Sep 2025
Dear Mr./Ms. Novi M. Thank you for taking the time to leave a positive review regarding your stay at our hotel. We are very pleased to hear that you were satisfied with our service, the comfort of our rooms, and the facilities we provide. Reviews like this are a great motivation for our entire team to continue providing the best service to every guest. We look forward to welcoming you back on your next visit and providing you with an equally pleasant stay. Once again, thank you for your trust in Hotel Grand Master Villa Tomohon. Best regards, Rahmat Kiyai, General Manager
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Deddy L.
icon-origin-TRAVELOKA
9.6
/10
Reviewed 24 week(s) ago
The food menu was given cold.
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Accommodation's Reply
01 Sep 2025
Dear Mr./Ms. Deddy L. Thank you for taking the time to leave us a review. We sincerely apologize for the inconvenience you experienced during your stay at our hotel. This is certainly not the kind of experience we want to give our guests. We have noted your feedback regarding the condition of the room and cleanliness and will immediately follow up with the relevant team to prevent similar incidents from happening again in the future. We greatly appreciate constructive criticism like this, as it helps us to continuously improve. If you would like, we hope to be given another opportunity to improve your impression and provide an even better stay experience. Sincerely, Rahmat Kiyai. General Manager,
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M***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
Very nice. Friendly staff. Fast check in. I took the cool mountain view.
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Accommodation's Reply
01 Sep 2025
Dear Mr./Ms. M*n, Thank you for taking the time to leave a positive review regarding your stay at our hotel. We are very happy to hear that you were satisfied with our service, the comfort of our rooms, and the facilities we provide. Reviews like this are a great motivation for our entire team to continue providing the best service to every guest. We hope to welcome you back on your next visit and provide an equally pleasant stay. Once again, thank you for your trust in Hotel Grand Master Villa Tomohon. Warm regards, Rahmat Kiyai. General Manager
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O***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
The villa is nice and the atmosphere is comfortable
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1 people find it helpful
Accommodation's Reply
01 Sep 2025
Dear Mr./Ms. O*y, Thank you for taking the time to leave a positive review regarding your stay at our hotel. We are very happy to hear that you were satisfied with our service, the comfort of our rooms, and the facilities we provide. Reviews like this are a great motivation for our entire team to continue providing the best service to every guest. We hope to welcome you back on your next visit and provide an equally pleasant stay. Once again, thank you for your trust in Hotel Grand Master Villa Tomohon. Warm regards, Rahmat Kiyai. General Manager
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IFa Q.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
very comfortable, staying here...
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Accommodation's Reply
01 Sep 2025
Dear Mr./Ms. Ifa Q. Thank you for taking the time to leave a positive review regarding your stay at our hotel. We are very happy to hear that you were satisfied with our service, the comfort of our rooms, and the facilities we provide. Reviews like this are a great motivation for our entire team to continue providing the best service to every guest. We hope to welcome you back on your next visit and provide an equally pleasant stay. Once again, thank you for your trust in Hotel Grand Master Villa Tomohon. Warm regards, Rahmat Kiyai. General Manager
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Timothy M. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 32 week(s) ago
good place, friendly staff, the deluxe room exterior is a townhouse themed spaces, near local minimart and common Tomohon places. 9/10
+4
2 people find it helpful
Accommodation's Reply
01 Sep 2025
Dear Mr./Ms. Timothy M. T. Thank you for taking the time to leave a positive review regarding your stay at our hotel. We are very happy to hear that you were satisfied with our service, the comfort of our rooms, and the facilities we provide. Reviews like this are a great motivation for our entire team to continue providing the best service to every guest. We hope to welcome you back on your next visit and provide an equally pleasant stay. Once again, thank you for your trust in Hotel Grand Master Villa Tomohon. Warm regards, Rahmat Kiyai. General Manager
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Number of reviews per page
20
40