Overall Ratings & Reviews PRIME TOWN - Posh & Port Hotel PHUKET

The swimming pool is clean and big. The room is clean and near many tourist attractions.

Good hotel, large bedroom, clean, room size is quite big, near Phuket town, near 7-Eleven.

Stayed at the hotel for 1 night. On the day of check-out, I forgot a 1-salung gold ring on the headboard and the table where the phone is placed. Initially, I called the front desk to check the items, but I received a message that the items were not found, so I agreed to go back and check again myself and check the CCTV. It turned out that the room was the first room with only one maid, but the staff did not press the maid for the truth. Instead, the staff said that the maid would never take the items because there is a service fee of almost 20,000 baht per month. Most of the valuable items that are found are always returned to the customer. However, the items that the staff claimed instead are usually items that can be tracked with GPS signals. The staff also said that the customer might have thrown them in the trash or put them in a bag, even though the CCTV footage showed that there were items when checking in. When leaving the accommodation, they did not put them out. The hotel did not press the maid for anything more personally. This stay shows a high level of insecurity. Now, we will search for the culprit to the fullest extent. Even though the staff said that “no one has reported anything more valuable than this,” the missing items always have more sentimental value than money. In this era when gold is expensive, it takes a long time to earn each baht to hear words like this.

It’s 15 minutes driving to old-town and 5 minutes walking to Central Phuket Mall. The room was clean and spacious for family of four. But if you are travelling with toddler, take different room type since the railing surrounded the bathtub is not safe enough for them.

The staff are lovely. The service is good and they are cheerful and friendly.

Location is terrible far from everything, had to pay one thousand bhats from airport to the hotel, it is in the midle of nowhere. Bad service they can't even provide extra water and they charge 1,000 bhats deposit.

Deluxe family room, large, comfortable, clean room.

It's a pity that I had to go back in a hurry. I will definitely use your services again next time.

Good, convenient, close to Central, beautiful room like a condo, has a swimming pool.

Comfort, homy, near food court.

Location near central phuket mall, lots of food.

Employees speak badly. Not suitable for service There's a facial expression. There is no hair dryer in the room. Had to call the front desk to get it for me.

Very dirty, the smell of the pillowcase is like they haven't changed it. Won't stay again. Contacting employees is difficult. When I came, the employees didn't look welcoming to guests. Overall is dirty.

Good location, spacious parking, ok room but the cleanliness is not good at all from the reception to the room. Should be better. Such a pity for the hotel.

Everything is good. The room is spacious, there is a swimming pool, a sauna, and a fitness center. Most importantly, the receptionist provides good service and advice. I recommend it in the city center.

โรงแรมสวยตรงปก สบายมาก สะอาด ถ้ามาภูเก็ตจะมาพักอีกครั้ง ทำเลดีมากสามารถเดินไปเซ็นทรัลได้เลยค่ะ

กล่องใส่สบู่และยาสระผมพัง ไม่มีการซ่อมหรือเปลี่ยนใหม่ ต้องเปิดฝากล่องแล้วเอามือล้วงสบู่กับยาสระผมมาใช้ พักห้องสำหรับ 3 คน แต่น้ำเปล่าให้มาแค่ขวดเดียว ขอเพิ่มก็โดนคิดตัง

บรรยากาศดี ห้องดูดี เตียงนุ่ม พนักงานใส่ใจ

Khách sạn cũ, thiếu vật dụng, không đáng 4*. Nhân viên nhiệt tình.

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