OYO 609 Ms Hotel Pangandaran

Explore OYO 609 Ms Hotel Pangandaran
7.3
Pleasant
From 226 reviews
Provided by travelers on
Cleanliness

7.3

Room Comfort

7.3

Meal

7.3

Location

7.5

Service and Facilites

7.3

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Traveler Reviews OYO 609 Ms Hotel Pangandaran

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40
Customer reviews
Juniati
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5.9
/10
Reviewed 199 week(s) ago
The pillows were very smelly, I had to send them away so that I can breath fresh air. The towels looked dirty (white towel looked grey).
1 people find it helpful
Accommodation's Reply
14 Jul 2022
Hi Juniati! We are sorry to know that your experience with us was not pleasant. We will definitely work on your feedback to give you the best experience next time. Regards, Amelia.
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mirza r.
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4.5
/10
Reviewed 204 week(s) ago
Don't believe the photos. The bathroom is dirty, the water is small, the dark room is the restroom.
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2 people find it helpful
Accommodation's Reply
16 Jun 2022
Hi, Mirza! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Simon
Selyca Aes Milen
icon-origin-TRAVELOKA
4.8
/10
Reviewed 205 week(s) ago
I WA to the staff there but they were really jutekinted. I greeted by saying good morning but instead got scolded. Anyway, if you come here again God forbid to stay here. What other facilities? Really broken, the tv was broken, the air conditioner didn't turn on, the closet was dislodged, the room smelled really bad.
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2 people find it helpful
Accommodation's Reply
16 Jun 2022
Sorry for the trouble you're having, Selyca! We have recorded your experience this time. Rest assured, we will work in the future to ensure a pleasant stay with us. Greetings, Amelia.
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Linda H.
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4.8
/10
Reviewed 205 week(s) ago
Very bad service. Dirty room, dirty toilet, dead TV. Anyway, not very satisfied. Don't stay here, it's a pity that you are served by a very rude staff.
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2 people find it helpful
Accommodation's Reply
17 Jun 2022
Hi, we are sorry to know that your experience with us was not pleasant. We will work on your feedback to provide the best experience next time. Regards, Simon
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Yopi Y.
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5.4
/10
Reviewed 216 week(s) ago
The staff service is very unfriendly, the rooms are dirty, very not recommended.
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Accommodation's Reply
16 Mar 2022
Hi Yopi, Sorry for the problems encountered. We have noted your feedback and will ensure better service in the future. Have a nice day :) Regards, Andrew
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DEGON
icon-origin-TRAVELOKA
6.0
/10
Reviewed 220 week(s) ago
Very disadvantaged, the water doesn't work, I'm told to evacuate to another room, only what if my running water is told to return to the room I want to service. TV no broadcast. Itchy mattress. Broken bed. Chaotic.
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Accommodation's Reply
16 Feb 2022
Hi Dedi, We're extremely apologetic to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Kistanto!
Ramdani S.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 223 week(s) ago
Check-in at 4 pm came to the reception, the employee answered while lying down with an excited tone! until you receive the key. go to the room. The TV cannot be used on the grounds that it is being repaired. wifi can't be connected / disconnected continuously. The facilities are good, only the AC is cold and suddenly turns off at night. When asked to turn it on, the employee answered in a cheerful tone without looking at his face because he was busy playing games, he was very uncomfortable with the service with hotel standards offered by OYO. this is the first time OYO has such a service. far from standard oyo. The core is regretful even though it's fairly cheap. Better rent in another room as well. Thank you.
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3 people find it helpful
Yani H.
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8.5
/10
Reviewed 229 week(s) ago
It's good, but it's lacking in maintenance. Maybe because of the pandemic.
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Mourin
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6.2
/10
Reviewed 231 week(s) ago
Actually, for transit at that price, it's worth it, and the place is really nice. It's just a shame that the cleanliness is lacking. Especially the pillowcases, the smell of people's hair. Honestly, the cleanliness of the room can be said to be clean, because under the mattress there is no dust at all.
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1 people find it helpful
Haikal
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4.8
/10
Reviewed 236 week(s) ago
FRAUD, the price does not match the application.
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1 people find it helpful
Octa V.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 238 week(s) ago
There is no phone number to call. I left my ID there but there was no call to tell me that I left my ID.
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2 people find it helpful
Muhammad F. B.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 243 week(s) ago
The trash can wasn't emptied, lot of mosquitos, not working TV, one alive cockroach and one dead cocroach.
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Fadila Q.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 253 week(s) ago
Cleanliness is really lacking, the toilet is dirty, the closet is dirty, the roof is perforated, the linen sheets when changing guests are not changed, the floor is flat, the room smells, the toilet smells, the closet is not brushed, basically I regret and don't go to an inn like this again. Mending for sure, my advice. I forgot not to take a photo.
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4 people find it helpful
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Reza F.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 256 week(s) ago
Pelayanannya oke lah cuman AC di kamar kurang dingin.
1 people find it helpful
utan s.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 256 week(s) ago
The room ordered does not match the one occupied. he said it was full, if it was full why did the application still have that room. pillows, blankets, sheets are dull and islands are not maintained. the ceiling of the room is on an island, and the air conditioner is not cold enough. it's enough just to stay here. please pay attention to customer satisfaction and comfort. thank you
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2 people find it helpful
priono t.
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6.0
/10
Reviewed 267 week(s) ago
When I wanted to check in, the clerk immediately said that they didn't receive the promo from the application, the minimum price was 150 ... they checked the book on my cellphone ... after entering the normal room, the water was confused, taking a small cold shower in the hot shower, quite hot ... cold helped by the fan😁😁
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7 people find it helpful
Accommodation's Reply
19 Mar 2021
Sorry for the trouble that has caused, Yono Yono! We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Dewi!
priono t.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 270 week(s) ago
please fix the water is small in the shower section for bathing, the wifi is not connected in the room
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Accommodation's Reply
11 Mar 2021
Hi, Yono! Thank you so much for spending your valuable time to share the review with us. Be assured, we have marked a note of this concern to ensure a comfortable and relaxing stay ahead. Regards, Nur!
Gilang D.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 270 week(s) ago
The water is small, the air conditioner doesn & amp; # 39; t have a broken gutter so the direction cannot be adjusted, the mattress sounds on the cot, some of the wood is already ugly and the mattress is dusty.
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Accommodation's Reply
11 Mar 2021
Hi Gilang, We regret the unpleasant experience you had with us. We are continuously working for improvements and we assure you that your next stay is awesome with us. Regards, Bayu!
Sri A.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 282 week(s) ago
The water in the shower is very small.
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Dinar R. F.
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6.0
/10
Reviewed 284 week(s) ago
The room is standard, but the water is small, it is a bit difficult to take a comfortable shower, I ordered 9 rooms, some of the AC is not cold enough and can only be set to 22 and the ducting control is also loose or removed.
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