Dear Vika, we sincerely thank you for your warm and kind words. We are very glad to hear that you had a comfortable stay, from the service provided by our friendly and passionate staff to the smooth check-in process. We are also pleased to hear that you were satisfied with the diverse and delicious food, the clean hotel environment, and the comfortable rooms. Your positive feedback and suggestions serve as a great motivation for all our staff to provide the best service. We look forward to seeing you again. Thank you. Sincerely, Suprafto and Tani, General Managers

Dear Mr. Dimas A. P., Thank you for your kind review. We are delighted to know that you had a pleasant stay and consider our hotel a recommended place. Your feedback is truly appreciated and motivates our team to continue delivering the best service. We look forward to welcoming you again in the future. Warm regards, Suprapto W Tani General Manager

Dear Ms./Mrs. M*a, Thank you for taking the time to share your stay with us. We are delighted to hear that you enjoyed the amenities in your room, the swimming pool, the playground, the prayer room, and our breakfast. Your compliments motivate our entire team to continue striving to provide the best service. We hope to welcome you back again in the future. Sincerely, Suprapatto W. Tani, General Manager

Dear Mr. Irsayad, Thank you very much for your positive review. We are delighted to hear that you felt comfortable during your stay and were satisfied with the facilities we provided. Your compliments motivate our entire team to continue striving for the best service. We hope to welcome you again in the future. Sincerely, Suprapado W. Tani, General Manager

Dear Mr./Ms. A*i, Thank you so much for your kind and impressive review. We are very happy to hear that you were comfortable in your spacious and clean room with a balcony and pool view. We are happy to upgrade your room to your satisfaction. Your trust and plans to stay with us again are a great honor for us. We hope to welcome you back in the future. Sincerely, Suprapatto wa Tani, General Manager

Dear Mr./Mr. G*T, Thank you so much for your positive review. We are delighted to hear that the quick check-in process and the friendliness of our staff made a wonderful impression on you throughout your stay. Your compliments motivate our entire team to continue striving for the best possible service. We look forward to welcoming you back again in the future. Sincerely, Suprapado W. Tani, General Manager

Dear Ms./Mrs. S*n, Thank you very much for your positive review. We are delighted to know that, even though your stay was short, it left a very positive impression, especially on our service. Your compliments motivate our entire team to continue striving for the best possible service. We hope to welcome you back again in the future for a longer and more memorable stay. Sincerely, Suprapto w tani, General Manager

Dear Mr./Ms. Handayani H., Thank you for taking the time to share your stay with us. We are delighted to hear that you were satisfied with the friendliness and promptness of our staff, as well as the variety and taste of the breakfast. However, we apologize for the inconvenience you experienced regarding the poor soundproofing of the room and the lack of a lock in the bathroom. This feedback is very important to us, and we will follow up immediately to use it in our evaluation to improve the quality of our facilities, especially in the new building. Thank you for your trust, and we hope to welcome you back again in the future with an even better experience. Sincerely, Suprapto wa Tani, General Manager

Dear Ms./Mrs. A*a, Thank you very much for your kind and impressive review. We are very happy to hear that you were satisfied with the friendliness of our staff, the cleanliness of the rooms and swimming pool, the comfort of the amenities such as air conditioning and hot water, as well as the variety and taste of the breakfast we served. We also appreciate our security team. It is a great honor for us if Savana Hotel & Convention Malang is your first choice every time you visit Malang. We hope to welcome you back again in the future. Sincerely, Suprapto w tani, General Manager

Dear Mr. Davy J., Thank you for taking the time to share your experience with us. We are delighted to hear that you were satisfied with the cleanliness of your room and the variety of food we served during your stay on March 21-23, 2026. Your compliments motivate our entire team to continue striving for the best possible service. We hope to welcome you again soon. Sincerely, Suprapto wa Tani, General Manager

Dear Mr. Abdullah M., Thank you for your short but meaningful review. We are very pleased to hear that you were satisfied with your stay with us. Your satisfaction motivates our entire team to continue striving to provide the best service. We hope to welcome you back again in the future. Sincerely, The Management Team, Savannah Hotel & Convention Malang

Dear Mr/s H***a Thank you for your kind review. We are delighted to know that you found the bedroom spacious and clean, and that our staff made a positive impression with their friendliness. Your satisfaction is truly important to us. We look forward to welcoming you back for another pleasant stay. Warm regards, Suprapto W Tani General Manager

Dear Mr. G*t, Thank you for your positive review. We are delighted to hear that you enjoyed the spacious rooms, delicious food, and family-friendly atmosphere of our hotel. Your satisfaction motivates us to continue providing the best service. We hope to welcome you and your family back again in the future. Sincerely, Suprapado W. Tani, General Manager

Dear Ms. Rismada, Thank you very much for your review. We are delighted to hear that you and your family, especially your children, felt comfortable during your stay at Hotel Savana. The comfort of our guests, especially families and children, is our top priority. We hope to welcome you and your family back again in the future for an even better experience. Sincerely, Supraapto W. Tani, General Manager

Dear Ms. S*i, Thank you for taking the time to write a review about your stay at Savana Hotel & Convention Malang. We are delighted to hear that you were satisfied with the friendliness and responsiveness of our staff, as well as the comfort of the spacious rooms. Your compliments motivate our entire team to strive for the best possible service for all our guests. We hope to welcome you back again in the future. Sincerely, Suprapado W. Thani, General Manager

Dear Mr. T*ke, Thank you for your review of your stay at Savannah Marang Hotel & Conference Center. We are delighted to hear that you were satisfied with our attentive service, especially the kindness and courtesy of our staff. Your compliments are a great encouragement to all our staff, and we will continue to strive to provide the best service. We hope to welcome you again in the future. Thank you, General Manager, Suprapto w tani

Dear Mr. Bims O, Thank you for your positive review. We are delighted to hear that you enjoyed your stay with us, particularly the comfort of the spacious room, its cleanliness, and the balcony, which is a highlight of our rooms. We hope to welcome you back in the future for another memorable stay. Sincerely, Supraphat Wongso, General Manager

Dear Mr. Farid, Thank you for taking the time to share your experience at Savana Hotel & Convention Malang. We are delighted to hear that you were comfortable with the impressive service, friendly staff, enjoyable breakfast, convenient location, and the cleanliness of the rooms and grounds. Your compliments motivate our entire team to continue striving for the best possible service. We hope to welcome you back in the future. Sincerely, Suprapatto W. Thani, General Manager

Dear Ms./Mrs. T*ke, Thank you for taking the time to write a review about your stay at Savana Hotel & Convention Malang. We are delighted to hear that you were satisfied with the impressive service, the friendliness of the staff, and the atmosphere of the hotel. Your compliments motivate our entire team to continue striving to provide the best service. We hope to welcome you back again in the future. Sincerely, Suprapto w tani, General Manager

Dear Mr./Ms. Dien, Thank you for sharing your warm and detailed experience staying at Savana Hotel & Convention Malang. We are delighted to hear that you and your family were comfortable during your 3-night stay in the Junior Suite and enjoyed the spacious room, dual bathrooms, and the variety of food we served. We are glad to hear that Hainanese rice was one of your favorite dishes 😊 Regarding your feedback about the playground area adjacent to the conference room and the cigarette smoke, we apologize for any inconvenience you and your children experienced. We appreciate this feedback and will forward it to management for serious consideration in order to maintain the comfort and health of our guests, especially families with children. Thank you for your trust and valuable feedback. We hope to welcome you and your family back again in the future for an even better and more enjoyable stay. Sincerely, Supraapto wa Tani, General Manager