Sun Royal Hotel

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Overall Ratings & Reviews Sun Royal Hotel

Traveloka (1,239)
Other sources (20)
8.8
Very Good
From 1,239 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.6

Meal

8.7

Location

9.1

Service and Facilites

8.7

People often mention about Sun Royal Hotel
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Bathroom (39)
Accessibility (37)
Bedroom (37)
Surroundings (32)
Ambiance (31)
Distance to City Center (29)
Staff Friendliness (29)
Room Space (25)
Hotel Area (25)
Wifi (21)
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Traveler Reviews Sun Royal Hotel

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
I stayed at this hotel from May 4th to May 8th and had a very pleasant experience. The staff were extremely friendly, welcoming, and always ready to help with anything I needed, especially the front office team. They made me feel comfortable throughout my stay. The check-in and check-out process was smooth, and the overall service was excellent. Thank you for the warm hospitality I would gladly stay here again!
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Aris A.
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Business
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9.4
/10
Reviewed 3 week(s) ago
Nice and budget friendly.. Keep it up
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Aris A.
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Business
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9.4
/10
Reviewed 3 week(s) ago
Nice hotel, always stay here when I'm in Bali. But to my surprise, the room has no soundproof. Room next door was so loud singing and doing their "thing" late at night. Even the TV sound next door I can hear. Maybe need slight improvement
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Frez
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5.6
/10
Reviewed 4 week(s) ago
Sad because: 1. The non-smoking room smells like someone who smoked in the air-conditioned room. 2. The cigarette smell clings to the air conditioner and mattress. 3. The pillowcase is no longer white, but has turned gray. It should have been a head pillow, so I ended up using it as a bolster. 4. The towel is semi-gray; I thought it was a doormat, but it turned out to be a towel and I didn't use it. 5. My child was forced to give up sleeping tonight because he was so exhausted, and I didn't sleep at all because of the cigarette smell in the air-conditioned room. 6. The mug leaked, but it was still on display for use. The mug really leaked. 7. All the bedroom doors need to be oiled, it's so damp that they're hard to close. 8. The bathroom... Wow, it's clean! (Sarcastic). 9. The property's facilities are very old, rusty, and somewhat neglected. I've moved rooms twice and everything is the same. Owners should diligently read reviews and regularly visit to inspect the property's condition, so they don't just post promising photos when the reality is far from clean or proper. 10. It's been less than 24 hours and I've already lost sleep and felt uncomfortable.
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Rinaldi A.
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Leisure
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9.3
/10
Reviewed 6 week(s) ago
The room is ok, there are great pool facilities, the bathroom floor is slippery, please pay attention to the moss that is not visible, the room cleanliness is ok, for FO, please note that if there is a call, respond immediately, I called several times but no response.
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Daniel A. B. G.
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10.0
/10
Reviewed 10 week(s) ago
Nice and the room is clean and spacious
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D***l
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10.0
/10
Reviewed 10 week(s) ago
Very nice and the room is spacious.
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1 people find it helpful
Verified Traveler
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9.1
/10
Reviewed 13 week(s) ago
Cons: TV sound from the next room can be heard. No soundproofing.
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Baiq R. F.
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8.5
/10
Reviewed 16 week(s) ago
Close to town, strategic location, for a good bathroom.
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S***t
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Business
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8.5
/10
Reviewed 27 week(s) ago
The location is too good to reach anywhere.
2 people find it helpful
D***i
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9.7
/10
Reviewed 30 week(s) ago
I give four thumbs up 👍👍👍👍, next time I will stay here again 👍👍👍👍
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2 people find it helpful
D***y
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8.5
/10
Reviewed 35 week(s) ago
The location was good, for me it was strategic from the place that I wanted to visit, especially Krisna. Me and my friend are really enjoy the staycation.
1 people find it helpful
Accommodation's Reply
01 Oct 2025
Dear Value Customer, Warmest Greetings from Sun Royal Hotel. We greatly appreciate for taking time to share your stay experience on Booking.com. Your feedback is dda value for us to upgrading and improving our facilities and services in the future. Hope we have another chance to serve you better on your next visit Regards Management
E***i
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Leisure
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8.5
/10
Reviewed 37 week(s) ago
The old hotel is poorly maintained. Hopefully, there will be improvements because the location is very strategic.
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1 people find it helpful
Accommodation's Reply
01 Oct 2025
Dear Value Customer, Warmest Greetings from Sun Royal Hotel. We greatly appreciate for taking time to share your stay experience on Booking.com. Your feedback is dda value for us to upgrading and improving our facilities and services in the future. Hope we have another chance to serve you better on your next visit Regards Management
Y***l
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Leisure
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8.5
/10
Reviewed 38 week(s) ago
Strategic location, affordable price
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+5
1 people find it helpful
Accommodation's Reply
01 Oct 2025
Dear Value Customer, Warmest Greetings from Sun Royal Hotel. We greatly appreciate for taking time to share your stay experience on Booking.com. Your feedback is dda value for us to upgrading and improving our facilities and services in the future. Hope we have another chance to serve you better on your next visit Regards Management
M***a
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6.6
/10
Reviewed 40 week(s) ago
The place isn't very clean and well-maintained, and for this price, the service is still lacking in my opinion. Yesterday, I was given a room that still had used tissues and other trash on it. Sorry, this is just feedback for management to pay more attention.
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3 people find it helpful
Accommodation's Reply
01 Oct 2025
Dear Value Customer, Warmest Greetings from Sun Royal Hotel. We greatly appreciate for taking time to share your stay experience on Booking.com. Your feedback is dda value for us to upgrading and improving our facilities and services in the future. Hope we have another chance to serve you better on your next visit Regards Management
V***y
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Business
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8.4
/10
Reviewed 40 week(s) ago
The hotel's location is good, close to everything, but the hotel is poorly maintained and needs better maintenance. Thank you.
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2 people find it helpful
Accommodation's Reply
01 Oct 2025
Dear Value Customer, Warmest Greetings from Sun Royal Hotel. We greatly appreciate for taking time to share your stay experience on Booking.com. Your feedback is dda value for us to upgrading and improving our facilities and services in the future. Hope we have another chance to serve you better on your next visit Regards Management
Hilmanza J.
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10.0
/10
Reviewed 40 week(s) ago
The place is comfortable, clean, the people are nice, and there's a swimming pool too. For this price, I think it's quite good.
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2 people find it helpful
Accommodation's Reply
01 Oct 2025
Dear Value Customer, Warmest Greetings from Sun Royal Hotel. We greatly appreciate for taking time to share your stay experience on Booking.com. Your feedback is dda value for us to upgrading and improving our facilities and services in the future. Hope we have another chance to serve you better on your next visit Regards Management
P***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 41 week(s) ago
The sink and toilet area are always wet due to leaks. Housekeeping always cleans them, but it would be better if a technician fixes them. There is a 24-hour reception, which is very convenient. The location is very strategic.
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2 people find it helpful
Accommodation's Reply
01 Oct 2025
Dear Value Customer, Warmest Greetings from Sun Royal Hotel. We greatly appreciate for taking time to share your stay experience on Booking.com. Your feedback is dda value for us to upgrading and improving our facilities and services in the future. Hope we have another chance to serve you better on your next visit Regards Management
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St Iskandaria
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8.5
/10
Reviewed 42 week(s) ago
Very comfortable and the service was very polite. From a three-day stay, I ended up staying for a month. Thank you.
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3 people find it helpful
Accommodation's Reply
01 Oct 2025
Dear Value Customer, Warmest Greetings from Sun Royal Hotel. We greatly appreciate for taking time to share your stay experience on Booking.com. Your feedback is dda value for us to upgrading and improving our facilities and services in the future. Hope we have another chance to serve you better on your next visit Regards Management
N***i
icon-origin-TRAVELOKA
5.6
/10
Reviewed 44 week(s) ago
The room smelled musty, the AC fan was loud, the sheets and pillows smelled. The TV was broken. The room was damp.
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2 people find it helpful
Accommodation's Reply
01 Oct 2025
Dear Value Customer, Warmest Greetings from Sun Royal Hotel. We greatly appreciate for taking time to share your stay experience on Booking.com. Your feedback is dda value for us to upgrading and improving our facilities and services in the future. Hope we have another chance to serve you better on your next visit Regards Management
Number of reviews per page
20
40