Overall Ratings & Reviews Mercure Bali Nusa Dua

Good food, clean rooms, safe, nice views, friendly staff.

The location is near everything in Nusa Dua area

The team provided excellent hospitality, but the facilities, especially the rooms, are in need of refurbishment. Unfortunately, the bed sheets in our room felt not clean, causing my husband and me to feel itchy. Despite this, it was a good stay overall given the affordable price.

breakfast was great Indonesian food

The hotel is strategically located. The staff is responsive. There's a bus to the beach.

Room 227 The electric kettle was broken, there was no spoon in the room so we had to use a new toothbrush to stir the sugar, and the balcony was very dirty, the toilet flush was clogged. In short, just one stay here. Bye Mercure

Will stay here again if I go to Nusa Dua.

The hotel feels like it's in the prestigious Nusa Dua area. The hotel's quiet atmosphere is perfect for a break. Thanks to Ms. Ardin who served the check-in in a friendly manner. Our room was even upgraded.

It could be better, it's overpriced. Especially the breakfast is so disappointing, sorry.

The room is comfortable and clean. Unfortunately, it is not soundproof. But during the stay there, I felt at home and slept soundly. It's a shame to walk from the lobby to the front gate if it's too dark at night. If it's morning or evening, there's no problem.

Overall ok, but the TV is not Android yet, while currently almost everyone watches through TV applications. The food menu is less varied because we stayed for 4 days and 3 nights but breakfast was still fried rice, porridge and others. A class like Mercure should be more varied.

The floor wasn't mopped & sticky to the feet, the mattress wasn't cleaned 🫠 Even though the price is 1 million+. I don't think I'll come back again.

The hotel staff is very friendly, the rooms are also very nice, highly recommended.

The food was not OK. Variety and cleanlines. Kindly please make it better 🙏🏻

Comfortable child friendly access close to anywhere

Booked 2 rooms with 2 children... when checking in the staff knew for themselves that they had chosen a connecting room with 1 double bed & 1 twin bed.

Spacious and clean room. Cold AC. Too bad the soap was empty when we checked in. Checking needs to be improved

Suggest to have area for storage waiting for the room ready or waiting for flight.

The lights in the room were not bright enough, there were no lights on the balcony, the staff were not friendly, they only smiled occasionally, and the food lacked variety.

I like this hotel, the location, cleanliness, the staff were perfect. We came late at night and the Costumer service was nice, she just give us two rooms side by side with connecting door without asking. The ac didn't work perfectly in my room so I have to call them about this issue. Their response was fast, even it was in the middle of the night, technicians came in a minute to fix it. The only thing that I don't really like is how they setup the bathroom and vanity. They don't need to put 2 heavy glass doors inside the small size rooms.