6.6
Pleasant
From 253 reviews
Cleanliness

6.6

Room Comfort

6.6

Service and Facilites

7.0

Traveler Reviews University Inn

Number of reviews per page
20
40
Top reviews
Arif Md Tareque
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The AC works well. However, the rooms are very basic. No dresser/hanger. No toiletries, only a piece of soap bar. Dirty floors, and the room smells very badly. Overall, poor amenities. I did not want to write the negatives, but I think it will help the management. The hotel management can improve this situation if they are willing to with no or a very few fixes/costs.
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Peter
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The only thing that is wirth coming back are clean rooms with comfortable memory foam beds and nice frint desk staff.
Tracy
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Nice no frills motel..Very clean & quiet...Pack shampoo though!!
Omari
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Goood service
Issai
icon-Business
Business
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

It’s fine and place is quiet
Matthew
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

You get what you pay for I guess. But this place is a dump.
Candace
icon-Leisure
Leisure
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I liked that it was fairly close to the Yale campus but it really did require taking an Uber at night. Just a nice and clean, simple hotel.
Glenda
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The place is older keep that in mind. Customer service was good. Room was clean.
Braulio
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Good
ximena
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Easy access and safe neighborhood
Lorisa
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

AWFUL! Wouldn't stay there again.
Michael
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Our stay was great. Rooms are outdated but the bed was comfortable. Didnt spend much time in the room except to sleep and change clothes.
Dan
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Roachs!! Crawling in toilet seat and cracks in wall
Jennifer
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Well, its not in the best condition on the outside. the area looked a little sketchy, but it was quiet. Clearly, they are renovating so the lobby was used as storage area for new refrigerators and microwaves. the first thing we were greeted to was a man lying on the ground outside of a vehicle, apparently so drunk he had passed out right there in the parking lot. The driver was also very intoxicated. There was another person sleeping in a car in a car in the parking lot. The room was comfortable. The bed was great and super comfy. Rooms look redone. Probably wouldn't stay here again.
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Billy-don
icon-Leisure
Leisure
6.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Someone tried kicking in my door late at night.
James
6.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

It was clean and fine to sleep, but it smelled way too much like cleaner or air freshener. I had a headache. Other that that, it was what I expected.
Cassandra
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Decent for the price
Boston
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

This is a great place to stay. If they could provide breakfast or hot water, it would make the experience even better.
Luis
icon-Leisure
Leisure
4.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Place had roaches. Also no shampoo.
Hui
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Here’s the revised review: I had an extremely disappointing stay at this hotel. I specifically booked a room with two beds, as we were two people traveling together. However, upon check-in, we were given a room with only one bed. When we raised this issue with the front desk, they reassigned us to another room, but the new room had a strong smell of cigarette smoke, which made it impossible to stay in. After returning to the front desk yet again, we were told there were no other rooms with two beds available. In the end, we were forced to stay in a single-bed room, which meant one of us had no proper place to rest. This completely ruined our stay. The lack of attention to detail, poor room conditions, and inability to resolve our problem were unacceptable. I would not recommend this hotel to anyone looking for a comfortable and hassle-free experience.
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