Overall Ratings & Reviews The Guernsey Hotel & Resort

Not a whole lot else to choose from in this area at a reasonable price range. Hotel rooms were large, but could have been in better condition. The window blinds don’t close all the way so you don’t have good privacy. The white carpets are badly stained. The biggest unfortunate thing however is that the hotel restaurant closes at 8pm even though the sign says 9pm. The yakiniku restaurant outside closes at 3pm! nothing else in the area, not even convenience stores. No snack vending machines either. Also, I think I may have gotten a skin rash from the onsen. The bright side is that the breakfast was incredible (we got the western style, but you can also get Japanese style). Oh, and even though we payed in advance through Hotels.com, they nickel-and-dime you with a ¥150 onsen tax upon checkout.

Stayed 2 nights on half board. The quality of food and service was excellent. The weather was not kind and our day trips to Mt Aso and Kurokawa was disrupted by rain.

素晴らしい待遇でした。 快適に過ごせました。

広くゆったりした部屋で快適に過ごす事が出来ました‼️ 壁一面の大きな窓からはお天気が良ければ素晴らしい景色が望めたことでしょう。 お天気が良くなかったので残念でした。 夕食、朝食ともクオリティが高く大変満足しました‼️ フロントやレストランのスタッフの方々も笑顔の素敵な方ばかりで 本当に素敵な時間を過ごす事が出来ました‼️ また必ずお天気の良いとき泊まりに行きたいと思っています。 ありがとうございました‼️

とてものんびり出来ました