Overall Ratings & Reviews Odyssey Luxury Apartments

The property was a let down and should not be considered luxury apartments.

He dont have a good customer care service

The apartments are gated providing a layer of security which was appreciated. Upon arrival when using the showers it was apparent they haven’t been cleaned in some time and the towels were dirty, refolded, and still wet. Not like the pictures.

Unit was very dirty, floor in bathroom covered in hair, and a lot of maintenance is required in the unit. Bath towels are so tiny, and very stained and had hair embedded in the towels Shower had no pressure, shower head attached with tape. Where tiles are broken in the shower the problem was resolved with silicone. Walls and ceiling very dirty and aircons dont work

Great personnel. Very professional and kind. The location is wonderful and safe.

My stay was a mix bag, let me start with the bad. I booked a Standard Twin Room which showed a Couch, nice big balcony and a Washing Machine. When I arrived they gave me a narrow room, with a 60cm desk, a stool and a 40cm wide balcony. After a long discussion the 'Manager' told me that I was correct with seeing pics of an Apartment and not the Twin but the description was correct and I should have seen it. Totally false Advertising on their part. They asked now for an extra fee, which I wasnt willing to pay. Long story short: Hotel.com compensated me with a voucher and the Manager gave me a better rate for the room on the pictures I booked. Now the good after the first bad impression. The room were BIG. Nice view, good bed, the cleaning lady, the inside and at the gate guards are very lovely. I spoke to the manger about the deposit issues mentioned on the reviews and she said its a problem with international cards, so I gave them cash which I received back on checkout (exactly the same notes I gave them). What I want to mention to their benefit as well. They have updated the pictures now, which reflects the correct room. I only can recommend the upgrade to the bigger apartment. Its worth the extra money. Overall. If they would have upgraded me based on their mistake it would have been a fantastic stay, The initial discussion and suggestion that I did a mistake by not reading the description even tho the pics showed the bigger room, was just a bad start for a great stay

I just wish I had paid more attention to what some of the other reviews said about Odyssey. It was a terrible stay for my family and I. There also seems to be a scam with the rooms. What you see in the pictures is NOT what you will get. Really, it was just a terrible experience through and through.

in my room locker was locked , and the chimney was not working and crockery not clean well , other amenities was good

Accommodation was very central to all our hockey games. Room was spacious and tidy. So nice to have a bath AND shower. Security was very friendly and helpful.

The cleanliness of the off the apartment was not up to standard Stained Tatty towels Discoloured Bedding The kettle was fouled , up , and even though i left it out to be found , it was put back as is Iron Did not work Wont book there again

I hate the studio room no chairs in it

We had a pleasant stay at the venue. The housekeeper was very responsive to the issues that we raised.

Terrible hotel. I'd never stay there again. The rooms were nasty and the service poor

The experience was really bad and I would seldom if ever say this about any accommodation in Johannesburg. Apartments of this nature needs to have 24 hour access to skilled management. This was not the case. Noise by other guests is not managed appropriately and the security guard is your last line of defense when things go wrong. They are unapologetically unprofessional and not even close to expectations.

it's a scam and you Expedia as a credible entity is aiding them to rob customers

Bad security, worst service that anybody can have plus i was robbed at gun pointed right at the gate nobody did nothing to help because they took forever to open the gate (superior orders) so that allowed the thieves time to do their job, they took my phone, watch and some shopping bags i made that had shoes, sneakers, that was a inside job because i could track on my laptop and see where was my cell phone (iphone) and was inside property on the other side that i was staying and i even said and show that the police but nothing was done, funny thing they even ask me where that place was, yeah i'm the tourist, well i have check out and so far they didn't even return my security deposit it has past more than 15 days i already sent e-mails asking that but no even a word, yeah this was the worst place i ever been in my life besides being robbed thanks God i'm alive thats the only think i can see good in all this

The studio beds were too tiny. Good for children but not adults.

Great Value for Money

Check in very bad. Room very bad: tv not working. No table for work. Not wifi signal.

Place is very clean and in a good area. Only bad experience was the 8 hour power cut on my first day as well as some people making too much noise at night and early in the morning.