Overall Ratings & Reviews Balmoral Lodge

Nice scenery

The staff are the best. They made my stay fantastic. The living quarters were great, unfortunately I was right near the kitchen which is quite noisey. The room was a little cramped because of the awkward corner it was in. But that didn't take away from the lovely experience I had. Very attentive and friendly staff from the front desk to the kitchen to housekeeping. The art and quarters in the main communal area were beautiful. I would definately go back.

The room i had was a bit remote and in a different building/location to the reception, and to drop off keys etc was out of the way and inconvenient. Wifi wasnt working on the first night and no hairdrier in the room. But it was convenient for my training location so acceptable. Mattress was comfortable, heater worked and it was clean.

Great location.

They said we were making noise while we were not even there we also ran out of toilet papers we waited for 5 hours to get them clean our room

The lodge has great potential, but management needs to focus on the detail. On arrival, there was no water in the en-suite bathroom. The kettle in the room was filthy, and I had to request a clean one from reception. But most disappointing was that the room was not connected to the generator like the rest of the lodge was, and I was not informed of this when booking or when checking in. Should I stay here again I would really like to see that these issues have been dealt with.

1 If a table / work surface is provided a chair might be helpful. 2If the room has an adjoining door, it should be more soundproof. 3What is the point of a winter weight duvet on a bed during a South African Summer.? Solve 2 + 3 and I might actually have been able to sleep in the bed provided.

Ok good staff but room need more cleaniness.close to airport

The lodge was situated not too far from Cape Town. The rooms were cosy and beds were so comfortable! Would go there again anytime!

The lady at the front desk was wonderful to deal with. Breakfast was included and they exceeded my expectations. The staff were lovely. I got in late and they waited up for me (did call them about month before). Had to fetch my frail mother from an old age home nearby. The facility and services exceeded the price. Great value. Randall. Canada.

There was a mix-up of some kind when attempting to check in, where we were told our booking was cancelled despite it being confirmed on hotels.com website they were able to rectify this and check us into a different room. Following this our stay was uneventful, the room was large, the bed comfy and the breakfast was good. The area where it is located is a little out of the way, but the hotel has tall security gates around the property and secured parking..

It was perfect as it was close to the business location, clean room, friendly staff and a spacious room. Will stay here again when I have business in Bellville again.

Very nice rooms and great breakfast... checkin was a bit confusing, but friendly.

Stayed here due to proximity to airport. The property is deceptively expansive with lots of interesting art work in several buildings. Breakfast was substantial. This is on the way to the wine country. Nicer locations in the wine country itself.

The actual property was basically good, had a small pool and an area for relaxing, plus secure parking. The close surrounding area was not desirable at all. But if you have a car it was easy to get to food restaurants etc.

It was just on the spur of the moment booking and I will definitely go back.

nice location, but a bit far away from Cape town city centre

The Balmoral Lodge is a hidden gem whose oasis of serenity is only a 20minute drive from Cape Town airport. Why stay at an over priced and impersonal run-of-the-mill airport hotel? You could be sipping cocktails instead next to a beautiful turquoise pool, under a uniquely designed South African"lapa" With an abundance of friendly, caring staff; spacious accommodation that tastefully reflects the African culture; an extensive breakfast buffet included in your stay (or add-on a dinner) at prices that don't blow the budget - the Balmoral Lodge has no trouble holding its own against many so called "superior" hotels. I give the BL TWO Thumbs UP and am happy to say that I have plans to book back here again next year!

Very charming lodge. Staff go out of their way to make the stay super pleasant. Great breakfast too.

Very friendly forthcoming staff, wonderful friendly service and true South African warm hearted wonderful style and experience.