Overall Ratings & Reviews CiXi Hangzhou Bay Hotel

This is a comfortable hotel and they speak English which helps greatly. Very large breakfast buffet.

I travelled to Cixi because of my job. The location of this hotel is very good, close to everywhere, just beside a park and a nice restaurant.

Overall, stay is good. Hotel is showing age. Example is pillows in room are very flat and uncomfortable. Updates on small things would make stay better.

I have stayed at Hangzhou Bay Hotel several times over the years but not for some time. The condition of the hotel was OK but well behind other newer 5 star hotels in other cities. Unfortunately I have been unable to find a great hotel alternative in CiXi City so went back here. Unfortunately there was very little English spoken and the restaurant menu was also Chinese without English. Made for an interesting meal which incidentally was quite OK. Otherwise I would say the hotel was a little tired. Next time I will try to avoid CiXi City altogether.

整體感覺良好。唯一就是泡澡池會漏水，無法放滿水。