9.2
Exceptional
From 56 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.2

Traveler Reviews Yusakaso

Number of reviews per page
20
40
Top reviews
Lynette
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Having a unique experience in an authentic Japanese ryoken with several onsen options.
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Booked one night here because the onsen looked nice, now I wish I would have stayed a whole week. We arrive to quite friendly staff who treated us like royalty. The hotel has a traditional Japanese feel that I haven’t experienced anywhere else in Japan! To our surprise our room came included with Breakfast and dinner all elaborately served to the room. The staff did everything to make our stay enjoyable and I can’t recommend this place enough!
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Alexandra
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We (a couple) had a wonderful time in this very nice Ryokan. We stayed 2 days. The food was delicious and of high quality, the private onsen as well as the public mixed awesome very enjoyable. I would highly recommend Yusakaso and thank you so much for this unforgettable experience! Arigato gozaimasu!
Abby Jay
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Gives you an experience that Japanese locals would do on their time away from the city while also being able to cater to foreign travelers. Onsen was amazing with a lovely backdrop of the Hakone mountains. and the food was a great alternative to the overhyped cuisine many people recommend over social media. Staff was welcoming and accommodating. Spoke English and communicated the rules clearly and described the dishes we had. The room itself was spacious, smelled sweet of tatami flooring and was air conditioned. 10/10 would recommend to anyone travelling to Hakone If you are limited in mobility, travel arrangements can be made as the properly is located 15minutes uphill
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Kama
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

They were so accommodating as our flight was late. Beautiful peaveful property with a wonderful onsen. I wish we had more time there. The meals were fabulous.
Todd
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

This was a perfect spot if you are looking for a traditional Japanese onsen experience. The staff were courteous and thoughtful, and the service in room was excellent. The private baths, as well as the public bath outside, were clean and well maintained, and the outdoor bath was tastefully designed. Traditional japanese dinner served in the room was very tasty. I highly recommend this hotel if you are looking for a retreat!
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Adam
icon-Leisure
Leisure
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Dinner and breakfast were incredible.
Denise
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

We loved the traditional ryokan style offered at Yusakaso. The staff really goes out of the way to make you feel comfortable and also to explain how to use the different facilities. Thankfully you could reserve the use of the private family onsen for 30 minutes. We used this time to experience the hot springs and took advantage of the shower facilities there since there is only a toilet and sink in your room. We wanted to experience the traditional Japanese Ryokan and this is really it. The food was very good and plentiful, and again quite traditional. We stayed here just for one night and enjoyed all the highlights of Hakone using the 2 Days free pass. This was one of our favorite areas to visit, and the experience at Yusakaso was definitely part of it. We were very pleased.
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Ying
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

The food was amazing and our host Tomo and the staff really made us feel at home. With the help of a translation app, we were able to communicate without a problem. The private bath was great for our family to use. The property was on a hill so it would be a little too much to walk with luggages but otherwise totally walkable to the train station.
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Gregory
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Staff were amazing and the dinner/breakfast was delightful
Ana
10.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

Great place to feel the traditional Japanese Onsen and hospitality. There is an onsen for women and you can shower in the locker room since you only have a toilet and sink in your room. The walk and stairs pass a beautiful river, but the steep stairs with luggage is not advised . Take a shuttle or cab if you want an easy walk. It’s 15 minutes uphill. The food is overwhelming, so don’t eat before arriving. Dinner and breakfast was way too much to eat, but everything was enjoyable and a great experience.
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Christopher
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Should provide free shuttle bus from the station otherwise walking from station is not very far but the roads are very tilted 15 mins walk with luggage will be hard
Rachel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Very approachable for a more cultural, traditional experience. Was very easy for an American foreigner like myself to have a truly authentic experience. Staff is incredibly hospitable, helpful, patient, and capable. My first ryokan experience that I have Yusakaso to thank. Quality onsens, extraordinarily clean.
Peter
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Amazing service. Excellent facilities. Private use of Hot spring bath was a real treat.
Philipp
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

The stay at Yusakaso left nothing to be desired. The staff and meals were excellent. The room was large and quiet. The public baths were nice and clean. The outdoor mixed gender as well as the time in the private bath are perfect to share a bath with a partner.
Katherine
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

This ryokan with onsen is in a beautiful location. The staff was very friendly and the dinner and breakfast were that of a traditional ryokan, which we very much enjoyed (fish, soup, pickles). We were a bit wary of sleeping on the traditional bedding, but it was surprisingly comfortable and we both had a great nights sleep after soaking in the gorgeous onsen! The larger one is located outdoors which was so lovely with the fog and steam coming off the water. There's an indoor/outdoor onsen as well, that you can book for one hour which we didn't use as the outdoor one is much more scenic. The place itself needs a major update. The decor is lacking and it really needs to be revamped to include better lighting. There are stains on some of the wall coverings and the lighting in the room was so bad (overhead bright fluorescent lamp) and a small table lamp that was just for reading. We used one of the floor lamps from the hallway to give the room a bit more ambiance, which helped, but was still very dimly lit. It has potential for being super cute and for the money spent should definitely be overhauled. You have to take a bus or taxi as it's too far to walk from the train station if you have luggage (maybe a 30 minute walk) which isn't a problem, but the trip back from the hotel was a bit more difficult because the bus was standing room only because everyone in the area was checking out at the same time.
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Benjamin
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

A true, high quality Ryokan experience away from more crowded tourist areas. Excellent hospitality, lodging, and some of the best meals I’ve ever had!
Akemi
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 175 week(s) ago

Expedia Group verified review

The building is a beautiful building of traditional hot spring. We enjoyed the Onsen. The meals, dinner and breakfast, were not prepared. They said they were going to close the inn completely after the Golden Week but they opened because of us. The convenience stores, Family Mart was a good walking distance if you love to walk for a distance, not convenient.
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Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 303 week(s) ago

Expedia Group verified review

Nice clean room. Private onsen to use 30 mins each day. Plus a outdoor mixed onsen in the garden setting. Good japanese style breakfast. Nice little play area for the kids while adults can chill out
Verified traveler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 303 week(s) ago

Expedia Group verified review

Staff is nice. The open air onsen is the highlight of our stay. Overall, good value for money.
Number of reviews per page
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40