Lovely hotel - clean and comfortable. Staff friendly and helpful. Breakfast and dinner were both good, with lots of options.

Great room with a view over the village. Unfortunately being January and -3° we were unable to sit out and make the most of it. Reception staff were very friendly and helpful, our evening meal in the restaurant was outstanding. Breakfast buffet was probably the best we have ever had.

Clean room. Amazing view.Very friendly staff

Great

Luxury old-fashion “grand hotel” property.

The room was very clean and the amenities were good

the staff was warm and friendly, breakfast and dinner delicious, the lounge area perfect for relaxing and having a drink - someone even put out a puzzle for guests to work on together.

Fabulous place to stay in Flåm! The buffet dinner was generous and had something for everyone . Loved our stay, would come back!

Perfect location and great breakfast with good variety

Too old, heating is not working

Our stay at Fretheim was excellent, we can highly recommend the hotel.

A bad stay, seriously understaffed, we were given the wrong room and receptionist would not admit it until I showed her pictures to prove. A general rude attitude, one receptionist with red hair shouted at an Asian tourist for filming the hotel and she was in the picture. Room was old and creepy and reception could not help with the chargers for the car. A feeling of "we don't know" everywhere. Would not recommend or set foot in there again. Very bad management

Lovely old hotel with lots of history which was beautiful to stay in. We had a loft room with a lovely bay window to look out across the town as the snow came down. The bed was wonderfully comfortable. The only area that could do with some love was the bathroom which felt a bit tired. Breakfast had lots of variety, including some traditional Norweigian options. Overall a lovely place to stay and I would recommend, it was also great to slow down on the journey from Oslo to Bergen and spend time in Flam

The

Hotel staff was very nice. Even when we accidentally blew the breaker. The only reason we didn’t rate this a 5 is because the mattress had been sat on much it was permanently indented. Time to replace it. It was like sleeping on a slope. After the electrical issue, we didn’t complain.

Excellent staff who were warm & friendly, amazing food & comfy beds!!!! What an amazing setting 😎😎

This is an old, historic hotel. I didn’t have expectations of luxury. However - “mountain view” rooms should be called “non fjord view”. I suppose mountain view is technically correct but it’s a little too cute by half to get around advising people in advance that they don’t actually get a fjord view for the high prices. Also - the heater in our room didn’t work when we checked in, and it was absolutely freezing. I had to go down to the front desk twice to ask them to turn the heat on - despite my switching it on, there was something wrong with the connection and the reception staff had to come with me to my room to jiggle around a cord to get it to actually turn on. The woman was lovely, but you’d think at the prices they are charging they could replace a heater with a faulty connection? This is a hotel in the mountains - the room shouldn’t be freezing cold when guest check in. We enjoyed breakfast but didn’t linger as we were catching the early train to Myrdal. The selection was good, although a bit more fresh fruit would have been nice (I don’t like eating meat and heavy food in the morning - but that’s just my preference).

Perfect hotel within a perfect location.

This is our second time staying at this hotel - it is a great choice when in Flåm. The breakfast is fantastic, with many options. The views from the hotel are beautiful, and the staff friendly.

Good breakfast