9.8
Exceptional
From 86 reviews
Cleanliness

9.8

Room Comfort

9.8

Service and Facilites

9.8

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Traveler Reviews Kyoto Shinmachi Rokkaku Hotel grandereverie

Number of reviews per page
20
40
Top reviews
Erika
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A beautiful space that is so quiet and serene you feel like you're the only people staying in the hotel. The staff are incredibly helpful and the room was comfortable and spacious with lots of goodies. We loved our stay.
Agnes
icon-Business
Business
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great service
Timothy
icon-Leisure
Leisure
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Great location to access all the sights Kyoto has to offer.
Tom
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

a lovely small (12 room) hotel, in a great location in central Kyoto. Our room was spacious and comfortable. The staff were friendly and mostly understood English. The shower was... interesting. Maybe a bit over-engineered, but it worked. Never seen one like it before.
Robert
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Beautiful little hotel was a real find. Well located for many of the sites in Kyoto but on a peaceful, quiet street. The room was much larger in comparison with similar priced hotels we stayed at in Tokyo. The bathroom was beautiful with a huge shower room, jacuzzi bath, separate toilet and washbasins. Possibly the best small hotel I have stayed in.
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Robert
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Beautiful little hotel was a real find. Well located for many of the sites in Kyoto but on a peaceful, quiet street. The room was much larger in comparison with similar priced hotels we stayed at in Tokyo. The bathroom was beautiful with a huge shower room, jacuzzi bath, separate toilet and washbasins. Possibly the best small hotel I have stayed in.
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Sean
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

The hotel is immaculate , the staff are very courteous and helpful. They always had a smile on there faces. Great time
Sandi
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

It felt like a luxurious home away from home. The beds were very comfortable, the shower pressure was amazing, the jetted tub was nice after a long day of walking. The staff were so wonderful to us. We felt relaxed and would absolutely stay here again.
Lucía
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

We stayed 2 nights everything was perfect, the room and the people, 10/10 :)
Debra
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

This was an amazing place to stay. The staff were amazing. The room and bath room was fantastic.
Cathy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 290 week(s) ago

Expedia Group verified review

Great hotel. Wonderful room and amenities with gracious, helpful staff Highly recommend this hotel
Yew Tung
10.0
/10
Reviewed 297 week(s) ago

Hotels.com verified review

Located on a quiet street, 15 minutes walk to shopping streets and Nishiki market. Rooms were decent size and beds were comfortable. Last but not least staff are very friendly!
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 298 week(s) ago

Expedia Group verified review

We highly recommend this outstanding hotel. The customer service is simply the best we've ever had in any hotel. We have travelled around the world and never experienced such kind and caring staff that went out of their way to make our stay extra comfortable. We cannot thank the staff enough, they even helped arrnaged for my wife's watch to be sent from our previous hotel in Osaka where it was accidently left. We cannot say that it would have been found or returned in many other places! We wish we could rate this hotel higher than 5 stars thanks to the wonderful and very hospitable staff. The hotel is very clean and set in an ideal location. The room is spacious and comfortable. The restaurants nearby are great and the bar next door is awesome. A must stay in Kyoto. Thank you very much for the best stay, we would love to come back.
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Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 303 week(s) ago

Expedia Group verified review

Great rooms and helpful staff. Great location as well
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 329 week(s) ago

Expedia Group verified review

Clean quiet and spacious with the best bathroom....
Verified traveler
10.0
/10
Reviewed 330 week(s) ago

Hotels.com verified review

By far my favorite hotel that we stayed in during our visit to Japan. I prefer to stay a little out of the way of the major corridors, and this was a perfect fit with that in mind. About a 10-15 minute gets you out to the prime areas of town. The hotel staff were very kind and hospitable, and our room was pristine and spacious. Bed and linens all felt incredible, the little details go a long way. The hotel is mid-block so you won't have spectacular views, but you have peace and quiet, and a lovely place to spend some time. Highly recommended.
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L
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 331 week(s) ago

Expedia Group verified review

The property was nice, well designed, and very clean.
Verified traveler
10.0
/10
Reviewed 333 week(s) ago

Expedia Group verified review

Awesome small hotel. Great location. Great staff who were super helpful. Room was comfortable and quiet.
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 333 week(s) ago

Expedia Group verified review

Book a room with jacuzzi tub—the technology of the shower and tub in those rooms is amazing and state of the art Great new hotel by all counts. It’s an area with few taxis, though the hotel will call one. No drivers responded to my one attempt to call Uber from the hotel. Returning to the hotel by taxi was a nightmare. Most drivers are older and don’t use GPS navigation, so even though I showed them the address in Expedia in Japanese kanji, some still couldn’t find it. One, late at night, told me”I was in the area “Komi hen design), got out, pulled out google maps and had been dropped off half a mile away. That said, the hotel is only three blocks from a larger street with buses. I bought a couple of one day bus passes at the visitors center just outside the central exit at the train station ( on the left) for 600 yen each. The first use of a day pass, you insert the pass in the machine by the driver when getting off the bus, it stamps the pass in large numbers, then you simply show the pass to the driver when getting off the bus for the rest of the day. If you are riding the bus three or more times in a day, the pass is the way to go. The bus goes to all the major tourist attractions and google maps shows which bus to take and the next bus schedule. Also there are two trai stations within walking distance of the hotel. Nishi-Ku market is about an 11 minute walk from the hotel. There is an wonderful fresh fruit store close to the hotel
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Katarzyna
10.0
/10
Reviewed 347 week(s) ago

Hotels.com verified review

Everything about this hotel was incredible and the staff and room created an experience of home. Every person we spoke to at the front desk was beyond helpful and went out of their way to secure reservations or provide recommendations on things to do or places to eat. The staff was so friendly and personable, even after we asked they unlock the room safe three times! The room itself was huge, warm, inviting, and impeccably clean. Toiletries were great quality, the shower was huge, the bed was so comfortable—I couldn’t say enough good things! This place is a gem amongst all the jewels of Kyoto.
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