Overall Ratings & Reviews Castillo Tambor Resort and Restaurant

Really cool castle-like hotel, beatiful pool, and pet friendly. The lady taking care of guests in the evening is a gem!

We stayed for four nights. The building is quite remarkable. The top floor has exquisite views of the ocean and forest. While this is a very cool spot- small lodge, beautiful architecture/building there is definitely room for improvements in customer service/attention. While I am an independent traveler, I appreciate small gestures that go along way for customer attention. Such as a simple welcoming/greeting upon arrival- this did not happen and would have went a long way if it had. Details were non-existent for beach access, breakfast times, gate closure to get in/out, housekeeping needs (have to leave the room key with the staff if you leave the lodge), as there is only one key and they can not get into the room to clean otherwise. The shower was poor- again, I understand the rustic nature of the lodge- but it was so loud, trickled water that fluctuated between hot/cold. And lastly, the fan in the room was incredibly (painfully) noisy. It is not reasonable that anybody would/could/should listen to the noises this fan makes. And the lighting in the hallways were out at nighttime (but on during the day??)- making the trek up the flights of stairs a safety issue (had to use my own flashlight to see).

Staff was fantastic!! Food was so delicous beds are comfo well worth the money for a stay here we will return rtable room is clean

Everything was good except the road to get to the hotel. The road was very rough!

Very friendly staff, excellent service. Amazing place to stay, would recommend a car since it’s a bit of drive off road.

Excellent service and beautiful and clean property

Castillo Tambor was a shot in the dark for my wife and I. We had never been to Costa Rica before and weren't sure what to expect or not expect. We arrived late and were graciously welcomed by hotel staff. She was very helpful and welcoming, ensuring that we were happy with our room prior to leaving. This Hotel is True Castle as the name indicates. Our room was amazing and had an unbeatable view of the ocean. Surrounded by amazing animal and bird noises every morning the tastiest coffee we've had in a long time, equaled a true slice of paradise for us. The friendly staff assisted us with information about the surrounding area and was very informative. Castle grounds and city felt safe throughout our entire stay. We met with other guests who were from all over the world and made good new friends. The natural landscape of the pristinely-kept grounds were beautiful. Fruit trees, Avacado Trees, and Palms hug this property perfectly. We took hundreds of pictures of the Castle and its ground. Just Stunning. Every morning you'll see staff tending to the grounds. Even the owner of the Hotel was available and very accommodating to our every request or question. My wife and I will be booking this place again in June with our 3 children. There isn't a thing we needed that wasn't within a 20 minute driving distance. We truly recommend Castillo Tambor for couples or families looking for a relaxing vacation with all the amenities, activities, and beauty you could ask for.

Nice place, good food, wonderful staff.

Excellent property. Great value for money!

Like the hotel love the staff nice swim pool clean room

Was run like a northern fishing camp . Don't pay for whole time . Stuck and expensive to get anywhere

Castillo Tambor is a really nice stay. The pool and main building are great. The rooms are unique and interesting. We stayed in the lower building and our room was fine. Very plain and simple compared to the main building. There is no sound proofing between room 8 and 9. We could hear everything the neighbours said and did and assume they could do the same with us. You need a car to go anywhere. Breakfast was included and was a traditional Tico meal which got us going in the morning. Overall a nice place to stay.

Bon service mais les chambres ont besoins d'entretien, principalement salle de bain

Great place to stay we had no issues. Good food and a lot to do in the area. A little hidden gem :)

The place was closed

What a great place to staff! We were on the 5th floor what a view!!!

Great staff, beautiful architecture,but 0 view from our hotel room and we booked a garden view room, to get there you need a good car is a dirt road

Staff are great. Room and pool were good.

I had an amazing experience at this hotel. Check in was quick and the manager helped us with directions to rent an ATV. The owner of the hotel was so friendly and helpful and he gave us a ride to pick up the ATV!!! We felt very welcomed!!. If you want a place to get away to enjoy peaceful and comfortable stay, this is a good place to be. From this hotel, we could go to Montezuma beach, Tambor beach, Malpais town and Santa Teresa beach. Food was excellent and customer service was great!!!! I can’t wait to come back!

Great staff. Good food and cool overall vibe.