9.0
Exceptional
From 106 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.2

Traveler Reviews Ai Suma Hotel

Number of reviews per page
20
40
Top reviews
wai ming
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The check in was fast and efficient. Location is excellent close to Metro, restaurants and shopping and supermarket. Walkable to a lot of sites. The breakfast was wonderful. Only drawback was the washroom didn’t have much counter space. Room was very spacious and bed was very comfortable. The place feels safe.
matthew
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great boutique hotel not far from the main train station.
Carlos
icon-Business
Business
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Very good value
Verified traveler
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Staff was friendly and helpful, they gave us a plug converter because their outlets were different. The water in the shower did not consistently stay warm, but we made it work. The bed initially felt very firm, but we slept very well for 3 nights! Close to a lot of really good food! A/c worked great!!
Jaz
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Very helpful staff. Excellent breakfast buffet.
daniel
icon-Business
Business
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Boutique hotel. Basic amenities but very spacious room, great shower, and nice staff. Very centrally located and only 30 seconds to subway
Leonard
icon-Business
Business
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Breakfast was great and appreciated the standard.
Benilda
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Very good
OSVALDO
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Great place to stay for a quick trip to Milano. The breakfast was delicious. The customer service excellent.
Bruno
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Amazing cozy place in a historic courtyard. Location is very centric, close to Corso Buenos Aires, and Centrale Train station for arriving/leaving Milan. Lots of restaurants, bars, and cafes nearby. The staff was super nice. I really enjoyed my stay!
Randall
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Fantastic location, great proximity to the metro
Elena
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Very nice location next to the metro station, close to the center and train station, tons of restaurants and cafes. Could not sleep well because of the noise the air conditioner made (or maybe some other appliances). Very bad breakfast, cold cuts only, no warm food. Staff was very indifferent.
Gerald
icon-Business with Friends
Business with Friends
4.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Pros. Good location and rooms are decent. Cons: staff not that friendly or speak English, rooms smell of either awful baby powder scent or old, daily 5am garbage truck that’s wakes you up every day. If your room is by the dinning area, the breakfast set wakes you up again at 6am, followed by the scent of food at that hour. Don’t forget the hotel is on the first floor, which means you have to walk up a full flight or Stairs or wait 5min for a very very slow elevator. Not good for seniors or people who need a good nights rest!
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Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Staff was very helpful and friendly. The hotel is small which allowed for a better experience. Located near metro system that allowed to get around town easily. Many restaurants and shops around the hotel to choose from.
Kenia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Very nice and comfy.
Morgan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

This hotel blew us away - we actually booked two more nights! The AC is amazing, the rooms are spacious and clean, I wouldn’t hesitate to stay here again. I only wish they had kept the breakfast warm the whole breakfast time window because we are late risers and everything was always cold. The coffee however was amazing! They accommodated an additional two nights to our stay which was very helpful to us.
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andrew
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Good location, comfortable and spacious room for 3 adults, comfy beds, quiet neighborhood, and great breakfast. Not just good for a hotel, actually a fantastic breakfast. Espresso drinks made to order and both sweet and savory food options.
Maria
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Cleaning and breakfast OK
Juan
icon-Leisure
Leisure
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Excellent stay at AI Suma hotel
Agnes
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

I needed a hotel that offered breakfast, was close to the Milano Centrale train station, and had enough beds for 5 people. This hotel fit all of those criteria. It was lovely, the breakfast was varied and filling, and the staff were very helpful and kind.
Number of reviews per page
20
40