The hotel front desk was super nice. The pool was out of service during our stay which was really inconvenient considering we had kids and it is so hot. The housekeeping was not good at all. They came in didn’t clean room, didn’t make bed or anything plus our room door was open when we returned that night. There was hair in the shower drain from previous guests when we checked in. I did like they had dove products in the bathrooms. Their free hot breakfast was really really good and the staff was super nice!