Good size rooms, booked for 2 but enough for 6 people sleeping. We stayed in South building which is old and tired. But for the price included breakfast and dinner which is very good value. Loved it. Used the private onsen in hotel for free which is amazing.

The best part about this hotel was that everything was neat and clean and the dining was very affordable price

Old hotel less facilities

Was old hotel and parking far ! But hot spring was nice

I want to rate this hotel higher but the private bathrooms in the Japanese/Western rooms need some serious renovation work. At least buy new shower curtains or clean the mold off the ones that are there. The staff are fantastic, the rooms are huge but the bathrooms let the hotel down.

The hotel has many extensions called wings. Everything is huge here, dinner hall is a good 15 minutes walks from our room, having to taking 2 lifts. Room is poorly kept, and untidy, carpet is rusty and feels unattended to for a long time. There is no public shopping or walk about places nearby. Our room faces another building, instead of traditional Onsen hotel, a view of the river. Thought we had a great deal with 50% off, but ended up just getting what we paid for. Dinner is a self serve buffet, not the traditional Japanese Half Board banquet, with different dishes of food that covers the whole dinner table.

It was a nice hotel. However, two things were remarkably bad. I found fungus in the shower curtain and the bathtub had also fungus. Second, the hot water supply in the shower had intermittently (e.g., every 30 seconds) hot and cold water flow, which was really disturbing. This is about the shower with the room, not about common bath place (onsen). Others were good. I am not sure whether these problems were in other rooms also. THanks

Good buffet spread. Will be better if have hotel shuttle to train station.

Nice service and good price

夕食でアルコールも飲み放題なのが良かった

チェックインにて ルームキーを渡す際、氏名で呼ばれた 整理番号や受付番号にした方が良いのでは

南館のユニットバスが臭かった。 それ以外は普通な感じ。

悪いところが見当たらないくらい設備が整ってました。ありがとうございました。

酒店比較老舊，但環境不錯，早晚餐食物豐富，也很美味。

Personnel peu enclin à vous aider, horaires imposés pour les repas pas forcément selon vos besoins, beaucoup de monde loin du ryokan indiqué

丁寧な応対が良かったです

設備も良く、食事も無くなったらすぐに出てくるので人が多くても心配なく食事が出来た。 温泉も綺麗で広かった。

部屋トイレにウォシュレットが無いのが、残念

スタッフの対応、ご飯、お風呂は良好でした。

空間大 食物選擇性很多 浴池也很大 還附贈了優惠券