Viajamos 5 personas de mi familia y 3 tuvimos alergia a la comidas mi hijo y yo perdimos un di a recuperándonos pero mi hija tuvo que ir al doctor a que la inyectaran y tuvimos que pagar el doctor y la medicina de nuestra bolsa no se isieron responsables en ningún momento de nada muy mala atención en ese aspecto no nos compensaron de ninyuna forma los días que perdimos por su comida

Everything and everyone

All was super great! I strongly recommend.

The property was amazing, for the landscaping to the wildlife. What a great place. The staff was very accommodating and friendly, everyone knew your name and went out of their way to make your stay wonderful.

The room was cleaned every day . The staff did an amazing job. The staff was very friendly and helpful . The only negative I have is the food wasn’t very good and it was over priced.

We had a great stay at the W. It was a beautiful resort with helpful staff. There was some wear and tear on furniture in the room but didn’t impact the stay. It was definitely pricey but paying for the brand. Only thing I wish was that for families traveling the adult only pool is beautiful and we will there were some hours that kids could enjoy the space as well.

Excellent staff. The room was a bit worn out, especially for a 5-star hotel. The internet that operates WiFi, TV and phone was out for about 24 hours, not a good experience and the hotel didn’t make any accommodations. For about $1000 a night, we expected a better experience than that. Again, most of the staff were extremely friendly and helpful.

The W was absolutely just pure relaxation in the perfect environment. Costa Rica is not a one and done trip you have to go multiple times to experience all it has to offer. But this is the perfect location on Playa Conchal. Staff was veryy kind , food was good, loved our room the view was amazing and the shower indoor/outdoor I loved.

Everything is amazing. Great views, great rooms, great staff. Highly recommend.

Loved this Resort!!

The W hotel did not disappoint phenomenon, property with privacy and all the things to enjoy the beautiful surroundings. Excellent food, great service the rooms and the views are phenomenal. Family pool with the beach was a huge hit with our kids.

Excellent service

Everything was excellent.

We had an absolutely amazing stay for our honeymoon! The property is beautiful, the rooms were luxurious and comfortable, and the entire atmosphere felt both relaxing and special. The staff truly made the experience unforgettable—they were warm, attentive, and went out of their way to make us feel celebrated. From the food to the views to the little thoughtful touches throughout our stay, everything exceeded our expectations. We couldn’t have chosen a better place to celebrate such an important moment in our lives, and we can’t wait to come back someday!

Very clean hotel, great stuff super friendly and helpful - Rosaura, Melisa Maria Jose and Daniela, Lucianbe, Sandro

Amazing property! Suites were beautiful, staff friendly, incredible food and dining with great activities from the beach! Highly recommend! Only one comment is that I wish the pool off of lobby was open to teens and not a topless optional pool to give more options instead of the family pool that got a bit crowded.

Such a beautiful Resort. I have never found a friendlier Staff with a passion for Excellence.

We had the most amazing stay at the W. The staff was absolutely wonderful. I will say that the room was a little “lived in”. The leather was very worn on the sofa and there were stains on the throws. However, the property is beautiful, the staff was more than helpful, kind and accommodating and the food was fantastic. We would absolutely visit again!

Everything was perfect. Enjoyed our stay very much.

Amazing staff and beautiful pools and beach! Loved the buffet breakfast- incredible way to start the day. Would definitely recommend and go back!