9.2
Exceptional
From 1,001 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.4

Traveler Reviews Valencia Hotel

Number of reviews per page
20
40
Top reviews
Khanh
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The algorithm is fraud for this hotel. Disgusting, dirty and misrepresented. Expedia needs to remove from their cite immediately Extremely disappointed We immediately checked out when we saw our room
Ursula
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The stay at the hotel was comfortable and well organized from start to finish. From the moment of arrival, the front office team was professional, welcoming, and efficient, making the check-in process smooth and hassle-free. The rooms were clean, well maintained, and thoughtfully prepared. Housekeeping standards were consistent, the beds were comfortable, and the overall atmosphere was quiet, allowing for a relaxing stay. All essential in-room amenities were available and in good condition. Hotel services were reliable and well managed. Room service responded promptly, and the staff across all departments were cooperative, polite, and focused on guest satisfaction. Communication with the team was clear and professional throughout the stay. Breakfast was well organized and offered a good variety of options to suit different preferences. The quality of food and presentation met expectations and contributed positively to the overall experience. The hotel’s location is convenient and easy to access, making it suitable for both business and leisure travelers. Common areas were clean and orderly, reflecting good operational management. Overall, the hotel provides good value for money and a pleasant accommodation experience. With minor refinements, the service level could be elevated even further.
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Tighe
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Overall, the stay was good. The rooms were clean and comfortable, and the front office staff were polite and helpful. The location is convenient and easy to access, and the service was well organized. Breakfast was acceptable with a reasonable variety, though there is room for minor improvements. In general, it was a pleasant stay with good value for money.
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Ruby
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Exceptional stay The hotel offers an outstanding experience in every aspect. The room was elegant, spotlessly clean, and very comfortable. The staff were highly professional, welcoming, and always attentive to details. The location is excellent, providing both convenience and comfort. Breakfast was high quality with a great variety of fresh options. Overall, a refined and memorable stay. Highly recommended.
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Elena
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Comfortable and Well-Organized Stay My stay at this hotel was very comfortable overall. The entrance is clean and welcoming, and the check-in process was smooth and well organized. The elevator is clean, works efficiently, and waiting times were reasonable. The rooms are clean, well arranged, and comfortable. The mattresses are high quality, providing a good night’s sleep. The bathroom was very clean, with good water pressure and hot water available at all times. Cleanliness throughout the hotel, including common areas, is clearly well maintained. The staff are friendly, professional, and always ready to help, which adds a positive touch to the experience. Security feels well managed, providing a good sense of safety. The location is convenient and close to transportation and essential services. The breakfast is well organized, fresh, and a good start to the day. The sauna is clean and relaxing, adding extra value to the stay. The owner’s attention to quality, organization, and guest comfort is noticeable throughout the hotel. Conclusion: A clean, safe, and comfortable hotel offering good value for money, suitable for both short and long stays. I would gladly consider staying here again.
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Muna Abdel
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Ok
Dhuha
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

This is not real hotel where you get the whole building with rooms, it is partial floors in existing building, location wise probably one of the best and perfect for sleeping only. But if you are looking for hotel where you spend the time at then this is not the one. Perfect for people looking for sleeping and shower only.
Patricia
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This hotel was a good value for the price. It is located in downtown Cairo close to the Egyptian Museum, and it is a short Uber ride from the major sites in Cairo. Unfortunately, there was some type of leak in the bathroom, and the floor was always very wet. Also, when we checked out, the clerk at the desk told me that they "needed to check the room before I could leave." The purpose of this "check" was obviously to find a way to charge us more money. The person who conducted the room check brought down a pillow case with a stain on it and made me pay for it before I was permitted to check out. It was 3:50 am, and the staff were aware of the fact that we needed to get to the airport. The breakfast was average. I think there are better options available, and the pictures do not accurately reglectbthe quality of the hotel.
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Tania
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Personal atento, lugar céntrico, bien ubicado. Limpieza regular
Dianne
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

We had arranged an airport schedule which did not meet us at the airport. We had to take a cab and when we got to the hotel and saw the state of the rooms and the condition of the hotel we refused to stay. We had to get another taxi to take us to a different hotel. The rooms where filthy, the pictures on the hotels.com website are not of the hotel. When we notified hotels.com of the condition of the hotel they contacted the hotel about a refund, but we did not receive one. I would never advise anyone to stay at this hotel.
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Mark
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The pictures on hotels.com did not resemble the room at all. The room was uncomfortable, lift was faulty, cigarette burns in the sheets, and worst was the balcony door did not close/lock properly feeling like a security concern. Despite booking a "superior" room, we were provided the above issues and the staff immediately tried to upsell to another room. Potentially a scam to extract more money.
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Angela
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location and friendly staff
Bulmaro
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Room relatively clean. Staff exellent. Felt safe. Food ok. I would comeback
Bulmaro
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I would stay here again
Gina
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The bed was comfortable and clean although the room looks nothing like the photos on the website. Staff were courteous and attentive. Good breakfast provided. Overall the hotel is tired looking but it was okay for a few nights if you're not expecting something fancy.
Ahmad
icon-Business
Business
4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

My experience at this hotel was very disappointing and definitely not worth the $90 per night I paid. The photos online look nothing like the reality. When I arrived, they tried to give me a room far below the category I had booked. After I complained, they moved me to a slightly better room, but it still did not match the advertised photos at all. The breakfast was average and not a buffet. It wasn’t a proper continental breakfast either, the staff chose the items and portions for you. The elevator was unreliable and sometimes not working. The safe in the room was broken, wouldn’t open, and even had no batteries. Hot water also took a long time to come through. Overall, the stay was not encouraging and did not match the value for money. I would not recommend this hotel.
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Mama
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Les gens du service étaient excellent, très accueillant
NAMEER
icon-Leisure
Leisure
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I don’t think you at Expedia should be listing this property. They are filthy and filthy can be. I would like a refund.
Ruben
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The hotel and rooms do not look anything like the pictures! We asked for the best rooms in the hotel and they were still terrible. This hotel should not be allowed to post fake pictures and mislead the guests. I have no idea how they have so many review and 3 stars. We confronted about the pictures to the Manager which seem to not care that we were in shock.
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Guneet
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

This place is ONE BIG SCAM. The pictures on Expedia do not look anything like the actual place. Read Google reviews about this hotel.
Number of reviews per page
20
40