9.0
Exceptional
From 261 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

9.2

Traveler Reviews Casa Basalto

Number of reviews per page
20
40
Top reviews
Carlos
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

.
Gerardo
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

El hotel estaba muy limpio y la habitación muy amplia
francisco
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Thin walls and doors, if somebody next to you , you will hear conversations and tv; no closet in rooms , only a small cabinet to hang cloths with not enough hangers
Matt
4.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Property was nice but lots of noise in the room coming from other rooms
Sara
icon-Family
Family
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Excellent services, staff everyone
francisco
6.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

Rooms have no closet! No removable hangers in a cabinet, difficult to hang cloth and not high enough to keep the cloth hanging correctly. Hotel is a mix of new and very old, they still have entry door locks with keys, very inconvenient; They have “push here” stickers in the draw cabinets and a glass water bottle with peel off sticker of the hotel’s name where you can buy it :( They have a great restaurant attached to the lobby with great food, had breakfast twice and it was good, other than that, hotel, price and are is very good
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Martin
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 161 week(s) ago

Expedia Group verified review

The rooms are clean the location is centrally located however the AC unit is controlled by hotel management and not you so if you travel during warm days be aware it will be very uncomfortable warm room.
Jennifer
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 193 week(s) ago

Expedia Group verified review

Really nice Botique, very clean and modern. We enjoyed our stay and loved that they were dog friendly. They have a great well kept grass area right put front for dogs.
maria
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 209 week(s) ago

Expedia Group verified review

The restaurant
Víctor
icon-Leisure
Leisure
10.0
/10
Reviewed 219 week(s) ago

Expedia Group verified review

I like the location
Verified traveler
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 227 week(s) ago

Expedia Group verified review

Detrás del bote de basura, así como en otros puntos específicos, había basuritas (pedazo de galleta o papel pequeño), denotando que no mueven cosas para barrer, o de plano no lo hacen antes de cada estancia. En temas de acústica, se escucha TODO lo que sucede en otras habitaciones o el escándalo de la gente pasando por el pasillo/escalera. Está bonito el hotel y en zona bien; tengan cuidado con esos detalles muy importantes y los huéspedes se los agradecerán.
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Verified traveler
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 236 week(s) ago

Expedia Group verified review

Me gustó mucho el hotel, tiene muy buena ubicación y las habitaciones son amplias, todo muy limpio. Me gusta que sea pet friendly pero hubo un incidente con mi perrito ya que tienen un pitbull suelto en la recepción y se le fue encima, afortunadamente no pasó a mayores pero me lleve un gran susto y por seguridad y tranquilidad de los clientes y otros perros no deben tener ese perro suelto aunque “no haga nada”. Espero lo consideren porque a muchas personas nos dan miedo esos perros y pueden ocasionar un accidente en cuestión de segundos.
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Mitch
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 303 week(s) ago

Expedia Group verified review

The hotel is clean, modern (appears to be new). Overall a nice hotel for reasonable price!
Verified traveler
10.0
/10
Reviewed 387 week(s) ago

Expedia Group verified review

Yeah
Alberto
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Muy buen lugar para hospedarse
JOSE ANTONIO
icon-Business
Business
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

El estacionamiento es súper chiquito y los espacios muy reducidos, el desayuno incluido se sirve hasta las 8:00 y es muy muy pobre, almohadas duras, lo mejor es la presión de la regadera.
Armando
icon-Business Family
Business Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Atencion buena e intalaciones adecuadas, puntos a mejorar anuncian que tienen Gym y no tiene su gym es una bicicleta fija descompuesta, y la insonorizacion de las habitaciones es mala, se escucha literal todo de las habitaciones contiguas
Mauricio
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Tal vez lo que podría mejorar es el estacionamiento, es muy pequeño y mi auto no pudo descender por la rampa, por lo que tuve que dejarlo afuera para no dañarlo en los primeros días.
ruben enrique
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Muy buena ubicación y excelente atención
Dr Raúl
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Toda la noche se escuchó el ruido de los otros departamentos definitivamente no se pudo descansar a gusto
Number of reviews per page
20
40