Overall Ratings & Reviews Pestana Porto - A Brasileira, City Center & Heritage Building

Coffee was terrible

Enjoyed the location and staff were very professional and helpful.

Hotel and staff were great.

Great location for walking around Porto. Breakfast had good variety and tasty. Wait staff was friendly, especially Ana. Luis, at front desk, had great suggestions, and made us several reservations. He made our time well spent!

Excellent hotel and excellent staff!

The complimentary breakfast was very good. The staff were friendly and very helpful. location is good

The outdoor Arquitecs of the building was nice, but they need to improve the beds. Because they were vey hard and we comment right away but they only send comforters to place under the Sheets wish did not make any difference. Apparently this is an ongoing complain they have Aside from that location was great, breakfast was execellent, staff very professional and helpful.

Loved this hotel close to historic center of beautiful Porto. The breakfast was delightful. Beautiful hotel and dining room. Bit of street noise but otherwise comfortable and clean. Room was spacious. Staff extraordinary.

Well appointed rooms with warm and friendly staff. The Hotel Breakfast was decent and at a reasonable price. Given that is a eco friendly hotel some ammenities were not at the levels of other 5 star hotels but that is to be expected. Great location too.

A very good hotel in a great location in a quieter area with easy access to the city and Sao Bento station. Excellent selection of food at breakfast.

Hotel, staff, amenities, and everything was really nice. Great location as well. The only suggestion I would have is that they hose down their outside patio each morning before opening as both days we sat for lunch, the table and chairs smelled like pee from people at night after the bars

Great hotel and even better location.

An excellent customer service and location.. a jewel!

We had an excellent stay, great location.

Would not consider this hotel a 5 star. The staff are lovely and helpful and the breakfast was brilliant. The room itself was quite ‘plastic’ and the furniture was cheap. The shower was poor with slow running water. That was when you could turn it on as the mechanism was very stiff. The shower cubicle was worn and scruffy. Not a 5 star for me

Very good choice for staying in Porto

Centrally located

Beautiful heritage hotel, comfortable and spacious room. Friendly helpful staff and good quality breakfast.

The most amazing staff and hotel , been to PORTUGAL every year since 2021. Would not stay anywhere else . Special thanks to Marcia, Felipe,Rita,Alex,Yuri and Hotel Manager Diogo Bartilotti Matos . My boyfriend had to spend 2 days in the hospital and every night there was pastries , or fruit and drinks in the room waiting for me . And the day he returned from the hospital they provided room services free of charge . Today at check out they had a care package with pastries , fruit and waters for us to travel with . This hotel is more than 5 stars . Words are not enough to express our GRATITUDE ! If anyone travels to Porto THIS IS A MUST TO STAY , CLEAN , GREAT FOOD , WAY BEYOND GRACIOUS STAFF .

Great hotel and great location. Close by to all the sights in the city centre and to the metro station - Sao Bento. The hotel breakfast had a great selection of food, All the staff were very helpful and friendly. The room was big and was very clean. I would definitely book this hotel again