It’s a bit dated but very clean hotel. The onsen is a bit small than I expected. The unagi restaurant next door is awesome. It’s just a min walk from the hotel

Great location.

This was simply the best and most lovely hotel stay in Japan ever and I have traveled there many times. The staff are so incredibly kind - it is overwhelming. The rooms are old-fashioned but quaint. The location is fantastic - at the end of the road so nice and quiet. The buffet breakfast was lovely - highly recommended. If you're using Google Maps to get there - take a cab from the train station and don't bother with the bus. It's only 1300 yen and so worth it. Absolutely loved this place and will most definitely go back!

Nothing special. Regular 3 star hotel. Breakfast fully booked, dinner fully booked that what we found out after making a room reservation. Small old rooms with tiny bathroom. Not cheap for what you get. Location is good.

Had an authentic Japanese ryokan experience. We opted for the Japanese style bedding with half board. So the complete tatami mats, sliding shoji doors and futton bedding. Dinner was Kaiseki, and fugu was on the menu, simply amazing! Staff is also very nice and polite. I definitely highly recommend Tsuyu Ryokan!

A hotel with rich cultural heritage, elegantly and uniquely decorated, offering attentive and thoughtful service. The hot springs are clean and refreshing, and there is a laundry and drying room available. I have already recommended it to my friends.

Excellent location when visiting Karuizawa. We stayed the night and were able to take advantage of the slower pace around the area.

This place is very good, will visit again

Small but cozy ryokan with exceptionally friendly and helpful staff. Enjoyed our 2 nights there very much

畳の部屋が別にあったので3人で泊まるのに丁度良かったです

I really liked traditional Japanese Ryokan atmospher in this property. I also enjoyed hotspring with my 2 year-old kid.

Traditional plus western settings

とても情緒ある建屋に、お庭、温泉もとても癒されました。チェックインの対応もスムースで　お部屋も昭和の香りがする素敵なオチついた趣が素敵です。 お夕食の世役をしておけばまた良かったのかな・・・TO帰路に考えて次回乗りようが楽しみです。感謝です！

Highly recommended

因為嚮往400年歷史悠久 很有風格且平價高的老飯店，因此在輕井澤5天4夜中，選擇兩天住這邊，但是飯店實在很小。房間與設施也都很小很老。優點是真的很乾淨，而且地理位置非常好。就在老街的起點

とても良い旅行が出来ました ありがとうございました♪

歴史がある旅館の雰囲気が良かったです。近くに店もあり便利でした。

高齢の母の希望で軽井沢旅行にきました。旧軽井沢銀座近くの立地で母がとても楽しめました。 お部屋も清潔で、スタッフの方の接遇も素晴らしかったです。 夕食も母にはやや量が多いようでしたがとても美味しかったです。

Toppen. Vänligt, hjälpsamt, mysigt

朝食は和洋食ビッフェでした！ どれも全て美味しくて幸せな朝食タイムでした！