Overall Ratings & Reviews Hilton Garden Inn Bordeaux Centre

The desk help were all wonderful, friendly, helpful, patient. Rooms very comfortable and breakfast superb. Convenient to the train station, tram stops and food court.

Great if you want to be close to the train station. Staff wee lovely. Rooms were very nice. Breakfast buffet however was not worth the price.

We had a great time in the city , it was our first time in Bordeaux , and we enjoy every minute of it.

Hotel Hilton Bordeaux Garden Inn 17/4/2025 Good day to you following our recent stay at the Hilton Garden Inn in Bordeaux have been requested to write a review in relation to our stay and experience. We arrived quite late in the afternoon around 5:30 PM and went to reception and was greeted very kindly by the receptionist at that time. He confirmed our room reservation for three people just for one night dinner bed-and-breakfast we were explained about restaurant which wasn’t too much of a problem as this was our second time at the hotel following stay last year, which we enjoyed very much. We entered our room to find it the same as we had experienced before and knowing we were three people, yet to gain the room was Only set up for two people There was an extra set of towels on the bed, but only 2 cups & enough milk for two people and two bottles of water, which is not ideal when you have booked for three people dinner bed-and-breakfast I came down to reception and asked why the room had only been set up for two people as we were three to which they apologised. I said we would also like extra glasses, decaffeinated coffee (as we only drink decaffeinated coffee), extra milk and water glass & tea cup. The reception gentleman said he would organise this and bring it up once it was already, this was within 15 minutes. He arrived at our room and handed me one milk, one espresso cup one tea cup no water and no water glass and the coffee was normal. This was a pointless

Very friendly staff

Clean and friendly

Amazing

The breakfast, as said by other reviewers, is excellent with different stations for hot/cooked and continental and cereals and fruit, croissants and pain au chocolat, cakes and bread and waffles and pancakes. Great value to set you up for the day and open early until 10 for the more leisurely and rested clientele. Hotel ad restaurant reception staff were friendly, polite and helpful though we did receive some helpful and some less helpful advice regarding sightseeing and were overcharged on arrival, but this was soon rectified. The location was quiet with easy transport links and a short 10 minute walk to the station for trains, more buses and trams, and the airport shuttle coach. Some bar/cafe/restaurants close to the hotel and a carrefour mini supermarket. Our room had a lovely big window with view into the city and some of the Garonne river. Room was a nice size for a twin, with tea and coffe making facilities, iron and board, tv and airconditioning though we struggled to get the room less than 19 degrees. Bathroom had a lovely big powerful shower and a handheld showerhead as well. We didn’t make time to use the gym facilities. Cleaning staff were polite, patient courteous and thorough. Hotel makes some efforts to encourage clientele to consider the environment and reuse towels where not too dirty. There was just one stain on one duvet, which had obviously been washed and clean but on pure white was a bit unsightly (pen?) It was a very enjoyable, comfortable stay.

Great! Very easy hotel to stay at. Location was definitely a business zone, so just be aware of that.

Staff was friendly, breakfast was super good and hotel had laundry facility so I was able to do my laundry before going on our cruise.

The hotel is new, very clean, comfortable and convenient. The breakfast buffet was good and the staff are very nice and friendly.

Great stay. Very clean. Convenient to train station (12 minute walk). We used as our base for day trip to Lourdes. Bordeaux is a beautiful city. We did take a taxi/uber to the main city area. That is not writhing walking distance. Our room had a beautiful river view.

Close to a food hall and to the train station

Quite disappointed. Shiny new hotel, but.... Hot shower only in the morning. Weather was cold and wet, so a warm shower in the evening would have been nice. Asked for quiet, got put next to the elevator. A view would have been nice on the riverside but got up close view to the adjoining office tower. So.. not really platinum client treatment. Other hotels in Bordeaux to choose.

I arrived by car in the evening. The hotel is poorly signed and I had problems locating it. Otherwise nice location with pleasant staff and great rooms. For the number of rooms I find 2 elevators too little - too much waiting time.

The hotel and the staff were amazing. The area was very walkable with a lot of dining options. The river is pretty spectacular too. You are in walking distance to the train, buses and the light rail system so it is easy to travel anywhere.

It is a nice and clean hotel.

Overall, This property is worth for the money we paid. It was quite clean, friendly reception and refurbished room. The only thing is the public transport is not very convenient.

Bar restaurant service needs improvement

It is a clean and nice hotel.