The Olde Bell, BW Signature Collection

Explore The Olde Bell, BW Signature Collection
8.0
Very Good
From 322 reviews
Cleanliness

8.4

Room Comfort

8.0

Location

8.8

Service and Facilites

8.2

Traveler Reviews The Olde Bell, BW Signature Collection

Number of reviews per page
20
40
Top reviews
Colin
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent
eve
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

A very charming property with friendly staff and lots of history. Would definitely recommend!
Verified traveler
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Evening meal and breakfast very good. Excellent choice at breakfast. Staff very attentive
Winnie
icon-Business and Leisure with Friends
Business and Leisure with Friends
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It is a quint little village. You do need a car to get around though.
julie
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

A lovely location, our room was really nice. Last orders at the bar is a bit early - 10.45pm, no chance for a nightcap if you have been out for the evening. Good breakfast buffet!
Chris
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Room somewhat tired. Asked for a plug for the Bath (it was missing) but it never turned up. All a bit shabby sadly.
Amy
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This inn is quaint and the village is lovely. We booked a standard room. One of the reasons we booked this property was that on their website they advertised air conditioned rooms. The room we were given initially was dingy and not air conditioned. We asked at the front desk if we could have an air conditioned room explaining that that is why we booked the hotel. The manager was super nice and said he would be happy to upgrade us. We were out in one of their luxury rooms with a lovely claw foot tub. It was a fantastic stay for us. The breakfast was wonderful. So, if you are booking a luxury room, this is a great place to stay. I don’t think I could say the same for their classic rooms.
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Oliver
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Good value, rooms comfortable but tired, service could be improved, quite a few ‘waits’. No non alcoholic beer in a pub was shocking! Drinks quite pricey.
Julia L
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

A beautiful, ancient inn in a peaceful, lovely little village. The stairs were a bit uneven but what do you expect from a pub built in 1135? And don't miss the dinner. There is some master chef back there in the kitchen and he or she works wonders.
Christopher
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Business
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

There is a range of rooms here and I had one in the cottage. Access was convoluted. Room itself had mould on a blind, bare wood flooring, in need of basic maintenance.
Paul
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Leisure with Partner
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Breakfast was a real disappointment it was a Buffet impossible to make a decent cup of Tea as no boiling water. the cover on the serving table was dirty with serving spoons on top . the scrambled egg was uneatable , as was bacon and sausages , we both did not have a cooked breakfast on the two mornings . On the second day my husband asked for a poached egg which excellent . Bed very comfortable, but messy hospitality tray also only one bath towel in bedroom , toilet holder broken , bathroom could have been cleaner .on the whole Staff helpful , but their I.T System seemed a problem at times. Lovely Garden the seating could have been more comfortable ( cushions) would have helped . its a lovely old Hotel but could do with freshening up say Lounge and bar Furniture tired and shabby .Its a shame as Breakfast very poor and having travelled a long distance we feel cheated really.
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David
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Lovely old hotel and a great room in the main hotel building. Just a couple of things let it down a little bit. On Saturday lunchtime there was a definite lack of staff and those that were there seemed rushed off their feet, meaning the customer service wasn’t quite what it should have been. When we checked into the room later in the afternoon, the floor was a bit dirty with hairs and dust on it. I spoke to reception and it was dealt with straight away which was a great improvement on the earlier customer service. Overall i would definitely recommend staying there as it is a beautiful hotel in a lovely village. It just needs a few little tweaks in the way it is run to make it a fantastic place to stay.
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Rebecca
icon-Business
Business
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

I love this hotel, the location is great for work and it has a lovely ambience. My only criticisms are that it can take a little while for your order to get taken in the restaurant and the tables need to wiped down properly. I will definitely be back! :)
Gary
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Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Lovely old buildings. Very clean rooms. Great breakfast
Lucy
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

It was ok, staff polite, offered couple of free drinks when ceg ran out. Location was good, food was quite pricey especially breakfast which was cold and staff didn’t offer to make anything off the menu.
Gina
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Lovely old hotel, lots of character, and really pleased to be in one of the rooms in the original building.Quiet and relaxing. Breakfast very good value, dinner perhaps less so, but no complaints, and table service was excellent.
Richard
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Very pleasant stay here befitting of the BW brand
Stacey
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Beautiful stay with a stunning room, fabulous food and a beautiful location.
Roger
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Did not mind not changing towels or beds during stay but after being out all day I would hope the room had been checked for tea, coffee, milk and water rather having to ask at reception.
D
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Pleasant stay which would have got 5 stars save for some services issues. That said a one night stay in a standard room with breakfast and ample free parking, a 5 minute stroll to the river gives good value for just under £100. Additionally we added an evening meal and the food was good with a decent wine list.
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