Overall Ratings & Reviews Benguet Prime Hotel

The staff were friendly, polite, respectful, and prompt.

Staff are very kind, very approachable, the place is accessible to nearest tourist spot, They were extremely accommodating and allowed us to check in early at like 7am. We got to hotel super early and I didn't wanna wait. So this was a big plus. The sevice was exceptional as well. Would definitely send a friend there. I highly recommend this hotel 👍.

We booked a month before as we know December is at the height of the peak season. We want a room with a veranda and the view. We were initially given a corner room with just a window but got transferred once our preferred room was available. We may be out of the hotel most of the day but a room with much space where you can view the weekend festivities right outside your terrace is very much welcome. We didn't mind the noise at all. Been here for 3 years in a row but will always come back for more. Kudos to the team for a chill happy time every time we are here.

Very accessible and cheaper compare to others. Though its obviously old hotel. It includes breakfast but I checked in for how many times int his hotel and they serve the same breakfast menu again and again tocino bangus longganis, I hope they will have other menu tha 's non pork for us muslim. The hotel staff was nice. Another problem is that the CR exhaust fan was not working.

Staff were friendly and accommodating. However the facility was old and the shower was very moldy and the spaces between the tiles were already black from dirt. Pressure water pressure was very low as well and well found it hard to shower properly. The room wasn't well lit as well because of some busted lights.

Apart from the sheets not changing on my 3rd night, I was disappointed during breakfast time. I ordered boneless bangus and longanisa. After 30mins, it wasn't served yet. I followed it up and the person in charge [in yellow uniform] asked if I changed tables because my breakfast was served at another table. Quite insulting actually. I have been booking a Prime Hotel for 90% of all my stays in Baguio and this is the first time this happened. I ended up just eating the longanisa meal they served. Wasn't able to wait for the other since it's taking them ages to prepare.

My go to hotel in Baguio because of the location. This time however maybe because of the holiday, they're not able to clean the bathroom well, change towels, and replenish complimentary water and biscuits. Better to call them and ensure that everything is cleaned and replenished on day 2 to avoid disappointments. It just so happen that I am gone all throughout the day and only in the hotel at night only to find that only the beddings were fixed. Not even changed too. OJT results.

Very noisy. Walls are only drywalls.

We understand that the hotel is old so it is okay for us. The only problem is that the room really smells bad, I am not sure what it is may be cigarette. Other is considerable knowing it is a 2star hotel. Its location is the best.

It was cold. The blanket was very thin.

The location is very accessible.

At first no space for waiting area. We arrived at earlier than check in time so we need to wait until 2pm as check in time but they don't have enough space to stay in the lobby. Second is elevator is not working so we need to use the stairs going to 5th floor. Lastly food for breakfast as free is not that good they serve cold one and only longanisa egg, tocino egg and bangus egg is available. But overall good for its price around 2250 for one night.

The staff were polite and friendly 👍.

Please let me clarify that we find our stay awesome mainly because of the staff and the hotel 's location. Despite the room being old and the amenities very limited, these did not hold us from enjoying the place. We just hope that the management take their time to improve the place to offer more value for money experience.

Love the accessibility! We want to tire ourselves when in Baguio so it ' s a good thing it sits at the heart of session so we can pack up early. We had trouble with the heater tho 😔 And our request to be in a room with balcony wasn't given but maybe it was reserved before us.

Forgot to take photos but we got the room for 2 pax with breakfast through application for only 1,400. Such a bang for the buck considering its location. We got the fan room beside the window. It's a basic hotel but the staff can be at par with 5 star hotels :)

Great location. Good service.

We have a good stay in this hotel the location is great because everything is just walking distance like burnham park, the Cathedral and the market even the bus terminals are within walking distance also so you will not need to hire a taxi or grab car and save additional money. The hotel staffs also are very accommodating and friendly also the guards and they have also a free breakfast to add additional comfort because most hotels nearby don't offer free breakfast. The hotel facilities are not that good but it's just a very minor issue since it's not that pricey (so don't expect a 4 * or 5 * hotel facilities) after all it's not the hotel that you come to visit Baguio but still, this hotel is recommendable. Overall we had a nice experience in this hotel and if we come back to Baguio we will still stay here.

bad hotel, water heater not working. There are no slippers in the room, but when asked to assist in booking a car, they refused. Never come back

Good place to stay. Very worth it.