Overall Ratings & Reviews New Songtan Hotel

Great place to stay. Located near all the shops. Mr Lee was helpful with any questions I had. Will continue to stay here when I come back.

Nice and modern. Everything was clean and appropriate for price. The room was small and lobby was not staffed at all times (only negatives).

Most uncomfortable bed i have ever slept in at a hotel. Its was so hard i was thinking about sleeping on the floor for more comfort. Other than that the room was very clean and a 5 minute walk to the songtan shooping area.

My stay here was pleasant. The location is great and the staff friendly.

Good hotel

Staff is rude not help at all you will feel not welcome. Place outside is not safe. Room not clean floor sticky and shower amenities are half use.

Professional staff. Clean facility.

Staff professional, room very nice and clean, 10 minute walk to Metro, a lot of dining choices. True value.

Good location to Osan AB and the train. The room was clean and comfortable. I like that there were instructions to the remote and appliances. There were a lot of places to eat and shop.

This was a giant dump, across from a junkyard, with rock hard beds, full of bugs. And I cleaned linens. it’s a residence also. So there’s garbage sacks all up and down the hallways and it reeks. the front desk isn’t full time and he’s rude and was spitting his fish in my face when I refused do sleep in a big infestation! Expedia refused do give me my money back also. horrible, deplorable place

For a 3-star level hotel it was good. Good condition and quiet. Did not have the dining as stated in case one was expecting it.

Kind of like a studio apartment hotel. The room had a stovetop and washing machine which was very convenient and at a good price. The room was clean and the staff very friendly. I will stay here again when I return.

Front desk was rarely staffed. Workout facilities were not in hotel. Dining/Restaurant was not in hotel and was closed. Room was very small. "Kitchenette" in room had zero supplies Departed after 3 days for what was supposed to be a 6-week stay for business. Arranged through hotels.com, was NOT refunded after departing early (and speaking with hotels.com before hand), lost > $1000. Extremely unhappy with the situation

Please don't come here. The staff are RUDE (to both natives and foreigners). There also isn't ANY hot water. I asked some people on my floor as well and they also said they didn't have any. I stayed one night- thank goodness. Completely horrible experience. Save your money, do yourself a favor and stick with an ACTUAL hotel- not some converted officetel run by an angry potbellied man who looks at you with distain and no greeting whatsoever. I literally said hello to this individual 3 times and ended up calling the number listed for the "hotel". He picked up the phone call and spoke to the phone while I was standing there DIRECTLY in front of him. Such a bizarre experience. 여기 오지 마세요. 직원은 무례합니다(내국인과 외국인 모두에게). 뜨거운 물도 나오지 않습니다. 내 층에 있는 몇몇 사람들에게도 물어보았고 그들은 또한 아무도 없다고 말했습니다. 나는 어느 날 밤 머물렀다 - 맙소사. 완전히 끔찍한 경험. 돈을 절약하고 호의를 베풀고 실제 호텔을 고수하십시오. 화난 배불뚝이 남자가 운영하는 개조된 오피스텔이 아니라 어떤 인사도 없이 당신을 경멸하는 표정으로 쳐다보는 것입니다. 나는 말 그대로 이 사람에게 3번 인사를 하고 "호텔"에 나열된 번호로 전화를 걸었습니다. 그는 전화를 받고 내가 그 앞에 직접 서있는 동안 전화를 걸었습니다. 그런 기이한 경험.

I do have photos but have decided not to post them. I was there for one night only, and overall it was just ok. If I had been there multiple nights I would have been very upset. I understand that right now the occupancy rate maybe lower than normal due to covid, but it's not an excuse to give out dusty rooms, that were not cleaned properly. I found hair as well as visible clusters of dust. In my first room, the sheets had what looked like makeup stains. I did ask for my room to be switched. The second room was still dusty but I had a test the next morning and was just to tired to from my long commute to deal with. I'm mentioning dust because I recently found out I'm allergic to it. My suggestion is that you should close some of your inventory if you're not going to come in and give the room a wipe down every couple of days. Regular houses in South Korea accumulate dust very quickly, hotel rooms are no different. Also make sure to do thorough vacuuming, and if there are stains on the sheets that won't come out, please recycle the sheet. I'll stop here, although there's more I could say.

Convenient. Across the street from a convenient store and two restaurants. Also walking distance of many other restaurants and shopping stores. About a 5 minutes walk of Osan air base. The room was small, but perfect for me for a weekend stay . I recommend this hotel.

Staff was great, facilities were great. The only issue I had was the narrow roads and accessing the parking garage. I do not speak Korean. Which caused some difficulties. You have to press a button and tell them your room number. I wish I knew that in advance.

This a newly renovated hotel. The room I stayed jn was very clean though really small and barely have room to move around. Complete ammenities made my stay more efficient Other than the room size, this is a good hotel to stay in.

Rooms were dirty with smears and stains on the walls. Bed sheets stained with hair on them. Weird smells. Hard bed. The breakfast we paid extra for started at 11am...so we didn't get to eat. Nothing really good about this place besides the location.

Always stay here when im in Songtan, very clean and comfortable.