I wanted to share some feedback regarding my recent stay. While we’ve always enjoyed visiting your property because of its peaceful and relaxing environment, unfortunately, this visit did not meet our expectations in terms of service.
We had to call multiple times just to reach the restaurant for room service, and it took three separate calls before housekeeping finally came to clean our room. When they did, the staff mentioned someone would be by shortly to drop off fresh towels—but no one ever followed through.
We genuinely enjoy staying at your hotel and appreciate the quiet atmosphere, but I was disappointed with the service we received this time around. I hope this feedback can help improve future guest experiences.