Overall Ratings & Reviews Muthu Fort William Hotel

Great position for site seeing, great free parking, great breakfast options, walls were a bit thin, we could hear our neighbour snoring. No USB plug for phone chargers

Nice location. Great free buffet breakfast.

I enjoyed my stay, the staff were helpful and friendly, I thank them for providing me with an early breakfast so I could catch an early train, thank you.

Warm, really helpful staff. Good location.

We had a great time at Muthu Fort William - Our only regret was that we didn’t extend our stay! Staff were exceptional. Rose Ann constantly greeted us with a kind smile and genuine positive energy regardless of the time and was attentive to each guest’s needs. Great location with complimentary parking. Laundry services were out of order while we were there, BUT it’s a quick walk to the laundromat in the grocery store near by. We stayed on the first floor and the ceiling sounded paper thin as the room above us was pretty noisy and stomping around, but other than that it was a perfect stay

Never made it to the property. There was aix up and the reservations desk was helpful and was actually very rude.

Staff were great breakfast was realy good everything good tbf only complaint would have was strong smell dampness from bathroom in room but overall good

Muthu Fort Williams was lovely. It is very convenient and close to the shops and Loch Linnhe. The room was comfortable and clean and had an amazing view.

The interior of the hotel was very good and peaceful

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Room not made up on arrival. So they just randomly opened several rooms until they found one for us. Sign on sink saying 'Not Drinking Water'. Shower broken on second day. No hot water on third day. Shower leaked all over the floor constantly. Skylight in room that lead to the corridor. Meaning the room was flooded with the bright lights of the corridor all night. Hotel was generally tired and in need of a lot of work and a deep clean.

The staff while dealing with them were great very friendly and helpful….only real issue with the property was that the cleanliness was not on par…while it was a bit dated it added to the old world charm(sort of) but the sheets on my daughters bed were dirty which we did not notice till as it was at the foot of the bed and under another blanket that was there as I thought decoration.

Welcoming staff. Views of loch. Walking distance from train station, 15minutes.

Really enjoyed our stay staff were so welcoming and friendly we got an upgrade to a lovely room overlooking the loch

I had a wonderful stay. The property was excellent and the staff friendly and helpful. Thanks Rose Ann and Jahn!

Lovely hotel, the room was huge as was the bed and shower. The.staff were so friendly and helpful. Breakfast was very.good its a buffet set up but with plenty of choice and was replenished regularly. The evening meal was mixed the tikka massala was excellent but the chicken supreme was a little dry. ithe stay was excellent value for money and we will definitely be returning

We had a couple of nights here recently and the very friendly staff and management made us feel very welcome indeed.

Good location on the edge of the town centre. Easy walking to shops and bars. The rooms are looking a little tired and would benefit from a spruce up. The staff were excellent, friendly and helpful. Food in the restaurant was really good, exceeding expectations.

The property is outdated. The heat was not working in the room. The breakfast was very limited and not fresh. There was no coffee machine. They only had black coffee. I wouldn’t recommend this place to anyone

Beautiful reception, lovely departure. Location awesome