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Grand Elevation Hotel

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Overall Ratings & Reviews Grand Elevation Hotel

Traveloka (118)

Other sources (78)

8.7

Very Good

From 118 reviews

Provided by travelers on

Cleanliness

8.6

Room Comfort

8.4

Meal

8.4

Location

8.7

Service and Facilites

8.7

People often mention about Grand Elevation Hotel

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Staff Friendliness (5)

Room Space (5)

Hotel Area (5)

Surroundings (4)

Accessibility (4)

Ambiance (4)

Bedroom (4)

In-house Restaurant (4)

Distance to City Center (3)

Wifi (3)

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Traveler Reviews Grand Elevation Hotel

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Customer reviews

Nellyana C.

10.0

/10

Reviewed 15 week(s) ago

If you go to Phnom Phen, always stay here.

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Hai N. M.

Staycation

8.4

/10

Reviewed 17 week(s) ago

The central location and reasonable price for the quality of the rooms are acceptable.

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D***l

8.5

/10

Reviewed 31 week(s) ago

Comfortable, clean place, close to places to eat and so on.

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D***l

10.0

/10

Reviewed 31 week(s) ago

Comfortable, clean place, close to other places to eat.

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Nguyen D.

8.5

/10

Reviewed 46 week(s) ago

very good. i am very satisfied

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miwarisma

10.0

/10

Reviewed 47 week(s) ago

4 days stay here safe, comfortable, cheap

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H***i

8.5

/10

Reviewed 51 week(s) ago

Very good, worth the price, clean room, close to tourist attractions.

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R***i

Leisure

10.0

/10

Reviewed 85 week(s) ago

The staff service is very good and friendly, the room is clean, when the soap runs out it is immediately refilled.

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Phi

Staycation

10.0

/10

Reviewed 86 week(s) ago

Clean and beautiful near the center! Friendly staff

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1 people find it helpful

Le Thai N.

Staycation

9.6

/10

Reviewed 97 week(s) ago

The room has a bit of a musty smell, but it's not so bad that it's uninhabitable. The soundproofing is a bit poor.

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1 people find it helpful

Dang Q. T.

8.8

/10

Reviewed 116 week(s) ago

Nhân viên nhiệt tình. Dịch vụ tốt. Chỉ có TV là không tốt (không lên hình, không xem được), có báo lễ tân nhưng không sửa

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Vy Phan H. K.

5.5

/10

Reviewed 156 week(s) ago

Terrible, the mirrow in the bathroom was broken while I'm showering. There is no hair dryer in room, I borrow and their dryer did not work well. The room was really dirty. The water heater is super old and hard to use.

1 people find it helpful

Edy S. S.

9.4

/10

Reviewed 157 week(s) ago

Very amazing and comfortable hotel.

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Ivan S.

9.4

/10

Reviewed 158 week(s) ago

Very nice hotel, the management is good definitely.

1 people find it helpful

Hong N. N.

9.4

/10

Reviewed 159 week(s) ago

The hotel is located in the center, has a breakfast buffet, lovely, enthusiastic staff, the room is a bit old, when I check in, there is a smell of sewer, but I sprayed perfume and used it.

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1 people find it helpful

Phi

9.7

/10

Reviewed 172 week(s) ago

Phong hoi nho Nhung sạch sẽ. Nhân vien phục vụ tốt

1 people find it helpful

CAPE M.

8.5

/10

Reviewed 228 week(s) ago

Good place too holiday in phnomphen.

1 people find it helpful

Kartika S.

6.5

/10

Reviewed 306 week(s) ago

For the room I think it's quite good. but the service is less satisfying. When complaining about the AC, I have to wait 1 and a half hours to check.

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3 people find it helpful

Accommodation's Reply

14 Jul 2020

Dear Kartika, I am sorry to hear about your unpleasant experience during your stay with our hotel. I do not want to give ourselves any excuses the point is, you did not enjoy your stay and that means we had failed and we will training about our staff more. Please be assured that we have studied all your valuable comments with concerned operations departments carefully. We will work harder on improving our standards and hope to regain your confidence in our hotel and services. Best regards, Mr.Leam Saoly Operation Manager

Tho N.

Backpacking

8.8

/10

Reviewed 327 week(s) ago

I recommend this hotel, location is ok, reception is ok, the price is ok ..

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William S. M.

Family

8.5

/10

Reviewed 327 week(s) ago

The buffet breakfast was US 5 and really good consisting of fruit cereal, Asian breakfast with eggs and bacon to suit all tastes. Evening meals were also good and reasonable prices. I can recommend the quality of food and the helpful staff who made my visit enjoyable