I Mixup the dates, never went to this hotel . I got a big penalty amount for changing the date, even though I change the date. I thought that the hotel will help me and I wrote to them, never got a answer back from the hotel. Not were nice from the hotel, I hope is worthwhile standing in May

Room was lovely and big. Nice balcony. Views are of the industrial port so “sea view” is technically correct but it’s not what most people might imagine! Nice sky bar (16th floor). Shower and bed both good. Lighting - as so often in hotels - not great. Always had to request towels in the gym/sauna area - lack of checks to ensure they were available. Breakfast was excellent - big choice, good egg station.

Very kind stuff

.

Housekeeping very bad

Housekeeping very bad under the rate also

Location was horrible…. Busy road, derelict buildings with squatters making us feel unsafe after dark, broken pavements, rubbish on pavements. Lovely large private balcony, but we could not use it. Noisy road below and interesting working harbour opposite, but the dust from loading the ships covered the whole balcony area, furniture and glass balustrade with a yellow film. Hotel layout was fragmented…..nothing flowed. Might work for some, but not me. Had a couple of maintenance problems in the room…. Top marks to the maintenance man, cannot praise him enough. The standard light did not work…. He exchanged for a new one. TV would not access the channels….. he fixed it. All other experiences were acceptable rather than good or better.

Grate time

Very nice hitel

Room was okay

They did not upgrade, nor anything special happened.

I spent a good time

Comfortable clean rooms with great aircon. Very tranquil pool area with large padded sunbeds

Spacious room, friendly staff and excellent choice of breakfast options and wonderful service. Sauna was out of service was disappointing.

We stayed for one night during which there was a blackout and we had to climb -3 stories with little children by stairs. They said the generators aren’t working and they failed to bring power back for 3 hours. No compensation was offered. Would expect much more from an allegedly 5 stars hotel.

Amazing time! Beautiful hotel.

Great hotel

Nice rooftop pool and breakfast, 2 of 3 restaurants were closed all stay. Randomly closed the pool bar for a day. The area is very city. The port is ugly. The staff are ok... not super reactive. We paid for a suite, it was ok. TV turend itself on at 2am waking us up. All in all ok

Very good hotel

Excellent service, nice staff and good stay!