Hotel Metropolitan Saitama Shintoshin

Explore Hotel Metropolitan Saitama Shintoshin
9.2
Exceptional
From 561 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.2

Traveler Reviews Hotel Metropolitan Saitama Shintoshin

Number of reviews per page
20
40
Top reviews
Po Wah
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Just next to train station and shopping malls
Matthew
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Fantastic access for Billie EIlish's HMHAS tour at Saitama Super Arena. With a 7-Eleven & Lawson right across the public square, ticket collection was super easy and the train station is literally next door. The room was perfect for a short concert stay, and the breakfast buffet was great.
Chizuko
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It’s a nice, cozy hotel. It’s pretty close to the Saitama Sin Toshin Station and Saitama Arena. It’s very convenient.
Shoko
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location
Anzu
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Close to the station. Breakfast is served until 10am so you can relax. The buffet is very delicious. There are no steps in the bathroom. Quiet. The only view from the window was the building in front of me. It was a bit difficult for a 4-day stay.
Patricia
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great place to stay
David
icon-Leisure
Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great experience with excellent service.
Robert
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

I got to the hotel earlier than check in time, but the staff was accommodating with holding my bag's until check in time. When I arrived to check in they already had my bags put into my room for me. So many more things the staff did, but I must say the experience was just awesome. I wish there was a six star rating because this hotel deserves it. From the room, to the breakfast, to the service, and definitely the staff.
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Nik
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Stayed for several nights. Nice hotel room. Conveniently located near shopping and train station.
Anzu
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

A new and safe hotel. Direct access from the station. There are no steps in the bathroom. The basic makeup kit was very helpful. The staff were very kind. The breakfast was delicious and beautiful. It was served until 10am so there was no stress. I would like to stay here again if I have the opportunity. Thank you.
Mayu
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Located at very convenient place. Room was clean and spacious. Buffet had great choices of Japanese/western food
Kevin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Very convenient for attending events at Saitama super arena.
Gia
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Excellent service! Room was very clean and all amenities were provided in the room. Very good location, the hotel is closed to the train station, cocoon city malls, convenience stores and many restaurants. Front desk and restaurant staffs were very polite and helpful. We will definitely book this hotel again on our next trip to Japan! ❤️
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Jennifer
icon-Leisure
Leisure
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

I attended an event at the super arena. Absolutely amazing location for train station and event.
May Pauline
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

10/10. Service very good! Very near to TRAIN STATION… outside of the hotel only! Very clean.. very safe.. perfect for me! Can keep our luggage after check out! Thanks a lot!! Will come again…. ❤️😁
Sherwin Mark
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

It’s very clean and convenient
Ashley
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

I liked how quiet my stay was. Rooms were nice. It was also super convenient to be located so close to the train station and the arena.
Kenny
10.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

The hotel was at an excellent JR train station, it is just 2 minutes to the hotel. The front desk staffs were very nice and friendly, I did not expect they even help to take our luggages into our room. The buffect breakfast was provided a lot of choice, and the food was yummy. The cafe staffs provided very good service. The room price of the hotel was reasonable. We enjoyed the stay and had a good time, we would come to this hotel again, thank you for the service.
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Akiko
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Perfect location. Good price 👍
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 133 week(s) ago

Hotels.com verified review

It was a very clean and easy access to everything 👌
Number of reviews per page
20
40