Overall Ratings & Reviews Hotel Fasano Belo Horizonte

To expensive and nothing special .

Lobby is great. Restaurant great. Best neighborhood in the city. Top place to stay.

We had a fairly short stay at Fasano but a very satisfying one. Beautiful hotel in a great area of the city, great service definitely the place to stay in Belo Horizonte.

Great hotel! Nice area to stay

Serviço e Concierge excelentes!

Terrible service

It’s always good to be back in bh

Breakfast quality and service is excellent

It’s a good hotel but it’s not a 5 start hotel at all. They lack proper staff training and attention to details. They didn't even offer 1 bottle of water per day at the room (we got charged for each one) also, the room coffee machine, we were charged for each pellet we used. (I’ve never experienced that on a 5 stars hotel) The valet it’s in the street -in front of the hotel and we need to wait standing -in the rain sometimes, as there is not valet waiting area or seats. Some staff were professional some were not trained to deal with costumer. SPA had only 1 employee (maybe bcse covid) but she was not friendly, so I decided to not have any service there. Also watch your bill, they charged us for room service and food we didn’t have. On the positive side it’s on the best location in town, walking distance from Liberty square, restaurants and Savassi area. Also it’s a beautifully designed hotel and decor was ok point. Love the brazilian details everywhere. Although I felt as it’s could have being better I recommend the hotel and would stay again.

Amazing experience

Hotel is great. Very well located. Staff is very attentive.

Everything was great. The staff, the property, amenities, the room

We stayed here the last night of 'pre-coronavirus' lockdown and while the city was dead quiet, no restaurants or bars open, Hotel Fasano was incredible. We had a great check-in experience, the employees spoke excellent English, and they upgraded us as they found out it was our anniversary(and I'm sure because they weren't busy because of the scare). All of this to say I can't wait to get back there!!

The staff is the best part of the hotel , great service and amazing food

Hotel is well located and very impressive. The staff from the front desk to the bellmen,waiters,etc are very attentive and outgoing. The junior suite I stayed in was a remarkable room.

All very good.

Nicest (probably) hotel in Belo Horizonte with great food and service. Only negative was the limited number of staff able to communicate well in English.

Excellent in all senses. Top hotel in BElo Horizonte

The Property is what you expect from a higher end hotel. It is classy and comfortable at the same time. The rooms are spacious with many extra amenities. The staff is extremely friendly and accommodating. This is where I will be staying when I return to the region.

Everything was superlative, the lovely room, the service, the breakfast.