The room was quite comfortable. The staff was very friendly and responsive. The facilities were okay. The air conditioning, hot water, and refrigerator were in good condition. There was a smell from the drain in the bathroom, which the hotel might need to address. Other than that, everything was fine.

ok.. also for refreshing, obstacles...

The staff are friendly, the food is all delicious.

It's been a pleasure staying at Atria Residence. I've stayed several times and will be back again. The location is strategic.

Very satisfied, spacious & comfortable room, delicious food.

Friendly staff. Clean. The room smells great. Great facilities. The food is also very good.

I've been a regular at staying here every time I go to Serpong.

I've probably stayed here eight or nine times, from when I was a girl to when I had children. The best activities are fun, and the service is excellent, especially Miss Maria, who should be the best employee, please.

At check-in, there was a long wait because the room wasn't ready yet, so we weren't allowed to check in until 4 p.m. Please provide more non-smoking rooms.

Best in class facilities and location for the Gading Serpong area.

The staff is friendly, the room is comfortable, the breakfast is also quite good.

It's very comfortable, the kids love it. Thank God, it's perfect for a short staycation within the city.

The hotel staff was very helpful and friendly during the check-in process, the room was also clean.

The hotel staff was very helpful and friendly during the check-in process, the room was also clean.

A spacious and comfortable hotel with affordable prices, featuring bathtubs in the bathrooms. There's a playground and both indoor and outdoor swimming pools.

Every time I bring my family to GS, I always stay here. I choose the 2-bedroom because it's so comfortable and the location is very strategic. To go to SMS, just walk across the street, and ordering food is also very easy. The hotel facilities are also comfortable for those with children. Recommended for families with children 😊

Have stayed here many times, the service is really good.

We were staying here two years ago and we were happy with the property, that's why we booked this time again. Surprisingly, there has been so much downgrading in the toilet area: leaking roof toilet, toilet paper given one by one in a very thin roll. Even though we actually stayed for like a week, we needed to ask for toilet paper daily, which I don't know why they give a very thin roll 🫠. Very unpleasant, moldy in mostly toilet water seal. It's time to put new silicone with anti-mold, I guess. The washbasin looks very weird where the bench is really wide and it's hard to reach the water tap from the basin while I brush my teeth.

Have stayed here several times and it's been a pleasure.

The receptionist was friendly and responded quickly to problems, for example the power went out due to the use of a hair dryer.