Dear Mr. Denny P., This is a welcome message from J Hotel Kuta. Thank you for taking the time to share your experience. We are pleased to hear that the hotel's location near the airport and the reasonable price facilitated your travel, and we appreciate your positive feedback regarding the friendliness of our staff. However, we apologize for the inconvenience you experienced regarding the humidity in your room, the musty smell, and the cleanliness of the bedding. These certainly did not meet our standards. We have forwarded your feedback to the relevant team for immediate improvement and enhancement of quality, particularly in the areas of cleanliness and room maintenance. We greatly appreciate your feedback and hope to provide you with a better experience on your next stay. Sincerely, The Management Team, J Hotel Kuta