8.4
Very Good
From 6,481 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.3

Location

8.5

Service and Facilites

8.5

People often mention about Novotel Banjarmasin Airport
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Ambiance (65)
Bedroom (64)
Staff Friendliness (59)
Room Space (57)
Hotel Area (55)
Bathroom (53)
Family Friendly (52)
Accessibility (50)
Surroundings (47)
Check-in/out Time (45)
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Traveler Reviews Novotel Banjarmasin Airport

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40
Customer reviews
M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Very nice, neat, the staff is top-notch. The hotel is elegant, and the food is delicious. I'll definitely be a regular here. You won't regret staying here. Keep up the good work, thank you. Keep up the good work, Novotel Hotel.
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Accommodation's Reply
21 Aug 2025
Dear Valued Guest, We are very grateful for your review of your stay at Novotel Banjarmasin Airport. It is a pleasure to receive such positive feedback, regarding the hotel's elegant ambiance, the delicious food, and the excellent service from our staff. We are confident that this positive review will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services and products. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benny Wijaya, General Manager.
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M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Very nice, neat, the service is top-notch. The hotel is elegant, and the food is delicious. I'll definitely be a regular here. You won't regret staying here. Keep up the good work, thank you. Keep up the good work, Novotel Hotel.
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yos a. n.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 day(s) ago
The staff is friendly, check in at 1 pm if there is an empty room you are immediately allowed to enter
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Accommodation's Reply
21 Aug 2025
Dear Mr. Yos A. N., We are very grateful for your review of your visit to Novotel Banjarmasin Airport. It is always a pleasure to receive such positive feedback, especially regarding the excellent service of our staff. We are confident that this positive review will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benny Wijaya, General Manager
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R***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
Thank God, the place and staff service are comfortable... and it's close to the airport...
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Accommodation's Reply
21 Aug 2025
Dear Valued Guest, We are very grateful for your review of your visit to Novotel Banjarmasin Airport. It is very pleasing to receive this positive feedback regarding the excellent service provided by our staff. We are confident that this positive review will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services and products. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benny Wijaya, General Manager.
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Silva Y.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
MasyaAllah tabaarakallah everything is so perfect, I'm confused about what to comment 🤭🥰🥰🥰 Thank you Traveloka 🥰🙏🏻 Thank you Novotel, one of the best hotels in Kalimantan 😍🥰🥰🥰🙏🏻🙏🏻🙏🏻
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Accommodation's Reply
21 Aug 2025
Dear Ms. SilvaY, We are very grateful for your review of your stay at Novotel Banjarmasin Airport. It is always a pleasure to receive such positive feedback. We are confident that this positive review will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benny Wijaya, General Manager
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D***e
icon-origin-TRAVELOKA
5.0
/10
Reviewed 2 week(s) ago
between airports there is a terrible schedule,
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Accommodation's Reply
14 Aug 2025
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Novotel Banjarmasin Airport. We regret that your experience did not meet your expectations. Please allow us to extend our sincerest apologies for the inconvenience you experienced regarding your airport transfer, as you have described in this review. This matter has become an important concern for us as the Management of Novotel Banjarmasin Airport, to address and evaluate to ensure a repeat experience is not repeated in the future. We appreciate your willingness to share your review with us and we sincerely hope that you will give us the opportunity to serve you better in the near future. Sincerely, Benny Wijaya, General Manager
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D***e
icon-Transit
Transit
icon-origin-TRAVELOKA
7.7
/10
Reviewed 2 week(s) ago
Disappointed last time I stayed, the airport transfer schedule was lacking.
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J***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Still the same as 2 years ago, quiet, comfortable, and clean.
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Accommodation's Reply
14 Aug 2025
Dear Valued Guest, We greatly appreciate your comments regarding your visit to Novotel Banjarmasin Airport. It is a pleasure to receive such positive feedback. We are confident that this review will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services and products. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benny Wijaya, General Manager.
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J***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
It is the best option for those who want to be close to the airport but close to the city of Banjarbaru.
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Accommodation's Reply
14 Aug 2025
Dear Valued Guest, We greatly appreciate your comments regarding your visit to Novotel Banjarmasin Airport. It is a pleasure to receive such positive feedback. We are confident that this review will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services and products. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benny Wijaya, General Manager.
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C***l
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Overall, the room, service, internet, and hotel facilities were fine, but I found cockroaches twice in the bathroom. Please pay more attention to bathroom cleanliness, especially ensuring it's free of cockroaches. Thank you.
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Accommodation's Reply
14 Aug 2025
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Novotel Banjarmasin Airport. We regret that your experience did not meet your expectations. Please allow us to extend our sincerest apologies regarding the inconvenience you experienced regarding the discovery of a cockroach in your room, as you have described in this review. This matter has become an important concern for us as the Management of Novotel Banjarmasin Airport, to address and evaluate so that it will not happen again in the future for your comfort and pleasant experience. We appreciate your willingness to share your review with us and we hope that you will give us the opportunity to serve you better in the near future. Sincerely, Benny Wijaya, General Manager.
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Cindylevissq
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
It's very good, keep it up.
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Accommodation's Reply
14 Aug 2025
Dear Mrs. Cindylevissq, We are very grateful for your review of your visit to Novotel Banjarmasin Airport. It is always a pleasure to receive such positive feedback. We are confident that this positive review will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services and products. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benny Wijaya, General Manager.
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L***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Always stay here and it's clean, the service is also friendly, the staff are nice.
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Accommodation's Reply
10 Aug 2025
Dear Valued Guest, We greatly appreciate your review of your stay at Novotel Banjarmasin Airport. It is always a pleasure to receive such positive feedback. We are confident that this review will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benny Wijaya, General Manager
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Allan W.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 3 week(s) ago
Only the location concerns me because it's very far from downtown and although it was beside the airport, it's also about 5-6KM far and nothing (mini mart, resto, etc) in between only main province road. You need to book online transportation because there are no taxi available.
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Accommodation's Reply
08 Aug 2025
Dear Mr. Allan W, We very much appreciate your feedback regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benny Wijaya General Manager
R***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Good service, don't forget to stop by and stay at Novotel
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Accommodation's Reply
10 Aug 2025
Dear Valued Guest, We greatly appreciate your review of your stay at Novotel Banjarmasin Airport. It is always a pleasure to receive such positive feedback. We are confident that this review will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benny Wijaya, General Manager
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Siti C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Every time I go on holiday to Indonesia, my family and I always stay at the Novotel hotel because the place is comfortable, safe, and the staff are friendly.
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Accommodation's Reply
01 Aug 2025
Dear Mrs. Siti C, We very much appreciate your feedback regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benny Wijaya General Manager
F***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
A relaxing place to rest and make children happy to swim in the swimming pool
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Accommodation's Reply
30 Jul 2025
Dear Valued Guest, We greatly appreciate your review of your stay at Novotel Banjarmasin Airport. It is always a pleasure to receive such positive feedback. We are confident that this positive review will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benny Wijaya, General Manager
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A***A
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
The hotel staff was friendly, but the environment around the room and the gardens were littered with fallen leaves, and it seemed like no one was cleaning them until noon. The bathroom also lacked amenities, requiring a phone call to request this and that. There were also no spoons in the minibar for making tea or coffee.
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Accommodation's Reply
28 Jul 2025
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Banjarmasin Airport. We regret that your experience did not meet your expectations; please allow us to extend our sincerest apologies. We assure you that we have taken action to address and prevent future issues. We appreciate you sharing your concerns with us and hope that you will give us the opportunity to serve you better in the near future. Sincerely, Benny Wijaya, General Manager
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A***n
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Very close to the airport... and a comfortable atmosphere, and friendly staff, and clean.
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Accommodation's Reply
24 Jul 2025
Dear Valued Guest, We greatly appreciate your review of your stay at Novotel Banjarmasin Airport. It is always a pleasure to receive such positive feedback. We are confident that this review will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benny Wijaya, General Manager
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Rudhy B. Z.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Very satisfying and very satisfying service
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Accommodation's Reply
24 Jul 2025
Dear Mr. Rudhy B.Z., We are very grateful for your review of your visit to Novotel Banjarmasin Airport. It is always a pleasure to receive such positive feedback. We are confident that this review will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benny Wijaya, General Manager
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Hardi M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The place is comfortable and clean, and you can see airplanes flying close by all the time. Syamsudin Noor Airport is right in front of the Novotel Hotel, making for an incredible view.
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+5
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Accommodation's Reply
24 Jul 2025
Dear Mr. Hardi M, We are very grateful for your review of your visit to Novotel Banjarmasin Airport. It is always a pleasure to receive such positive feedback. We are confident that this positive review will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benny Wijaya, General Manager
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Number of reviews per page
20
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