Monoloog Hotel Pekanbaru

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Overall Ratings & Reviews Monoloog Hotel Pekanbaru

Traveloka (4,845)
Other sources (23)
8.4
Very Good
From 4,845 reviews
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Cleanliness

8.5

Room Comfort

8.4

Meal

7.8

Location

8.6

Service and Facilites

8.3

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Traveler Reviews Monoloog Hotel Pekanbaru

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40
Customer reviews
M***d
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Staycation
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8.2
/10
Reviewed 2 week(s) ago
Hotel in downtown Pekanbaru close to everything
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Accommodation's Reply
13 Nov 2025
Dear Valued Guest, Monolux Hotel Pekanbaru, Warmest Regards! Thank you for choosing our hotel as your accommodation during your visit to Pekanbaru. We look forward to welcoming you back to Pekanbaru again. Best regards, Noor Arifin, Hotel Assistant Manager
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Iis A.
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8.3
/10
Reviewed 2 week(s) ago
The hotel staff was friendly and helpful during the check-in process, the room was comfortable, but too noisy because every activity in the room next to me, I could hear, then very slow in dealing with complaints, I complained about the AC remote control and the slow sink water drain in the morning, but no engine staff came to the room, and also limitations such as there was no telephone in the room so I had to go up and down to the lobby for additional requests etc., then the hairdryer in the room also did not work, a little input might be implemented, such as sticking a WhatsApp number for customer service specifically in the guest room if there is no room telephone service. Thank you
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Accommodation's Reply
08 Nov 2025
Dear Manager of Monolog Hotel Pekanbaru, Sincerely yours, Thank you for choosing our hotel as your accommodation during your visit to Pekanbaru. We apologize for the inconvenience. We will immediately assess and make improvements to prevent this from happening again in the future. We sincerely hope to welcome you back to Pekanbaru in the future. Best regards, Noor Arifin, Assistant Hotel Manager
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H***s
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8.2
/10
Reviewed 3 week(s) ago
Pretty good for a budget hotel, in the middle of town, close to everything, affordable price
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Accommodation's Reply
08 Nov 2025
Dear Valued Guest, Monolux Hotel Pekanbaru, Warmest Regards! Thank you for choosing our hotel as your accommodation during your visit to Pekanbaru. We hope to welcome you back to Pekanbaru again in the future. Best regards, Noor Arifin, Hotel Assistant Manager
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G***s
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5.7
/10
Reviewed 3 week(s) ago
time has flies like a quality room.. so bad..
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Accommodation's Reply
08 Nov 2025
Dear Valued Guest, Warmest regards, Monolog Hotel Pekanbaru! Thank you for choosing our hotel as your accommodation during your visit to Pekanbaru. We sincerely apologize for any inconvenience this may have caused you. We will immediately assess and make improvements to prevent this from happening again in the future. We sincerely hope to welcome you back to Pekanbaru in the future. Best regards, Noor Arifin, Hotel Assistant Manager
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Verified Traveler
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8.4
/10
Reviewed 4 week(s) ago
AC cant adjustable. remote only on, cant off. door room bad.
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Accommodation's Reply
29 Oct 2025
Dear Valued Guest, Warmest regards, Monolog Hotel Pekanbaru! Thank you for choosing our hotel as your accommodation during your visit to Pekanbaru. We sincerely apologize for any inconvenience this may have caused you. We will immediately assess and make improvements to prevent this from happening again in the future. We sincerely hope to welcome you back to Pekanbaru in the future. Best regards, Noor Arifin, Hotel Assistant Manager
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M***d
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Staycation
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9.1
/10
Reviewed 5 week(s) ago
Comfortable, according to the price.. Great
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Accommodation's Reply
21 Oct 2025
Dear Valued Guest, Monolog Hotel Pekanbaru would like to extend our warmest wishes to you! Thank you for choosing our hotel during your stay in Pekanbaru. We look forward to welcoming you back again on your next visit to Pekanbaru. Thank you! Nur Alipin, Hotel Assistant Manager
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S***o
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5.6
/10
Reviewed 5 week(s) ago
The work table in the room was removed, the towels took a long time to arrive,
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Accommodation's Reply
21 Oct 2025
Dear Valued Guest, Monoku Hotel Pekanbaru wishes you the best! Thank you for choosing to stay with us during your stay in Pekanbaru. We apologize for any inconvenience this may have caused. We will investigate and make improvements immediately to prevent this from happening again. We look forward to welcoming you back to Pekanbaru again. Thank you! Nur Alipin, Hotel Assistant Manager
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a***s
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9.1
/10
Reviewed 6 week(s) ago
comfortable ..
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1 people find it helpful
Accommodation's Reply
21 Oct 2025
Dear Valued Guest, Monolux Hotel Pekanbaru, Warmest Regards! Thank you for choosing our hotel as your accommodation during your visit to Pekanbaru. We look forward to welcoming you back to Pekanbaru again. Best regards, Noor Arifin, Hotel Assistant Manager
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Verified Traveler
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9.7
/10
Reviewed 7 week(s) ago
Good hotel, strategic location in the city center, clean rooms, only the AC is noisy.
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Accommodation's Reply
11 Oct 2025
Dear Sir/Madam, Warm greetings from Monoloog Hotel Pekanbaru! Thank you for choosing our hotel as your accommodation during your visit to Pekanbaru. We look forward to your next visit to Pekanbaru. Sincerely, Nur Arifin, Assistant Hotel Manager
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S***a
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8.5
/10
Reviewed 10 week(s) ago
For breakfast, only rice and tea/coffee are available. You have to ask the barista for coffee or tea first. The barista at 7:30 was still busy putting on makeup, and when you asked for coffee or tea, he seemed to dislike it. Everything that was prepared, including serving cups, made a loud noise as if they were thrown because they didn't like having their makeup schedule interrupted. Apart from that, staying at Monoloog was very impressive, only the food and barista made it less comfortable.
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1 people find it helpful
Accommodation's Reply
16 Sep 2025
Dear Sir/Madam, Warm greetings from Monoloog Hotel Pekanbaru! Thank you for choosing our hotel as your accommodation during your visit to Pekanbaru. We apologize for the inconvenience. We will immediately evaluate and make improvements to prevent similar incidents from occurring in the future. We look forward to your future visit to Pekanbaru. Sincerely, Nur Arifin, Assistant Hotel Manager
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I***o
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Staycation
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9.7
/10
Reviewed 11 week(s) ago
Fast check-in process, friendly staff, ample parking, easy access
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Accommodation's Reply
09 Sep 2025
Dear Sir/Madam, Warm greetings from Monoloog Hotel Pekanbaru! Thank you for choosing our hotel as your accommodation during your visit to Pekanbaru. We look forward to welcoming you back to Pekanbaru in the future. Sincerely, Nur Arifin, Assistant Hotel Manager.
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I***o
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Staycation
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10.0
/10
Reviewed 11 week(s) ago
Comfortable, clean place, close to shopping and culinary centers.
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Accommodation's Reply
09 Sep 2025
Dear Sir/Madam, Warm greetings from Monoloog Hotel Pekanbaru! Thank you for choosing our hotel as your accommodation during your visit to Pekanbaru. We look forward to welcoming you back to Pekanbaru in the future. Sincerely, Nur Arifin, Assistant Hotel Manager.
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Roy F. G. S.
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8.4
/10
Reviewed 12 week(s) ago
My first stay here had no expectations, but I ended up liking it. The second time I stayed here, the bedsheets, pillowcases, and towels weren't very clean, and they could be improved.
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1 people find it helpful
Accommodation's Reply
09 Sep 2025
Dear Mr./Ms. Roy, Warm greetings from Monoloog Hotel Pekanbaru! Thank you for choosing our hotel as your accommodation during your visit to Pekanbaru. We look forward to welcoming you back to Pekanbaru in the future. Sincerely, Nur Arifin, Assistant Hotel Manager.
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S***i
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6.8
/10
Reviewed 14 week(s) ago
The sheets and pillowcases looked like they hadn't been changed. My motorcycle mirror was broken in the parking lot, and my report was ignored. There was no further confirmation.
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1 people find it helpful
Accommodation's Reply
22 Aug 2025
Dear Sir/Madam, Warm greetings from Monoloog Hotel Pekanbaru! Thank you for choosing our hotel as your accommodation during your visit to Pekanbaru. We apologize for the inconvenience. We will immediately evaluate and make improvements to prevent similar incidents from happening in the future. We look forward to your future visit to Pekanbaru. Sincerely, Nur Arifin, Asst. Hotel Manager
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e***a
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8.8
/10
Reviewed 14 week(s) ago
The hotel is close to the city center and shopping centers, and close to the An Nur Grand Mosque. The hotel is clean.
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Accommodation's Reply
22 Aug 2025
Dear Sir/Madam, Warm greetings from Monoloog Hotel Pekanbaru! Thank you for choosing our hotel as your accommodation during your visit to Pekanbaru. We look forward to welcoming you back to Pekanbaru in the future. Sincerely, Nur Arifin, Assistant Hotel Manager
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e***a
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8.8
/10
Reviewed 17 week(s) ago
It's really good for stopping in Pekanbaru, the city center is also convenient, easy access everywhere, the staff are also friendly, only the bathroom sink is clogged
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2 people find it helpful
Accommodation's Reply
26 Jul 2025
Dear Sir/Madam, Warmest Greetings from Monoloog Hotel Pekanbaru! Thank you for choosing our hotel as your accommodation during your visit to Pekanbaru. We look forward to welcoming you back to Pekanbaru in the future. Sincerely, Nur Arifin, Assistant Hotel Manager.
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Nurul P. 1.
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9.7
/10
Reviewed 18 week(s) ago
At that price, it is highly recommended to stay here.
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Accommodation's Reply
26 Jul 2025
Dear Ms. Nurul, Warm greetings from Monoloog Hotel Pekanbaru! Thank you for choosing our hotel as your accommodation during your visit to Pekanbaru. We look forward to welcoming you back to Pekanbaru in the future. Sincerely, Nur Arifin, Assistant Hotel Manager.
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I***A
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Leisure
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8.1
/10
Reviewed 19 week(s) ago
Overall it's good, but please pay attention to the cleanliness of the toilet.
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Accommodation's Reply
17 Jul 2025
Dear Sir/Madam, Warmest Greetings from Monoloog Hotel Pekanbaru! Thank you for choosing our hotel as your accommodation during your visit to Pekanbaru. We look forward to welcoming you back to Pekanbaru in the future. Sincerely, Nur Arifin, Assistant Hotel Manager.
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L***a
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8.5
/10
Reviewed 19 week(s) ago
I recommend this hotel, it's cheap and good, the service is good
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Accommodation's Reply
17 Jul 2025
Dear Sir/Madam, Warmest Greetings from Monoloog Hotel Pekanbaru! Thank you for choosing our hotel as your accommodation during your visit to Pekanbaru. We look forward to welcoming you back to Pekanbaru in the future. Sincerely, Nur Arifin, Assistant Hotel Manager.
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L***a
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8.5
/10
Reviewed 19 week(s) ago
Cheap, comfortable, clean hotel, friendly and great staff
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Accommodation's Reply
17 Jul 2025
Dear Sir/Madam, Warmest Greetings from Monoloog Hotel Pekanbaru! Thank you for choosing our hotel as your accommodation during your visit to Pekanbaru. We look forward to welcoming you back to Pekanbaru in the future. Sincerely, Nur Arifin, Assistant Hotel Manager.
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Number of reviews per page
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