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Explore ibis Styles Jakarta Airport

Traveloka (4,105)

Other sources (812)

8.4

Very Good

From 4,105 reviews

Provided by travelers on

Cleanliness

8.5

Room Comfort

8.4

Meal

8.2

Location

8.7

Service and Facilites

8.4

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Accessibility (50)

Staff Friendliness (45)

Ambiance (39)

Bedroom (39)

Bathroom (34)

Room Space (32)

Hotel Area (32)

Check-in/out Time (29)

Soundproof (28)

Taste (27)

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Traveler Reviews ibis Styles Jakarta Airport

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Customer reviews

Bagus S.

Business

8.5

/10

Reviewed 6 day(s) ago

Best hotel for transit before morning flight

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T***a

Transit

8.8

/10

Reviewed 1 week(s) ago

Top hotel, nearby airport, clean rooms, good service at the reception desk

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G***t

Transit

8.5

/10

Reviewed 2 week(s) ago

It's quite comfortable for a hotel close to the airport. However, the bathroom area is open-plan... which can be confusing if you're staying with friends.

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L***y

10.0

/10

Reviewed 3 week(s) ago

Thank you because it is very comfortable and a really nice place to sleep here.

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Hardy j. T.

8.4

/10

Reviewed 3 week(s) ago

Good place to stay if you have an early flight.

2 people find it helpful

H***o

8.5

/10

Reviewed 4 week(s) ago

Good place, take me back here, please.

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Accommodation's Reply

02 Sep 2025

Thank you for your kind words! We’re delighted to hear that you enjoyed your stay and would love to welcome you back anytime. Warm regards, Ulil AZMI - General Manager

R***i

Leisure

10.0

/10

Reviewed 5 week(s) ago

Attractive and strategic, and easily accessible from the airport so there is no fear of being late.

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1 people find it helpful

R***i

Leisure

10.0

/10

Reviewed 5 week(s) ago

okay and very pleasant, close to the airport and strategic location

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s***n

10.0

/10

Reviewed 6 week(s) ago

Thank God, with the friendliness of the employees, it was a pleasure to stay at the Ibis hotel.

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Maree M.

Transit

9.3

/10

Reviewed 6 week(s) ago

Nice and close to the airport and offer airport shuttle service.

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S***n

8.8

/10

Reviewed 6 week(s) ago

The staff was friendly. Suggestion: hotel slippers should be provided. Thank you for your wonderful stay.

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1 people find it helpful

Linda H.

Transit

8.5

/10

Reviewed 6 week(s) ago

The hotel staff was very friendly and helpful. The room, bed, water heater, washbasin, and bathroom were all perfect and clean.

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P***o

8.7

/10

Reviewed 7 week(s) ago

It's difficult to order room service food because you have to pay cash, which is a hassle.

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2 people find it helpful

Accommodation's Reply

11 Aug 2025

Dear Guest, Thank you for your feedback. We apologize for the inconvenience caused by cash-only room service. We will consider this feedback for future service improvements, allowing guests to order food more conveniently. We look forward to welcoming you back for an even more comfortable experience. Ulil Azmi – General Manager

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Ridho A. L.

8.5

/10

Reviewed 7 week(s) ago

If you want to use the shuttle bus to the airport, don't forget to register first.

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1 people find it helpful

Accommodation's Reply

11 Aug 2025

Dear Ridho A. L., Thank you for your feedback. We greatly appreciate your sharing this information with other guests. That's right, to use the shuttle bus service to the airport, guests are expected to register in advance so we can arrange their departure schedule accordingly. We look forward to welcoming you back. Warm regards, Ulil Azmi – General Manager

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R***a

Business

8.5

/10

Reviewed 9 week(s) ago

Friendly hotel staff, clean rooms close to the airport

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Accommodation's Reply

02 Sep 2025

Thank you for sharing your experience! We're delighted to hear that you enjoyed the friendliness of our staff, the cleanliness of our rooms, and our convenient location near the airport. We look forward to welcoming you back on your next visit. Best regards, Ulil AZMI - General Manager

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Y***i

Transit

8.8

/10

Reviewed 9 week(s) ago

there is a shuttle service from and to the airport with a schedule that is quite okay and on time in my opinion. the room is comfortable and clean, but after midnight there is a noisy sound like someone turning on a coconut grater machine, not only once but repeatedly every 30 minutes-1 hour, quite disturbing because I keep waking up.

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3 people find it helpful

Accommodation's Reply

02 Sep 2025

Dear Guest, Thank you for sharing your experience at our hotel. We are pleased to know that the airport shuttle service and room cleanliness met your expectations. We apologize for the inconvenience you experienced regarding the noise at night. Your feedback is very valuable, and we will follow up with our technical team to minimize similar incidents in the future. We look forward to welcoming you back for a more comfortable stay. Best regards, Ulil AZMI - General Manager

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Samsul B.

8.5

/10

Reviewed 10 week(s) ago

good hotel, but they didn’t refill the bath soap

1 people find it helpful

Accommodation's Reply

02 Sep 2025

Dear Samsul B, Thank you for your feedback and for choosing our hotel. We sincerely apologize for the inconvenience regarding the bath soap refill. Your comments have been shared with our housekeeping team to ensure this does not happen again. We truly appreciate your input and hope to have the chance to welcome you back for an even better experience. Regards, Ulil AZMI - General Manager

W***m

Transit

9.4

/10

Reviewed 11 week(s) ago

I stayed at this hotel because I needed to catch an early morning flight. The hotel is really nice and it has facilities like a swimming pool, gym, and restaurant. The hotel service is also quite good. Recommended for travelers who want to catch their flight.

1 people find it helpful