ibis Styles Jakarta Airport

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Overall Ratings & Reviews ibis Styles Jakarta Airport

Traveloka (5,366)
Other sources (869)
8.4
Very Good
From 5,366 reviews
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Cleanliness

8.5

Room Comfort

8.4

Meal

8.2

Location

8.7

Service and Facilites

8.4

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Accessibility (79)
Staff Friendliness (71)
Ambiance (64)
Bedroom (64)
Bathroom (52)
Hotel Area (52)
Room Space (51)
Taste (50)
Check-in/out Time (46)
Variety (46)
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Traveler Reviews ibis Styles Jakarta Airport

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Customer reviews
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Gita M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
When there is work, Ibis Styles shortens the time if you have to tektok Soetta Airport quickly.
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Accommodation's Reply
19 Jun 2026
Dear Mr. Kita M., Thank you very much for your review and compliments! We are delighted to know that ibis Styles Jakarta Airport was the right choice for your business travel needs. Our location near Soekarno-Hatta Airport and direct access from the hotel minimized travel time, allowing you to efficiently and punctually handle your business matters. Thank you for choosing us as your guest, and we hope to welcome you back in the future. Sincerely, Ulil Azmi - General Manager
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Firnandes
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10.0
/10
Reviewed 4 week(s) ago
Close to Soekarno Hatta Airport, there is a shuttle bus that is on time... great.
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H***h
icon-origin-TRAVELOKA
8.9
/10
Reviewed 4 week(s) ago
Upon check-in/out, the staff were very friendly. This is a great hotel to stay in if you want to be close to CGK. You can use the free shuttle from the hotel to the airport (there are certain times). You can also request a taxi, but it will cost you 60,000 Rupiah. (-) The room I booked didn't come with hotel slippers, and the towels provided were a little lacking in scent.
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Donna V.
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Staycation
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8.5
/10
Reviewed 6 week(s) ago
The staff is friendly, I like the room and the food.
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Sri P. B.
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8.5
/10
Reviewed 6 week(s) ago
Staff are friendly and very helpful. Food was great, and the location is very convenient for travelers.
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Tri H.
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8.5
/10
Reviewed 6 week(s) ago
The lighting in the room is dim, and should be improved as it's not ideal for reading. It can be a bit irritating for guests over 45. The airport is incredibly close, right on the toll road, making it convenient and shortening the journey time to the airport (maximum 5 minutes).
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R***a
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Business
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9.4
/10
Reviewed 6 week(s) ago
The hotel is comfortable, suitable for a staycation to stay before or after from the airport.
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S***i
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Transit
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10.0
/10
Reviewed 8 week(s) ago
The staff are friendly, thank you
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D***a
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9.7
/10
Reviewed 8 week(s) ago
Staying at Ibis Styles is very comfortable, close to Soekarno-Hatta Airport, so you don't have to worry about catching a flight. The service is excellent and friendly, and it definitely makes you want to come back again.
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1 people find it helpful
Accommodation's Reply
19 Jun 2026
Dear Valued Guest, Thank you so much for this impressive and encouraging review! We are delighted to hear that you felt comfortable and relaxed during your stay at Ibis Styles Jakarta Airport due to our convenient location near Soekarno-Hatta Airport. Your compliments on our service and the friendliness of our team are a source of pride and encouragement for us. Hearing that you always wish to return to our hotel is the greatest achievement for all of our staff. We will continue to strive to maintain the quality of our service and comfort so that every visit is a memorable experience. We sincerely hope to welcome you back again in the future. Thank you very much! 🙏✨ Sincerely, Ulil Azmi - General Manager
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D***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Nice hotel for waiting for the flight, prices are stable, maybe it will be good when the hotel has free airport transport 😌
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Accommodation's Reply
19 Jun 2026
Dear Valued guest, Thank you so much for your feedback! We really appreciate you taking the time to share your experience with us. Just to let you know — we actually do provide free airport shuttle service for our guests! We are sorry this information wasn’t clear or available to you during your stay, and we will make sure to improve how we share this detail so no one misses it in the future. We hope you’ll give us another chance to welcome you back, so you can enjoy this convenient service on your next trip. Thank you again! ✈️🙏 Regards, Ulil AZMI - General Manager
I***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Thanks for Ibis Style Airport for hospitality. Success for us
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Accommodation's Reply
19 Jun 2026
Dear Valued Guest, Thank you very much for your kind words and appreciation! It is a great pleasure for the entire team at Ibis Styles Airport to be able to provide you with warm hospitality and a comfortable stay. We are truly grateful for your good wishes and support. We also wish you continued success, good health, and happiness always. We hope to have the opportunity to welcome you back again in the near future. Warm regards! 🙏✨ Ulil AZMI - General Manager
F***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Nice and friendly, easy to access
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Accommodation's Reply
19 Jun 2026
Thank you so much for your positive review! We are delighted that you were satisfied with the friendliness of our team and your comfortable stay at our hotel. This is a source of pride and encouragement for all our staff to continue maintaining the quality of service and comfort for all our guests. We hope to welcome you back again on your next visit. Thank you very much! 🙏✨ Sincerely, Ulil Azmi - General Manager
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A***a
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Leisure
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8.5
/10
Reviewed 10 week(s) ago
Thank you for a nice stay at Ibis Hotel Near Airport Soetta
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Accommodation's Reply
19 Jun 2026
Dear valued guest, Thank you so much for choosing Ibis Hotel Near Airport Soetta and for your lovely review! Your kind words mean a lot to our entire team. We always strive to make every stay pleasant and comfortable, and we are happy we could meet your expectations. We look forward to welcoming you again in the future. Best wishes! ✈️🏨 Warm regards, Ulil AZMI - General Manager
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Said H.
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Transit
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10.0
/10
Reviewed 11 week(s) ago
Alhamdulillah, this is our second stay here. Five-star service ⭐️⭐️⭐️⭐️⭐️. The staff is friendly, informative, and responsive. The rooms and hotel area are clean. Awesome.
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Accommodation's Reply
19 Jun 2026
Dear Mr. Said E.H., Thank you very much for your review and your continued trust in us. We are grateful and delighted to hear that you were satisfied with our services and facilities. Your compliments regarding the friendly service, teamwork, and the cleanliness of the rooms and hotel environment are a source of pride and motivation for us to continue maintaining and improving the quality of our services. We hope to welcome you and your family back again in the future. See you soon! 🙏✨ Sincerely, Ulil Azmi - General Manager
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J***o
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8.8
/10
Reviewed 11 week(s) ago
Friendly hotel staff, close to city center
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Accommodation's Reply
19 Jun 2026
Dear Valued Guest, Thank you very much for your positive review! We are delighted that you were impressed with the friendly service from our hotel staff and the convenient location near the city center. We hope to welcome you back again and provide you with an even more memorable experience. Please feel free to invite your friends to try staying with us! Sincerely, Ulil Azmi - General Manager
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S***y
icon-Transit
Transit
icon-origin-TRAVELOKA
8.1
/10
Reviewed 12 week(s) ago
The staff service was good, but the lighting in the room seemed to be dim, and there were no bottled drinks provided in the room, so at night we had to go to the corridor to fill up our drinks from the dispenser, which was very inefficient for the price of the room.
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Accommodation's Reply
19 Jun 2026
Dear Valued Guest, Thank you for your valuable review and feedback. We are pleased to hear that you were satisfied with our staff's service. However, we apologize for any inconvenience you experienced regarding the lighting in your room and the bottled beverages. We will investigate this matter immediately to improve the comfort of all our guests in the future. We appreciate your feedback and hope to welcome you back again with an even better experience. Sincerely, Ulil Azmi - General Manager
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Linda H.
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Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
It’s a good place to stay as a family, and it’s very near the airport.
1 people find it helpful
Accommodation's Reply
16 Mar 2026
Dear Bu Linda, We very much appreciate your comments regarding your last current stay at the ibis Styles Jakarta Airport. It is always a pleasure to see your nice word and trust on us . I will share your comments with our team in my management Morning Briefing. I am sure that this feedback will serve as an encouragement to all of our talent as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ulil AZMI General Manager
L***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Clean room and bathroom. Friendly staff.
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Accommodation's Reply
11 Mar 2026
Dear Valued Guest, Thank you for your kind feedback. We are delighted to hear that you enjoyed the cleanliness of the room and bathroom, as well as the friendliness of our team. Your comments mean a lot to us. We look forward to welcoming you again soon at Ibis styles Jakarta Airport Cheers, Ulil AZMI General Manager
V***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
The staff was friendly, the air conditioning, TV, and water heater worked well, it was clean, comfortable, and the check-in and check-out process was super easy. The breakfast menu was very varied and delicious! Thank you so much!
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Accommodation's Reply
11 Mar 2026
Dear Valued Guest, Thank you so much for your wonderful feedback. We’re delighted to hear that you enjoyed our friendly staff, the cleanliness and comfort of the room, as well as the well-functioning AC, TV, and water heater. We’re also happy to know that the check-in and check-out process was easy, and that you liked the variety and taste of our breakfast. Your kind words truly mean a lot to our team. We look forward to welcoming you again soon. Kind regards, Ulil AZMI General Manager
Eva T. S. B.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
Staying with family at this hotel is a real treat because of its central location. Traveling to Pantai Indah Kapuk or BSD City is easily accessible thanks to its proximity to the toll road. So, it's very strategically located... Highly recommended!
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Accommodation's Reply
11 Mar 2026
Dear Bu Eva, Thank you so much for your wonderful review. We’re truly happy to hear that you and your family had an enjoyable stay with us. It’s great to know that you found our location convenient and strategic, with easy access to the toll road and close to areas like Pantai Indah Kapuk and BSD City. We’re also delighted that this made your trip more comfortable and enjoyable. Your recommendation means a lot to us, e-WOM is great influencer now, appreciate for it Bu Eva, and we truly look forward to welcoming you and your family again on your next visit. Kind regards, Ulil AZMI General Manager
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