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1O1 URBAN Jakarta Kelapa Gading

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Overall Ratings & Reviews 1O1 URBAN Jakarta Kelapa Gading

Traveloka (15,646)

Other sources (58)

8.7

Very Good

From 15,646 reviews

Provided by travelers on

Cleanliness

8.8

Room Comfort

8.8

Meal

8.7

Location

8.9

Service and Facilites

8.8

People often mention about 1O1 URBAN Jakarta Kelapa Gading

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Staff Friendliness (1275)

Bedroom (1211)

Ambiance (1175)

Hotel Area (1164)

Accessibility (1131)

Room Space (1116)

Bathroom (1111)

Distance to City Center (1072)

Surroundings (1061)

Family Friendly (1034)

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Traveler Reviews 1O1 URBAN Jakarta Kelapa Gading

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Customer reviews

ajat s.

Transit

10.0

/10

Reviewed 4 day(s) ago

Hotel very clean and comfortable, Winda from reception was helpful and friendly

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E***a

Staycation

10.0

/10

Reviewed 4 day(s) ago

The hotel is nice, the service is friendly, assisted by the receptionist, Kak Winda.

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Nensiati

Staycation

10.0

/10

Reviewed 4 day(s) ago

The service staff were friendly, but when I stayed next door, the people were really noisy chatting so it really disturbed my rest time, but everything was really okay... I was satisfied.

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Kapistrano Y.

10.0

/10

Reviewed 4 day(s) ago

The check out process was assisted by Rahma

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Accommodation's Reply

14 Jan 2026

Dear Ms. Capistrano Y., Thank you for your positive review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Ledia Selfie, Hotel Manager

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J***a

10.0

/10

Reviewed 4 day(s) ago

The good quality checkout process was assisted by Kak Rahma

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Accommodation's Reply

14 Jan 2026

Dear J*a, Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Ledya Shelfy, Hotel Manager

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abu u. b.

Business

10.0

/10

Reviewed 4 day(s) ago

Good service, delicious breakfast. Friendly staff, Ms. Rahma.

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Accommodation's Reply

14 Jan 2026

Dear Mr. Abu U. B., Thank you for your positive review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Ledya Shelfy, Hotel Manager

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Febry P.

8.5

/10

Reviewed 5 day(s) ago

I had a pleasant staycation at this hotel. The room was clean and quiet, and the check-out process was quick, assisted by Ms. Rahma.

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Accommodation's Reply

14 Jan 2026

Dear Febry P., Thank you for your kind words about our hotel. We are glad you had a great time. We look forward to seeing you again soon. Sincerely, Ledya Shelfy, Hotel Manager

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N***a

Leisure

9.4

/10

Reviewed 5 day(s) ago

Rahma's service is very good😍🥰

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Accommodation's Reply

14 Jan 2026

Dear Ms. N*a, Thank you for your positive review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Ledya Shelfy, Hotel Manager

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Rizki P.

Business

8.8

/10

Reviewed 5 day(s) ago

Very comfortable, clean, and fragrant. Just a suggestion to pay attention to the fine dust around the mattress to prevent customers who suffer from asthma, like my husband. Overall, good, thank you 🙏

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Accommodation's Reply

14 Jan 2026

Dear Rizki P., thank you for your kind words about our hotel. We are glad you had a comfortable stay. We look forward to seeing you again soon. Thank you. Sincerely, Ledya Shelfie, Hotel Manager

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A***a

Business

8.8

/10

Reviewed 6 day(s) ago

Friendly service during check in and check out with staff Mba Rahma, the place is very comfortable and clean.

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Accommodation's Reply

14 Jan 2026

Dear Ms./Mrs. A*a, Thank you for your positive review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Ladya Selfie, Hotel Manager

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Asep M. R.

10.0

/10

Reviewed 6 day(s) ago

thanks for yuuki

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Accommodation's Reply

14 Jan 2026

Dear Ms./Mrs. Asep M.R., Thank you for your positive review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Ledia Selfie, Hotel Manager

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sarrah f.

10.0

/10

Reviewed 6 day(s) ago

Thanks, Kak Yuki, the service is okay.

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Accommodation's Reply

14 Jan 2026

Dear Ms. Sarrah F., Thank you for your wonderful review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Ledya Shelfy, Hotel Manager

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Jeffry

10.0

/10

Reviewed 1 week(s) ago

Thanks, Yuki, for your service.

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Accommodation's Reply

14 Jan 2026

Dear Mr. Jeffrey, Thank you for your positive review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Ledia Selfie, Hotel Manager

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Kurniawan A. u.

10.0

/10

Reviewed 1 week(s) ago

Got a free upgrade, yayy! Amazinggg

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Accommodation's Reply

14 Jan 2026

Dear Ms. Kurniawan A. U., Thank you for your positive review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Ledya Shelfy, Hotel Manager

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Jhonneko

Staycation

10.0

/10

Reviewed 1 week(s) ago

kamar nyaman and always good service from Reception mba belinda

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Accommodation's Reply

14 Jan 2026

Dear Jhonneko, Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Ledya Shelfy, Hotel Manager

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h***m

Business

10.0

/10

Reviewed 1 week(s) ago

Worth it, location strategic, it's overall good.

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Accommodation's Reply

09 Jan 2026

Dear Mr / Mrs h**m, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ledya Shelfy Hotel Manager

Verified Traveler

10.0

/10

Reviewed 1 week(s) ago

Fast check-in, friendly, professional staff. Thank you.

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Accommodation's Reply

07 Jan 2026

Dear G*t, thank you for your kind words about our hotel. We are glad you had a great time. We look forward to seeing you again soon. Thank you. Sincerely, Redya Shelpi, Hotel Manager

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Verified Traveler

Business

8.2

/10

Reviewed 1 week(s) ago

Everything is just okay. The location is quite close to MOI, Mal Kelapa Gading, and other business centers.

1 people find it helpful

Accommodation's Reply

07 Jan 2026

Dear Mrs / Mr G**t, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ledya Shelfy Hotel Manager

Praditha R.

Leisure

10.0

/10

Reviewed 1 week(s) ago

Check in was assisted by Mba Rahma. Thank you for your help 🤍

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Accommodation's Reply

09 Jan 2026

Dear Ms. Pradittha R., Thank you for your positive review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Ledya Selfie, Hotel Manager

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Clarissa A.

Staycation

10.0

/10

Reviewed 1 week(s) ago

First time staying here.. Friendly staff.. Sis Jasmine

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Accommodation's Reply

09 Jan 2026

Dear Clarissa A., Thank you for your kind words about our hotel. We are glad you had a comfortable stay. We look forward to seeing you again soon. Sincerely, Ledya Shelfie, Hotel Manager

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