The Sakala Resort Bali - All Suites

Explore The Sakala Resort Bali - All Suites
8.5
Very Good
From 980 reviews
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Cleanliness

8.6

Room Comfort

8.7

Meal

8.3

Location

8.4

Service and Facilites

8.5

People often mention about The Sakala Resort Bali - All Suites
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Room Space (15)
Bedroom (14)
Variety (13)
Family Friendly (12)
Ambiance (12)
Bathroom (12)
Surroundings (11)
Staff Friendliness (11)
Hotel Area (11)
Wifi (9)
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Traveler Reviews The Sakala Resort Bali - All Suites

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Customer reviews
Zahra H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
When we first arrived, we got a small room, and the water didn't come in until 10 PM, so we were moved. They asked for the room to be cleaned, but the towels weren't replaced even though they were already on the tiles. It's nice, even though this is a luxury hotel, but why is there so little attention? The pool is dirty, is it because it's too big? But the staff are all friendly and quick, and the food is delicious.
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A***f
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Leisure
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9.7
/10
Reviewed 9 week(s) ago
My first visit was amazing. The hotel is large and all the staff are friendly. Even though it wasn't check-in time yet, we tried out the facilities and everything was fine. I felt like just one day wasn't enough; I'd stay at least two. If I have the money, I'll come back again.
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Marjoana B. H.
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10.0
/10
Reviewed 9 week(s) ago
The best, it'll be our next stop! The hotel is seven stars, worth the price. A delightful Nyepi experience.
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1 people find it helpful
s***s
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Leisure
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10.0
/10
Reviewed 19 week(s) ago
Close to Tanjung Benoa games
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s***s
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Leisure
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10.0
/10
Reviewed 19 week(s) ago
Close to Tanjung Benoa games
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Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 21 week(s) ago
ive been here twice n ill definitely come again
+5
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Verified Traveler
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Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 22 week(s) ago
The guest experience manager is friendly 👍
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Moch I.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 23 week(s) ago
When we first arrived, as soon as we exited the elevator, there were tons of cement footprints scattered along the corridor, coming from several rooms that were probably being renovated. And this incident persisted until the next day, the corridor floor was not cleaned, even though we were escorted to our room by the receptionist, and of course she also saw this. Are they really just indifferent fellow hotel staff, not coordinating with other departments if there is something wrong or sees something very dirty to immediately clean it for the comfort of the guests? I occupied room 111, and room 112 was one of the rooms that was being renovated, so every time we left the room, we would pass in front of room 112, which was in front of the room and along the corridor was very dirty with cement footprints. It's a bit funny, even though this is a five-star hotel. I didn't have time to take a photo of this incident because we were trying to understand and didn't want to write a review just because of it. But the next surprising incident that ultimately led me to write a review was: the next day, while relaxing on the sofa, my hand felt itchy, and to my surprise, there was a lot of rat droppings scattered all over the sofa... Oh my gosh, a five-star hotel could still experience something like this. I'M SAD...
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Agustian T.
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9.7
/10
Reviewed 30 week(s) ago
💯 Even though we only stayed one night, we felt very comfortable with the atmosphere, facilities, and the warm welcome from the entire staff at The Sakala Resort Bali. The rooms were spacious, clean, and comfortable. The activities for the kids were very adequate, and the pool and beach area were clean. It's hard to describe in long sentences. In short, this hotel was perfect for us. Thank you, The Sakala Resort Bali.
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Accommodation's Reply
24 Oct 2025
Thank you for your warm review, Agustian! We are glad that you and your family felt comfortable and impressed with the atmosphere, facilities, and service from our team, even if it was just for one night. This positive feedback means a lot to us and encourages us to continue providing the best experience to our guests. 🙂🙏🏻 We sincerely hope to welcome you back to The Sakala Resort Bali on your next visit. Best regards, The Sakala Resort Bali Team
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L***a
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Staycation
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8.8
/10
Reviewed 39 week(s) ago
Super family friendly.. Nice resort. We were 2A 1 kid 9 years old, the room was a large suite with a deluxe price. There is a kids club, you can look after the kids, my son can play PS4, really enjoyed it.. The beach club hotel is just across, the food is delicious and the location is strategic in Tanjung Benoa, right and left you can play watersports. We really enjoyed it. The spa at the hotel is really cool, the therapists are good, the room is comfortable and clean.
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E***a
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Leisure
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6.3
/10
Reviewed 40 week(s) ago
The room was spacious, the pool and kids’ club were enjoyable, and breakfast had a good variety, though the taste was average. However, our stay was overshadowed by poor service: a serious leak in the bathroom ceiling on the first night and an unpleasant check-out experience, where we were wrongly charged and treated rudely by a receptionist. Thankfully, the manager handled the issue professionally, but overall, the negative service experience outweighed the positives.
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3 people find it helpful
Oktovianus D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 40 week(s) ago
The hotel is recommended. It is nearby the beach area and water sport activities. There are 2 pools, a family hotel with friendly staff.
2 people find it helpful
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Raditya
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 85 week(s) ago
The hotel and facilities are good. It's just that the beach is too crowded with boats for water sports activities, and you have to cross the road to get to the road, so the hotel is not directly on the beach.
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8 people find it helpful
Accommodation's Reply
08 Oct 2024
Thank you for your review! 😊 We understand that the beach location may not be entirely up to your expectations. However, we would like to point out that our hotel layout is similar to many other hotels in Bali, including in the Kuta area, where there is a road between the rooms and the beach. However, we do have a great *beach club* where you can relax and enjoy the beach atmosphere. 🏖 Yes, the beach in front of the hotel is busy with water sports activities, which are very popular in this area, but we hope that our facilities can provide a pleasant experience nonetheless. Thank you again, and we look forward to welcoming you back! 🌴.
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T***w
icon-Business
Business
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8.4
/10
Reviewed 88 week(s) ago
Overall it was satisfactory. Only the new booked rooms were all available after 19:00, only 1 was available when we arrived at 17:00.
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Accommodation's Reply
20 Sep 2024
Thank you very much for your review and also for your patience! 😊 We are glad to hear that you were generally satisfied with your stay at Sakala Resort. However, we sincerely apologize for the delay in preparing your room reservation. We understand how important your comfort is, and we will do our best to ensure this does not happen again in the future. 🙏. We hope to welcome you back with a more perfect experience on your next visit! 🌟 Thank you again for your understanding and see you again in the future! 😊.
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c***i
icon-Leisure
Leisure
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8.0
/10
Reviewed 95 week(s) ago
Many corners of the bathroom are dirty. Cleaning is not detailed. The coffee machine on the 1st floor is broken. Very unpleasant breakfast. Too many people. Become one with hotel guests. Even though in the advertisement, the villa gets separate breakfast. The types of food are very less varied. And the food available is very ordinary.
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6 people find it helpful
Accommodation's Reply
09 Aug 2024
Thank you for sharing your feedback with us. We sincerely apologize for the issues you experienced during your stay, particularly regarding the cleanliness of the bathroom. This is certainly not the level of service we would like to have, and we will review with our housekeeping department what happened in your room, as we usually receive a lot of positive feedback regarding cleanliness. We appreciate that you brought to our attention the broken coffee machine; it was not dispensing enough water and needed to be serviced. Regarding breakfast, this is a very high occupancy period, so we encourage guests to consider the traffic flow signs that we have displayed in several areas of the hotel, so that guests know when the quieter times are and can enjoy breakfast more leisurely. Regarding the food variety, please let us know what items you would like to see… as we have a very large selection of Indonesian and Western dishes, and we are constantly adding more items based on constructive feedback from our guests. We understand how important all of these aspects are to our guests, and we will work hard to improve these areas. Please know that we value your feedback and hope that you will give us another chance to show you the true quality of our service. If you decide to return, we will be happy to personally ensure that your stay was wonderful. 🌟.
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D***h
icon-Leisure
Leisure
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10.0
/10
Reviewed 96 week(s) ago
Very comfortable, and the location is very close to watersport. BEST!
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2 people find it helpful
Accommodation's Reply
20 Jul 2024
Thank you very much for your review! 🌟 We are happy to hear that you felt very comfortable during your stay and enjoyed our location close to watersport. BEST! 😊. We look forward to welcoming you back for an even more enjoyable experience! 🌴✨. Warm greetings, The Sakala Resort Bali Team 🌺.
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M***a
icon-Leisure
Leisure
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9.7
/10
Reviewed 97 week(s) ago
The rooms are spacious and comfortable, the food is also delicious.
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Accommodation's Reply
20 Jul 2024
Thank you very much for your review! 🌟 We are very happy to hear that you enjoyed our spacious and comfortable rooms and delicious food. 😊. We hope to welcome you back for an even more enjoyable stay! 🌴✨. Warm greetings, The Sakala Resort Bali Team 🌺.
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Andriyanto
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8.8
/10
Reviewed 97 week(s) ago
For dinner on the beach the price must be revised.
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Accommodation's Reply
15 Jul 2024
Warm greetings from Ra Inn Kemang, Thank you very much for taking the time and giving us an assessment and review which means a lot to us. We hope to welcome you to stay again at Ra Inn Kemang. Greetings, Ajeng-Corporate E-Commerce and Revenue Assistant Manager.
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Santi A. S.
icon-origin-TRAVELOKA
6.8
/10
Reviewed 98 week(s) ago
The hotel is quiet, the beach in front of it is not cool, the main thing is to stay here, the rooms are decent even though the hotel is old but very clean, just staying here is very quiet..
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2 people find it helpful
Accommodation's Reply
15 Jul 2024
Thank you for taking the time to provide a review. We are sorry to hear that you were dissatisfied with some aspects of your stay at our hotel. We understand that the quiet atmosphere and the beach in front of the hotel do not match your expectations. We strive to provide a comfortable and calm atmosphere for our guests, but we understand that each guest's preferences may be different. We are happy to hear that you found our room clean, even though the hotel is old. Cleanliness is our top priority, and we thank you for your appreciation. Your input is very valuable for us to continue to improve the quality of services and facilities. We hope you will give us another chance in the future to provide a better experience. Warm regards.
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JONI E. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 98 week(s) ago
Overall, good place for bringing family to this hotel, good breakfast and clean pool, and many activities near from water sport in Benoa. Good.
1 people find it helpful
Accommodation's Reply
15 Jul 2024
Thank you very much for your positive review! 😊. We are very happy to hear that you feel comfortable bringing your family to our hotel. Delicious breakfast, clean swimming pool, and various activities around water sports in Benoa are the main attraction. We are happy that you enjoy all the facilities we offer. We hope to welcome you and your family back in the near future for an even more enjoyable experience. Warm regards.
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