Dear Mr. H*j, Thank you so much for your positive review and the wonderful story you shared! We are very pleased that you enjoyed your stay at our hotel. For those who enjoy sports and a healthy lifestyle, our hotel's proximity to the CPI (Indonesia Commercial Centre) running track is a significant advantage. We hope our hotel will remain your first choice whenever you want to enjoy a refreshing morning or afternoon in the CPI area. See you again on your next visit and run! Sincerely, Alvi Aziz, Front Office Manager

Dear, y***y Thank you so much for your lovely review! We are delighted to hear that you found our hotel to be a nice place to enjoy the beautiful sunset. Witnessing the golden hour from our property is indeed one of the most magical experiences we love sharing with our guests. We hope this beautiful memory brings you back to us soon. We look forward to welcoming you return for many more picturesque evenings! Warm regards, Alwi Azis Front Office Manager

Dear Ms. Ruhama S.T., Thank you for taking the time to share your review and experience. We sincerely apologize for the several unpleasant experiences you had during your stay, from the odor in the room and the door lock issue to the cleanliness of the room you were moved to, which did not meet our quality standards. We are deeply saddened that our staff's initial response to these problems created further issues, and the replacement room provided was completely unsuitable. Cleanliness, comfort, and hygiene are our top priorities, and what you experienced constitutes gross negligence that we will not tolerate. We have forwarded your report directly and decisively to the Housekeeping Manager and Maintenance team for a thorough investigation, deep cleaning, and repairs to prevent such incidents from recurring in the future. We understand that a mere apology cannot compensate for your disturbed stay, but we sincerely hope you will give us another opportunity to demonstrate genuine improvement and provide the best service you deserve. Sincerely, Alvy Aziz, Front Office Manager

Dear Valued Guests, Thank you very much for choosing Arayaduta Makassar Hotel as your preferred accommodation during both MHM events. We are delighted to hear that your overall stay was positive. Your satisfaction is the greatest motivation for our entire team to always provide excellent service. We look forward to welcoming you back on your next visit and for another successful conference. Sincerely, Alvi Aziz, Front Office Manager

Dear Valued Guest, Thank you for taking the time to write a review after your stay at Arya Duta Makassar Hotel. We are delighted to hear that you enjoyed the beautiful sea views and the convenient access to Losari Beach. We also appreciate your comments regarding the condition of the hotel building. Guest comfort is our top priority, and we are planning regular maintenance and improvements to our facilities to enhance the quality of our service in the future. We hope to welcome you back in the future with improved service and a new look. Sincerely, Alvi Aziz, Front Office Manager