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Amaris Hotel Dr. Susilo Grogol

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Overall Ratings & Reviews Amaris Hotel Dr. Susilo Grogol

Traveloka (5,348)

Other sources (31)

8.3

Very Good

From 5,348 reviews

Provided by travelers on

Cleanliness

8.3

Room Comfort

8.2

Meal

8.0

Location

8.5

Service and Facilites

8.4

People often mention about Amaris Hotel Dr. Susilo Grogol

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Bedroom (73)

Accessibility (71)

Staff Friendliness (66)

Bathroom (63)

Ambiance (60)

Taste (60)

Surroundings (57)

Variety (55)

Distance to City Center (53)

Room Space (46)

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Traveler Reviews Amaris Hotel Dr. Susilo Grogol

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Customer reviews

M***i

Business

9.1

/10

Reviewed 1 week(s) ago

An affordable hotel with easy access to everything. However, once again, you get what you pay for. I got a room with a weak AC (the AC swing was broken), but the free breakfast was quite varied for the price. The staff was very friendly and helpful. Overall 3/5

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Accommodation's Reply

06 May 2026

Dear Mr./Ms. M*i, This is a message from Amaris Susilo Grogol Jakarta. We would like to express our gratitude for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol Jakarta. We apologize for any inconvenience you may have experienced during your stay. We will take your feedback into consideration for future stays. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol Jakarta. Sincerely, Hotel Manager

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R***a

8.5

/10

Reviewed 2 week(s) ago

So far all stays have been safe and comfortable, commensurate with the price.

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Accommodation's Reply

28 Apr 2026

Dear Ms./Mrs. Ra, This is a brief message from Amaris Susilo Grokol - Jakarta. We would like to thank you for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grokol - Jakarta. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grokol - Jakarta. Sincerely, Hotel Manager

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Zeky A.

Staycation

10.0

/10

Reviewed 3 week(s) ago

It is highly recommended to stay here.

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Accommodation's Reply

21 Apr 2026

Dear Ms./Mrs. Seki A., Greetings from Amaris Susilo Grogol Hotel in West Jakarta. Thank you for staying with us. We are honored to receive your compliments on our service. We hope to welcome you back to Ambon for your next vacation. Thank you again for choosing Amaris Susilo Grogol Hotel for your comfortable stay. Thank you very much. Sincerely, The Hotel Manager

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C***i

8.5

/10

Reviewed 3 week(s) ago

Friendly staff, decent rooms, food also fits the price

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Accommodation's Reply

21 Apr 2026

Dear Valued Guest, Amaris Susi Logoghor Hotel, located in West Jakarta, thanks you for choosing our hotel. We are deeply grateful for the opportunity to provide you with a comfortable and pleasant stay. We are honored to receive your compliments regarding our service. We hope to welcome you back to Ambon on your next trip. Thank you again for choosing Amaris Susi Logoghor Hotel. We will continue to strive to provide you with a truly friendly stay. Sincerely, Hotel Manager

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R***i

8.5

/10

Reviewed 5 week(s) ago

ok, breakfast menu lacks choice

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Accommodation's Reply

09 Apr 2026

Dear Ms./Mrs. R*i, This is a message of our sincere respect from Amaris Susilo Grogol Jakarta. We thank you for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol Jakarta. We apologize for any inconvenience you may have experienced during your stay. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol Jakarta. Sincerely, The Hotel Manager

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Zeky A.

10.0

/10

Reviewed 5 week(s) ago

This was my first time staying at the Amaris Hotel Grogol. It's easy to access and has plenty of food options nearby. The hotel grounds and bathrooms are clean, and the breakfast buffet is also a highlight, so we had plenty of choices. The staff, from the security guards to the staff, were also friendly. I'll definitely be back.

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Accommodation's Reply

09 Apr 2026

Dear Ms./Mrs. Seki A., Sincerely, Amaris Susilo Grogol Jakarta. We thank you for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol Jakarta. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol Jakarta. Sincerely, Hotel Manager

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Reza P.

Staycation

10.0

/10

Reviewed 5 week(s) ago

Always impressed several times staying here

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Accommodation's Reply

30 Mar 2026

Dear Ms./Mrs. Reza P., This is a brief message from Amaris Susilo Grogol Jakarta. We would like to thank you for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol Jakarta. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol Jakarta. Sincerely, Hotel Manager

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A***s

9.1

/10

Reviewed 7 week(s) ago

The staff is very friendly in responding to questions.

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Accommodation's Reply

30 Mar 2026

Dear Mr./Ms. A*s, Sincerely, Amaris Susilo Grogol Jakarta. We thank you for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol Jakarta. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol Jakarta. Sincerely, The Hotel Manager

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S***i

9.1

/10

Reviewed 10 week(s) ago

The staff were very friendly, but the room smelled like smoke.

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Accommodation's Reply

02 Mar 2026

Dear Mr S***i Thank you for your helpful feedback regarding your stay! . Thank you for choosing us and we look forward to welcoming you again soon. Sincerely, Hotel Manager

Eko J.

Leisure

10.0

/10

Reviewed 11 week(s) ago

Clean hotel, friendly staff, delicious breakfast. I'll be a regular when I return to Jakarta. Thank you to all the Amaris staff.

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1 people find it helpful

Accommodation's Reply

20 Feb 2026

Dear Mr./Ms./Mrs. Eko J., This is a brief message from Amaris Susilo Grogol Jakarta. We would like to thank you for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol Jakarta. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol Jakarta. Sincerely, Hotel Manager

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Berman h. S.

9.7

/10

Reviewed 13 week(s) ago

There are very few TV channels, I informed the receptionist, they said they would check it, but they didn't check it.

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1 people find it helpful

Accommodation's Reply

09 Feb 2026

Dear Ms./Mrs. Kutra Sapta, This is a message of our sincere respect from Amaris Susilo Grogol Jakarta. We sincerely thank you for giving us the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol Jakarta. We apologize for any inconvenience related to the television channels during your stay. We hope to welcome you back to Amaris Susilo Grogol Jakarta again. Sincerely, The Manager, Amaris Susilo Grogol Jakarta

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M***a

Staycation

10.0

/10

Reviewed 14 week(s) ago

The hotel staff is very friendly and very helpful.

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Accommodation's Reply

09 Feb 2026

Dear Mr./Ms. M*a, This is a brief message from Amaris Susilo Grogol - Jakarta. We thank you for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol - Jakarta. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol - Jakarta. Sincerely, Hotel Manager, Amaris Susilo Grogol - Jakarta

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Indra G.

Staycation

10.0

/10

Reviewed 15 week(s) ago

The staff is friendly, the location is strategic, the rooms are clean, and the breakfast menu is varied and quite tasty. For around 400,000 Rupiah, it's well worth it.

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Accommodation's Reply

29 Jan 2026

Dear Ms./Mrs. Indra G., This is a brief message from Amaris Susilo Grogol Jakarta. We would like to thank you for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol Jakarta. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol Jakarta. Sincerely, Hotel Manager

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H***a

Business

8.5

/10

Reviewed 15 week(s) ago

I came here on a recommendation from a coworker. The location is quite strategic, the breakfast menu is delicious and to my liking, and the room facilities are comfortable for the price. It might be nice to have a water heater in the room. Thanks.

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Accommodation's Reply

29 Jan 2026

Dear Mr./Ms. H*a, Sincerely, Amaris Susilo Grogol Jakarta. We thank you for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol Jakarta. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol Jakarta. Sincerely, The Hotel Manager

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Fian R.

Staycation

8.5

/10

Reviewed 16 week(s) ago

It's quite good but the parking is a bit narrow

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Accommodation's Reply

22 Jan 2026

Dear Ms./Mrs. Fian R., This is a brief message from Amaris Susilo Grogol Jakarta. We would like to thank you for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol Jakarta. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol Jakarta. Sincerely, Hotel Manager

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Verified Traveler

Staycation

8.5

/10

Reviewed 16 week(s) ago

The menu is varied and the room Wi-Fi is good. Unfortunately, the TV channels are limited to local channels.

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1 people find it helpful

Accommodation's Reply

22 Jan 2026

Dear Mr./Mr. G*t, Sincerely, Amaris Susilo Grogol Jakarta. We thank you for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol Jakarta. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol Jakarta. Sincerely, The Hotel Manager

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p***o

Staycation

6.4

/10

Reviewed 16 week(s) ago

the condition of the room. Very uncomfortable.

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Accommodation's Reply

22 Jan 2026

Dear Mr./Ms./Mr./Ms. P*0, This is a message from Amaris Susilo Grogol - Jakarta. We would like to express our gratitude for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol - Jakarta. We apologize for any inconvenience you may have experienced during your stay. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol - Jakarta. Sincerely, Hotel Manager

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peter p. m.

5.7

/10

Reviewed 17 week(s) ago

The staff is slow, the tap is leaking, they don't handle it straight away, I'm tired and need a rest, I have to wait a long time

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Accommodation's Reply

22 Jan 2026

Dear Mr. Peter P.M., This is a message from Amaris Susilo Grogol Jakarta: “We thank you for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol Jakarta. We apologize for any inconvenience you may have experienced during your stay. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol Jakarta.” Sincerely, Hotel Manager

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M***a

Staycation

8.6

/10

Reviewed 18 week(s) ago

Please pay attention to the cleanliness of the room. There are insects on the dining table, the floor is a bit dusty, and the bathroom is slippery. As for the food, perhaps adding some salt would be more enjoyable, as it tends to be bland.

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Accommodation's Reply

13 Jan 2026

Dear Mr./Ms. M*a, This is a message from Amaris Susilo Grogol Jakarta. We would like to express our gratitude for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol Jakarta. We apologize for any inconvenience you may have experienced during your stay. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol Jakarta. Sincerely, Hotel Manager

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haris d.

Staycation

8.5

/10

Reviewed 18 week(s) ago

What I really liked was the hotel's location, which was close to cafes. There were tons of eateries, Indomart, etc., and a busway stop.

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Accommodation's Reply

05 Jan 2026

Dear Mr. Harris D., Amaris Susilo Grogol Jakarta extends its warmest greetings. We sincerely thank you for giving us the opportunity to welcome and serve you during your stay, and we are honored to receive your positive feedback regarding Amaris Susilo Grogol Jakarta. We look forward to welcoming you back to Amaris Susilo Grogol Jakarta again. Sincerely, The Hotel Manager

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